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Possible leak in our new build..

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Ok no qoutes on how crap new builds are thanks! ours is perfect apart from this one thing come up and i'm not sure what to do..

Was just sat at the dining table and looked up to see a patch, the bathroom is above so obviously something is coming through, it is sods law that last week we had our defects done and one of them was that the bath panel wasn't fitting properly so they sealed it all together very neatly, of course now without me ripping it all out i cannot see under it..

SO will they do anything about it? we have lived here for 10 months..it is a shared ownership house so apart from the defects we have to deal with things ourself which is fair enough..what's the likeliness they will look at it for us?
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Comments

  • guppy
    guppy Posts: 1,084 Forumite
    Part of the Furniture Combo Breaker
    I'd say this is a basic defect. You wouldn't reasonably expect a bathroom to develop a leak after 10 months if it had been installed properly.
  • chickmug
    chickmug Posts: 3,279 Forumite
    When I was in new build, for shared ownership schemes that involved HA's, we had to offer a 24/7/365 maintenance service so is it SO with a HA? You can see if they can put pressure on builder.

    It will vary from builder to builder as to the attitude they will take at 10 months for a leak.

    Don't let it bring the ceiling down as that WILL be a right mess. Have you poked someting in the damp spot with a bucket under to drain off water as it could build up until it really goes splat!
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    I think you are guaranteed for at least 12 months (possibly 24 months) on new builds aren't you?

    Contact the builder asap. The various snagging dates is only to prevent the builder having to come out everyday. I guess they think if you haven't spotted a defect in 10 months it doesn't exist - but you are still under guarantee. A leak needs urgent attention to prevent further damage (unlike say a window that doesn't open properly)
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    chickmug wrote: »
    ...Don't let it bring the ceiling down as that WILL be a right mess. Have you poked someting in the damp spot with a bucket under to drain off water as it could build up until it really goes splat!

    I was presuming this was a small stain mark on the ceiling, not a ceiling bowing under the pressure of gallons of water :eek:

    If it's that bad, call a plumber now - and send the bill to the builder.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • gabyjane
    gabyjane Posts: 3,541 Forumite
    Hi thanks for the replys..yes it is a small i would say the size of a cereal bowl size circle which hasn't even discoloured but i can see the mark in the light. I stood on a chair and felt it and the surrounding ceiling is dry and this bit is damp as i can scrape it and it's soft so deff wet BUT the weird thing it isn't where the bath is or the sink it looks like its coming from the middle part of the bathroom which is very odd!
    I tried calling but no answer so will be straight on the phone in the morning!, as i said the builder blokey fixed our bath panel and now it is sealed so i can't take it off so they will have to deal with that!
    they ahve ben fab in the past i have to say, i was being dumb with the boiler and they sent someone down within literally 10 mins!! lets hope it's the same tommorow!
  • lincroft1710
    lincroft1710 Posts: 18,869 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Sounds like a small leak in one of pipes or at a joint. It may be possible for you to work out exact place in bathroom below which damp patch is and if any pipes are there.
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • chickmug
    chickmug Posts: 3,279 Forumite
    The very frustrating thing about any water leak is that the source can be some way from where the water is actually coming through.
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • gabyjane
    gabyjane Posts: 3,541 Forumite
    That's what worries me chickmug that the floors will all have to come up..grr!
  • chickmug
    chickmug Posts: 3,279 Forumite
    gabyjane wrote: »
    That's what worries me chickmug that the floors will all have to come up..grr!

    Are there no inspection hatches left in the floor by the builders?
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • Merlot
    Merlot Posts: 1,890 Forumite
    The housebuilder is responsible for any defect within the first two years and the reminder of the 8 years warranty is with the NHBC or Zurich, although NHBC or Zurich won't help as it is not a structual problem.

    Is it possibly the bath, water runs down and never in a straight line, if this has just started to happen could it be that the builder has knocked something whilst fixing the bath panel?
    "Wisdom doesn't automatically come with old age. Nothing does, except wrinkles. It's true, some wines improve with age. But only if the grapes were good in the first place." — Abigail Van Buren
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