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new gas customer not billed in 4 years!

MontBelzoni
Posts: 42 Forumite


in Energy
When i purchased my property it had a capped off gas supply.I then fitted gas central heating and eon (formally powergen) fitted a new INTERNAL meter in may 2004 at my request.
Since that date i have had no gas bill from my energy provider.
They have failed to bill me or request to read the meter until today when I received a telephone call and a request for the meter reading. (I was at work and am yet to get back to them)
I was wondering where I stand as a customer. I am happy to pay what I owe but at the same time EON have failed to read the meter or bill me hence I am due a big bill with the compounding issue that Gas prices have increased hugely since 2004.
Any advice appreciated
Since that date i have had no gas bill from my energy provider.
They have failed to bill me or request to read the meter until today when I received a telephone call and a request for the meter reading. (I was at work and am yet to get back to them)
I was wondering where I stand as a customer. I am happy to pay what I owe but at the same time EON have failed to read the meter or bill me hence I am due a big bill with the compounding issue that Gas prices have increased hugely since 2004.
Any advice appreciated
0
Comments
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They should only be able to bill you for a max of 12 months back, So if your account has been unbillable for 4 years you are looking at 12 months on there standard tariff,
hope this helps0 -
As the rules changed last July your supplier can now only charge you for 12 months consumption. Hopefully you've been putting money aside during these 4 years? That way you can wipe the slate clean.Self Employed, Running my Dream Jobs0
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