Barclaycard minimum payment scam

YorkshireBoy

Alex_B wrote: »

Definitely not.

Is that the answer to my "have you incurred a late/missed payment charge of £12 in all of this anywhere" question?

The reason I ask is that Barclaycard are known to 'play around' with the payment due dates. Because you pay manually (as opposed to by DD) I wondered if you'd inadvertantly paid late...perhaps on a very recent statement?

dmg24

You still haven't answered the question!

Have you actually asked Barclaycard why you are now paying interest?

Alex_B_3

YorkshireBoy wrote: »

Is that the answer to my "have you incurred a late/missed payment charge of £12 in all of this anywhere" question?

The reason I ask is that Barclaycard are known to 'play around' with the payment due dates. Because you pay manually (as opposed to by DD) I wondered if you'd inadvertantly paid late...perhaps on a very recent statement?

Yes, no charges have been incurred for late payments. I've just been put onto the standard rate for new purchases for which I am being charged interest on.

YorkshireBoy

Alex_B wrote: »

I've just been put onto the standard rate for new purchases for which I am being charged interest on.

Then I suggest you put pen to paper...but before you do, answer dmg24's question.

methusala_2

In all this we still have not been told what Barclaycard said is the reason your promoional rate has been stopped. Have you actually asked them ??

Barclaycard_Connie

Hi Alex_B,

I work for Barclaycard and have been reading through the posts above - I must say this sounds quite odd and I would like to help you get to the bottom of it if you want me to.

I've sent you a private message,

Thanks

Connie

dmg24

Connie/ Sara,

If you are posting on behalf of Barclaycard, which I assume you are, you need to contact the MSE Team to ask permission to do this. Without some sort of authentication, you are in effect a complete stranger asking someone to part with their personal details.

To contact the Abuse Team, click on the triangle in any post.

methusala_2

hi Connie,

If you get the opportunity to solve this one I think everyone would really like to know what reason Barclaycard gave Alex for stopping his promotional offer, rightly or wrongly

Barclaycard_Connie

Hi dmg24,

I have contacted one of the team and they are aware of who I am and that I am who I say I am, they will hopefully post on here to verify this.

Thanks Methusala, it will be up to Alex to share with you the outcome of what happened as its his account, I'm just on here to try and help one of our customers.

Thanks

Sara

Former_MSE_Dan

Hi folks,

Just want to confirm that Barclaycard_Connie is from Barclaycard, has permission to post here and will be trying to sort this out for Alex

Cheers

Dan