We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Orange Line Rental Issue
Options
danno007
Posts: 1 Newbie
I switched over to the Orange Home Max back in late February. Seemed a good deal at the time as Orange said that Line Rental was part of the package.
As of today, Orange provide my broadband access and also correctly charge me for phone calls made from my landline. However, they have still not taken over my line rental management. As a result, I am still being charged line rental by BT.
Have spoken to Orange a few times – they have said it’s just some sort of “technical” issue and that I will definitely get a refund back. Apparently, I’m not the only customer switching line rental from BT to Orange with this problem. I don’t really believe it should take this long to sort out
Has anyone else had similar such problems with Orange?
As of today, Orange provide my broadband access and also correctly charge me for phone calls made from my landline. However, they have still not taken over my line rental management. As a result, I am still being charged line rental by BT.
Have spoken to Orange a few times – they have said it’s just some sort of “technical” issue and that I will definitely get a refund back. Apparently, I’m not the only customer switching line rental from BT to Orange with this problem. I don’t really believe it should take this long to sort out
Has anyone else had similar such problems with Orange?
0
Comments
-
maybe they don't have LLU on your local exchange, and as such can't fully unbundle your line?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards