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Someone help me PLZ !!

Ok guys, we splashed out on a laptop today, we also bought Netgear wireless ADSL network starter kit ( apparently only 2 kits are suitable for AOL ) anyway we've connected it all up but for some reason the laptop wont connect to AOL, can one of you kind techie people plz help me , thank you.
Shaz xx
Living & lovin' life 'down under'.
There Comes A Point In Your Life When You Realise Who Matters, And Who Never Did, And Who Always Will. So Don't Worry About People In The Past There's A Reason Why They Didn't Make It Into Your Future............
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Comments

  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Was there some sort of setup guide with the (I assume) modem/router and have you followed everything? Can you give model numbers of laptop, modem/router. Are you saying the modem/router will not connect to your broadband line or that your laptop won't connect to the modem/router?

    Get things working wired first and then deal with setting up the wireless side.
  • Looking at your laptop thread did you buy one with wireless (WLAN) capability in the end? Are you trying to connect it wirelessly or wired?

    Assuming wirelessly, go into Control Panel and click Network Connections. Make sure Wireless Network Connection is enabled. On the left, click View available wireless networks. Does the Netgear network appear in the list?
  • shazrazmataz
    shazrazmataz Posts: 1,165 Forumite
    500 Posts
    Yes we bought a Toshiba EQIM, but the aol just wont work, for some reason it goes on dial up but we are on broadband. We've been trying to set it up for the last 5 hrs :wall: :wall: I feel like throwing the bloody thing through the window.

    Any suggestions are much appreciated !
    Shaz xx
    Living & lovin' life 'down under'.
    There Comes A Point In Your Life When You Realise Who Matters, And Who Never Did, And Who Always Will. So Don't Worry About People In The Past There's A Reason Why They Didn't Make It Into Your Future............
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Do you mean when youopen your browser it wants to dial-up?

    If so, in internet explorer choose Tools > Internet Options > Connections and select Never dial a connection
  • shazrazmataz
    shazrazmataz Posts: 1,165 Forumite
    500 Posts
    Hubby has just run through everything that you suggested,Wireless Network Connection is enabled was not there, it just say that it's not connected, how do we go about connecting it, sorry for being thick :o thanks in advance.
    Shaz xx
    Living & lovin' life 'down under'.
    There Comes A Point In Your Life When You Realise Who Matters, And Who Never Did, And Who Always Will. So Don't Worry About People In The Past There's A Reason Why They Didn't Make It Into Your Future............
  • shazrazmataz
    shazrazmataz Posts: 1,165 Forumite
    500 Posts
    On the networks connection page its says ' wireless network connection not connected firewalled', help !! lol :o
    Shaz xx
    Living & lovin' life 'down under'.
    There Comes A Point In Your Life When You Realise Who Matters, And Who Never Did, And Who Always Will. So Don't Worry About People In The Past There's A Reason Why They Didn't Make It Into Your Future............
  • On the networks connection page its says ' wireless network connection not connected firewalled', help !! lol :o
    OK, we're getting there :).

    Double click Wireless Network Connection. It should bring up a window saying 'Choose a wireless network connection'. Is your Netgear listed in this window? If so, click Connect. Does the internet work now?

    If not, on the left hand side of the Network Connections window, click Create a new connection and run through the New Connection Wizard: on the Network Connection Type screen, select the 'Connect to the Internet' option, then on the following screens 'Set up my connection manually' and 'Connect using a broadband connection that is always on'.
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Best to turn off all firewalls, including Windows, while setting up. Have you followed C_M's advice and clicked View available networks and see if you can see your Netgear?
  • Mr_Skint_2
    Mr_Skint_2 Posts: 5,183 Forumite
    Maybe I should of kept my post about fiwewalls here.... lol...
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Yes, I wondered where that went!
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