poor battery life

bomber2

I have a acer aspire 5003wlmi and was getting about 1 hours batery life,but for some reason i now only get 5-10 mins,the laptop is 18 month old,any help welcomed.

Conor_3

Its dead. You need a new one.

CLLC

hi there,

The law states that any product must be durable for a reasonable amount of time.

So if you brought it new from a retailer it is there responsibility to give you a replacement, and if they disagree or do not co-operate, contact the office of fair trading.

HOWEVER... if it is not new your gonna have to buy a new one, sorry...

bomber2

Conor wrote: »

Its dead. You need a new one.

the thing is the battery probably has,nt been used for more than 5 hours in 18 month,does this mean the battery should be in good order or is the fact that its 18 month old mean its seen better days.I would think i should get more than 5 hours use out of it.

[Deleted User]

Conor wrote: »

Its dead. You need a new one.

Yep.

Lithium Ion batteries only have a certain lifespan due to limitations in the technology. You're probably looking at between £50 - £80 for a new one.

oneandonlyboy

A good tip is never leave your laptop charging when the battery is charged as this kills its life. If your going to use your laptop for a long time remove the battery and run it off the mains, this will save your life

tom9980

Batteries are often excluded from warranty anyway best check the small print.

Besides its clear in this situation that the user has misused the battery anyway it is their fault the battery isnt working correctly.

To make it clear if you plug your laptop in the mains and run it this way a lot then remove the battery otherwise it will constantly be "on charge" and ruin the battery life, which is what has happened.

If removing the battery is a hassle then dont plug it into the mains instead wait until the laptop tells you the battery is low then plug it in the mains until the battery has been recharged, now remove it from the mains and run on battery life again.

Only option IMO for the OP is buy a new battery.

CLLC

tom9980 wrote: »

Batteries are often excluded from warranty anyway best check the small print.

Besides its clear in this situation that the user has misused the battery anyway it is their fault the battery isnt working correctly.

To make it clear if you plug your laptop in the mains and run it this way a lot then remove the battery otherwise it will constantly be "on charge" and ruin the battery life, which is what has happened.

If removing the battery is a hassle then dont plug it into the mains instead wait until the laptop tells you the battery is low then plug it in the mains until the battery has been recharged, now remove it from the mains and run on battery life again.

Only option IMO for the OP is buy a new battery.

Hi there,

the Law states that any object/ component should run for a DURABLE and Reasonable time, this means that the OP can make a claim and save her money. I know it says nothing in small prints but that is the law.

Ask your local trading standards or go to t eh office of fair trading:beer:

[Deleted User]

CLLC wrote: »

Hi there,

the Law states that any object/ component should run for a DURABLE and Reasonable time, this means that the OP can make a claim and save her money. I know it says nothing in small prints but that is the law.

Ask your local trading standards or go to t eh office of fair trading:beer:

Define a reasonable time for an item that is based on a technology that is known to only have a certain lifetime.

You wouldn't be able to use the Sale of Goods Act on that in all honesty.

isofa

Well I must have been lucky, I've got a 6 year old Dell Latitude, which is probably charged twice a week and lasts about 2 hours on a full charge, 1.5 hours if you push it hard - and it when I use it on the mains, it's nearly always plugged in fully charged. But even better is an 8 year old Mac PowerBook G3 which probably lasts around 2 hours too, and that's been charge countless times since 2000, especially in the first few years of ownership.

Don't make 'em like they used to

For an 18 month old laptop to have such a poor battery life is pretty bad IMO.

tom9980

Your wrong in this case because the OP misused the battery it IS their fault it has failed so quickly. Outside the normal warranty period you have to prove that you have not misused the product and they will even charge you to have the item tested to see if the fault was with the internal workings of the battery.

The fact remains that the OP was not correctly discharging the battery and instead ran the laptop off the mains 99.9% of the time, this improper usage has damaged the battery life.

Now if the laptop itself died at 18 months i would agree to go to the retailer and ask for a refund/replacement but in this case i dont think the OP has a leg to stand on.