BzzAgent - Free samples to test

dazzle21

Charliezoo wrote: »

I'm feeling a bit down as my first Bzz report about the wet2straight came back as 'innsufficiant'

I spent quite a while on it and thought it was important to start off with a little bit about my own impressions on the product. I had only Bzzed my neighbour who is coming round next week to try them out herself and made that clear and will write about that in my next report.

I feel like I shouldn't have bothered, I've already paid out money to try this product and was willing to write several reports. I did state that I was keeping a Bzz diary and would keep them updated.

Not happy, this is something I'm willing to give up my free time for but not if I get responses like this from them.

Don't feel down! Sounds like you put loads of effort in! I never bother putting down what i think of the product, i just put down how i got talking to someone else about it and what they/i said. Why not resubmit the report just putting in the details of what you said to your neighbour and how she reacted? then for the next bzz you can just write what happened when she came round i.e. how you demonstrated them what you said and her reaction. HTH xx

gismo1554

OK who else is doing the petrol one? This is my first for ages and Im excited

PixiePie

mookiandco wrote: »

Just an update about my missing straighteners and lack of response to e-mails, I sent a bzz report asking where they were and got a reply within 24 hours. They are refunding my money as they said they were returned by fed-ex who apparently left a card when they tried to deliver them( liars liars pants on fire!). I might have happened to mention that someone I knew was considering going through the small claims court and as I didnt want to go down that route too, a response would be lovely!! Either way its done the trick and money refunded!:o

Glad they were civil for you and refunded you - Fedex suck! Having been ignored for weeks, my friend submitted I think about 7 Bzzz reports telling the whole sorry tale, ending up with a *massive* rant, the next day she got an email saying she would get a full refund. Apparently Fedex have a signature for the package, but it's no-one she has ever heard of, so we reckon it's the delivery driver who wanted them for a girlfriend/for themselves lol. She hasn't actually got the money back yet, so we will see, still amazed they ignored her so much - totally cruddy customer service - I certainly will never ever be taking part in a paid for campaign with them again, just in case!

libra10

I'm doing the Sensitive Pro-Relief and petrol campaigns.

CharleneUK

I'm doing the Sensitive Pro-Relief as well. Recently finished the Andrex one.

Looking forward to this bzzz, will start off with work colleagues next week

JaneDoe_2

mark_dumpleton wrote: »

How are you guys getting stuff offered to you?
I've filled in my profile, done all the surveys, but haven't been offered a single thing in nearly 2 years!

Yeah, i was wondering that too.

You've been on it a while i've only been on about a month. :beer:

kachine1k

i tried to do the straighteners one but it wouldn't accept my card details.

i emailed them about it and they said they could only accept visa mastercard, etc. i told them it was a visa and they just said it mustn't have been or i would have been able to pay. i tried 3 cards (master card and visa) it still no chance.

i have just joined the petrol one. first one in about 6 months.

atro1

I emailed Bzz about 10 days ago saying that I would like to trial the straighteners---not even the courtesy of a reply. That sort of rudeness I find infuriating I have a 'Golden Key I am up in the tiers but not even a negative reply.:mad:

PixiePie

atro1 wrote: »

I emailed Bzz about 10 days ago saying that I would like to trial the straighteners---not even the courtesy of a reply. That sort of rudeness I find infuriating I have a 'Golden Key I am up in the tiers but not even a negative reply.:mad:

I have a sneaky feeling the crunch has bitten Bzz and staff have been laid off - it's taking 7 days as standard now for them to email back according to their own staff, which they think is perfectly alright!
Having said that, I'm seeing this kind of NON Customer service from nearly every company I'm dealing with nowadays (with the exception of the very wonderful teapigs.com (and no, I don't work for them)), so I guess that's just a sign of the times. Sigh.

Claw_back_money

Check your email inboxes - I just got an invite to the Shell campaign in mine!

HTH someone...

Cbm