Unable to access Internet

OohSoHolly

Is anyone having any problems getting onto the Internet with AOL.

I was disconnected at about 2:00am and havent been able to get back on since.

I've had to dig out my mobile broadband for now.

I thought it might be me, but my router seems to be fine. I can log in to the Router page no problem, all the lights are on ok, apart from the little i one which keeps flashing orange (but i cant find my manual to work out what this means!!).

One thing that made me think it was them is that even on this mobile broadband, i still cant access AOL pages (such as help!!) when in the AOL Software.

Please tell me someone else is having this problem.

PaulK_3

The Sky router has a light that flashes orange and it's not a good sign. It usually means no synch to exchange. IF that's the case you need to call AOL unfortunately.

OohSoHolly

Aaww No!
Ive been reading up on the AOL Community boards and apparently i was supposed to recieve a CD to migrate me over to the CPW network, but i have yet yo recieve this!
I would seriously consider changing to Sky, but i like to have access to my router.

PaulK_3

You can access the Sky router settings etc, there are even ways of using your own with the service (unsupported obviously by Sky )

OohSoHolly

espresso wrote: »

Try changing the log in details in your router as follows:

Login = [EMAIL="primaryscreenname@dialbb.com"]primaryscreenname@dialbb.com[/EMAIL]

Password = the password you set for the primary screen name, in lower case

No CD required.

Will try this thanks, just thinking, and completely panicking because i think i set up a new email when i installed the router because it wasnt having it with the one i had, and im sure i have no absolute clue what the password is.:eek:

OohSoHolly

Does anyone know whether the DialBB is only for AOL modem users?

Or is there an update for Router users on AOL aswell?