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Orange 100 mins for 1 month Extras Problem

tillymint
tillymint Posts: 164 Forumite
I bought a PAYG extra at the beginning of July, 100mins valid for 1 month to UK landlines and Orange mobiles. Suddenly after a week any calls I made to hubby's Orange mobile came off my credit and not off my 100 mins. Eventually got through to someone after spending ages on phone, they credited me with £2 and said they would send me a SIM update and problem would be sorted. Rung hubby's mobile earlier to test this and guess what they are still taking it off my credit :mad: . I have emailed them but they seem to ignore emails so I don't hold out much hope of getting a response. Anyone come across this problem before??
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