Broken toilet & £500 water bill

stickstickstick

We currently have a £500 bill that the water company (south west water) wants us to pay, they've offered us a payment plan etc.
But I want to know if we can claim any money back off this as it was caused by a leaking toilet and we rent our property.

whatatwit

Your toilet must have leaking for quite a while.
Did you advise the landlord/rental agency as soon as the leak occured?

I doubt that you will ahve any joy, but you can always try, especially if they took ages to fix the leak and you kept reminding them , in writing.

Cardew

1,000 litres of water will cost £3 to £4(including sewerage) so that it a lot of water.

Obviously it is not the fault of SW Water, so claim from your Landlord.

bryanb

Sounds as though this must have been an overflow within the cistern, which you may not have noticed as it just goes down the pan. If it was an external leak you would have probably drowned in that volume of water.

stickstickstick

bryanb wrote: »

Sounds as though this must have been an overflow within the cistern, which you may not have noticed as it just goes down the pan. If it was an external leak you would have probably drowned in that volume of water.

This is exactly what happened, didn't notice until the bill came in and then we got the landlord's plumber (the house is looked after by an estate agent and so we have to go through them) who fixed it within a week.

do you think we could actually claim anything back from the landlord leagally?

Rikki

dionjones wrote: »

This is exactly what happened, didn't notice until the bill came in and then we got the landlord's plumber (the house is looked after by an estate agent and so we have to go through them) who fixed it within a week.

do you think we could actually claim anything back from the landlord leagally?

I wouldn't have thought so. Its your job to keep an eye out that everything in the house is working correctly not the landlords.

It would be the same if you owned your own house it would be up to you to check everything was running/working okay. The only different to renting is you would be responsible for the repair bill.

whatatwit

I doubt you will be able to claim from the landlord, as they fixed quite quickly once they were aware of the leak.
Even if the overflow was within the cistern, surely you would have heard the toilet constantly refilling

stickstickstick

whatatwit wrote: »

I doubt you will be able to claim from the landlord, as they fixed quite quickly once they were aware of the leak.
Even if the overflow was within the cistern, surely you would have heard the toilet constantly refilling

ah, well. never mind.
We'll just have to pay it off in installments.

toilet didn't make much of a noise at all as it just ran down the filling thing in the inside of the cistern and no dripping noise was made.

Rikki

dionjones wrote: »

ah, well. never mind.
We'll just have to pay it off in installments.

toilet didn't make much of a noise at all as it just ran down the filling thing in the inside of the cistern and no dripping noise was made.

I know how frustrating it is.

I had problems with my downstairs toilet forever leaking out the overflow. I tightened this, replaced that, reduced the pressure, eventually I completely striped it and replaced all washers, plastic screws, tightened all nuts etc and it worked but not before it had wasted a lot of water.:mad:


I should check my meter more often than I do but its just like everything else you put it off until you get a problem.

MRS_TO_BE_2

How do you check your meter though? Where are they normally?

Rikki

MRS_TO_BE wrote: »

How do you check your meter though? Where are they normally?

My meter is under a small round plastic drain cover at the bottom of my drive.