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thes sims 2 help ~ maybe graphics card related?

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Hi all hope you can help. Today I purchased the sims2 double deluxe game and it installed fine and was working well. However when I come to edit the houses or play the game all the walls are red and flash :confused: ie you cant see any wallpaper and it makes playing the game impossible.

sim.jpg

I wondered if it may be graphics related? I have uninstalled and reinstalled the game and its the same. How can I find out what my graphics card is without taking my pc apart? Also where would I buy a new one if indeed thats what I need? I have tryed to find answers on the web but to no avail.

Please can you help :o
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Comments

  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    windows vista or xp? make/model of pc?
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • tonyhague wrote: »
    windows vista or xp? make/model of pc?

    windows xp, packard bell pc (about 2/3 years old) buts been modified with extra ram and a dvd drive
  • jaydeeuk1
    jaydeeuk1 Posts: 7,714 Forumite
    Debt-free and Proud!
    Press Start, then 'Run'.
    Type in dxdiag
    In the window that appear, click on 'Display'.
    Either post a screen shot or type out what is in the display section. (manufactorer etc).
    Most likely requirement is that you need to update your graphics drivers, which is straightforward, and I'll post the ones you need once you reply.
  • jaydeeuk1
    jaydeeuk1 Posts: 7,714 Forumite
    Debt-free and Proud!
    On the first screen shot after typing dxdiag, there are tabs along the top. One reads display I need the info from that.

    Otherwise from the 2nd screen shot, press 'hardware' and then 'device manager'.
    In the window that comes up, press the plus icon next to 'display adapters' and reply with the text that appears.
  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    might be easier if you go system properties>hardware>display adapter, and report that, though it looks like an onboard graphics chip
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • Sorry all, miss read instructions :o does this help?

    system3.jpg
  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    drive file here
    personally, i'd pop into the bios (probably by pressing either the DEL key or F2 when booting and give the chip a little more ram, or, even better, fit a dedicated card, you probably (but don't quote me) have an AGP slot, a geforce 6200 card would only be around £25 and a massive improvement
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • jaydeeuk1
    jaydeeuk1 Posts: 7,714 Forumite
    Debt-free and Proud!
    Beaten to it ;)
    Thats the HP driver, there is probably a more recent one on Via's own site.
    But the poster above is right, I doubt you'll be getting much performance on the integrated graphics and would be worth buying a cheap dedicated card if the newer drivers don't fix the issue.
  • Thanks all, I have downloaded the drive file but there is no change :o I guess the next step is buying a graphics card but I have no idea where to start with one of those :rolleyes:
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