Ryanair Credit Card Charges

SCROOGE

When the banking industry is being called to account for excessive charges which bear no relation to the actual cost of the various business activities, surely this should also apply to excessive debit card charges by airlines? I recently booked two returns Belfast-Liverpool with FRyanair for a flight price of £12, but ended up paying almost £60, to include one checked bag (£24) and 1 pax airport check-in (£8), plus £16 debit card charges. I've got to the point where I do not now assume Ryanair to be the cheapest on the well-served routes to/from Ireland.

stoneman

Look, as you know, I am no admirer of Ryanair, but as others have said, you either click the accept button or look for alternatives. I really can't understand when people come on here stating that they have been ripped off, conned, or other wise AFTER they have booked the flight. It almost seems like they are trying to find someway of getting compensation through legal routes or something

SCROOGE

Some poeple are missing the point, which is that the charge is disproportionate to the cost incurred in servicing credit/debit card charges, as with some bank charges. Of course Mr Ryanair can charge what he likes for hold luggage, priority boarding etc but I doubt the legality of extortionate card charges. This is part of the bigger question of taxes and charges by many airlines which are meant to look like taxes, charges and fees to them by governments, airports, insurance companies etc, when in reality one suspects they are simply using them to keep advertised fares low and make money by another means. If something is advertised e.g. as an airport charge, then is should reflect the actual charge. And, by the way, if we're paying a charge to use the airport, why are we paying to check in as well?

Steve_xx

stoneman wrote: »

Look, as you know, I am no admirer of Ryanair, but as others have said, you either click the accept button or look for alternatives. I really can't understand when people come on here stating that they have been ripped off, conned, or other wise AFTER they have booked the flight. It almost seems like they are trying to find someway of getting compensation through legal routes or something

So then, when Tesco, Sainsbury, Asda and Morrisons start charging you £4 for each credit/debit card transaction you make you'll be happy enough with that will you, so long as they put a sign up in the shop telling you that's what they plan to charge?

The point is that these extraneous charges are the thin end of the wedge. It's only a matter of time before shops will start charging for credit/debit card transactions as they learn that Ryanair and the like can get away with it. In fact, Ikea already levy charges for paying with a credit/debit card.

stoneman

Steve_xx wrote: »

So then, when Tesco, Sainsbury, Asda and Morrisons start charging you £4 for each credit/debit card transaction you make you'll be happy enough with that will you, so long as they put a sign up in the shop telling you that's what they plan to charge?

The point is that these extraneous charges are the thin end of the wedge. It's only a matter of time before shops will start charging for credit/debit card transactions as they learn that Ryanair and the like can get away with it. In fact, Ikea already levy charges for paying with a credit/debit card.

No, It won't be alright, I won't shop there. What I won't do is shop with them, then come on here bleating on about how I was ripped off, and can they legally do it. Look at my previous postings, you will find no greater hater of Ryanair than me, that is why I don't fly with them, you have to vote with your feet. My conscience will not let me use them, I find them un-ethical, but no good complaining about it after you have clicked the accept button.

Steve_xx

stoneman wrote: »

No, It won't be alright, I won't shop there. What I won't do is shop with them, then come on here bleating on about how I was ripped off, and can they legally do it. Look at my previous postings, you will find no greater hater of Ryanair than me, that is why I don't fly with them, you have to vote with your feet. My conscience will not let me use them, I find them un-ethical, but no good complaining about it after you have clicked the accept button.

In some part I agree with you, whereas in other areas I don't agree.

I think it is acceptable to complain once you've hit the agree button. This site is a discussion forum for people to air their views on matters such as these. It may well be that some good will come of this if Ryanair bother to take note of the displeasure of their customers.

I've used Ryainair and not had a problem. However, it is reasonable to say that one has to be ever so savvy in order to avoid their rip-off antics. They sail very close to the wind and have been reprimanded on numerous occasions by various regulatory bodies throughout the EEC. They ought to be given a helfty fine for some of their antics.

Ryanair provide a useful anchor for the whole debate concerning credit/debit card charges being levied on customers. Bear in mind that companies will have already worked credit card fees into the sale price of their products, so to charge additionally for using credit cards is dubious practise to say the least.

dmg24

Steve_xx wrote: »

It may well be that some good will come of this if Ryanair bother to take note of the displeasure of their customers.

Nips to the window to watch out for the pigs flying past ...

stoneman

Steve_xx wrote: »

In some part I agree with you, whereas in other areas I don't agree.

I think it is acceptable to complain once you've hit the agree button. This site is a discussion forum for people to air their views on matters such as these. It may well be that some good will come of this if Ryanair bother to take note of the displeasure of their customers.

I've used Ryainair and not had a problem. However, it is reasonable to say that one has to be ever so savvy in order to avoid their rip-off antics. They sail very close to the wind and have been reprimanded on numerous occasions by various regulatory bodies throughout the EEC. They ought to be given a helfty fine for some of their antics.

Ryanair provide a useful anchor for the whole debate concerning credit/debit card charges being levied on customers. Bear in mind that companies will have already worked credit card fees into the sale price of their products, so to charge additionally for using credit cards is dubious practise to say the least.

I agree with you wholeheartedly on the last point, which I have stated time and time again, so will not do so now.

Pollycat

I think I must be the odd one out here as I don't gnash my teeth in anger at RyanAir's charges for credit card payment.

To me, it's the total cost of the flights that I'm interested in.
How much does it cost me to fly from my local airport to another city - that's the bottom line.

I don't care if BMI, Easyjet, Flybe, BA etc etc don't charge as much as RyanAir per person per journey for paying by credit card.
It's how much have to pay out before I can hop onto that plane.

Does it really matter if your ticket costs £1.00 including taxes but when you pay for it you're charged £5.00?
Would it make anyone feel better if Ryanair charged £5.00 for the ticket but didn't charge for paying by credit card?
If I can get a flight that effectively costs me £5.00, but Easyjet are charging £30 for the same journey, should I refuse to book with RyanAir because their credit card charges are extortionate?
£25 out of pocket?
To me, it's a no-brainer.

Some poeple are missing the point, which is that the charge is disproportionate to the cost incurred in servicing credit/debit card charges, as with some bank charges. Of course Mr Ryanair can charge what he likes for hold luggage, priority boarding etc but I doubt the legality of extortionate card charges. This is part of the bigger question of taxes and charges by many airlines which are meant to look like taxes, charges and fees to them by governments, airports, insurance companies etc, when in reality one suspects they are simply using them to keep advertised fares low and make money by another means.

This would just mean that Ryanair increase the advertised cost of the ticket to get the same amount of revenue.


But then, of course, there'd be lots of posts about how RyanAir are conning, scamming or ripping off passengers by increasing their prices by 5 times.

Steve_xx

Pollycat wrote: »

I think I must be the odd one out here as I don't gnash my teeth in anger at RyanAir's charges for credit card payment.

To me, it's the total cost of the flights that I'm interested in.
How much does it cost me to fly from my local airport to another city - that's the bottom line.

I don't care if BMI, Easyjet, Flybe, BA etc etc don't charge as much as RyanAir per person per journey for paying by credit card.
It's how much have to pay out before I can hop onto that plane.

Does it really matter if your ticket costs £1.00 including taxes but when you pay for it you're charged £5.00?
Would it make anyone feel better if Ryanair charged £5.00 for the ticket but didn't charge for paying by credit card?
If I can get a flight that effectively costs me £5.00, but Easyjet are charging £30 for the same journey, should I refuse to book with RyanAir because their credit card charges are extortionate?
£25 out of pocket?
To me, it's a no-brainer.


This would just mean that Ryanair increase the advertised cost of the ticket to get the same amount of revenue.


But then, of course, there'd be lots of posts about how RyanAir are conning, scamming or ripping off passengers by increasing their prices by 5 times.

I think it's more about being upfront about what the whole thing is likely to cost rather than shrouding a 1p tantaliser in extraneous payments. There are too many elements to deal with when making a Ryanair booking, ie needing to remember to deselect the insurance, sorting out the baggage thing, then there's the credit/debit card debacle. Not to mention priority boarding, and so it goes on, relentlessly. Soon there'll be a degree course or night school lessons at the local colleges based on Ryanairs imaginative tariffing of this that and the other.

Soon Ryanair will start charging for even considering flying with them.