I Don't Have A Clue - Where Can I Get Easy To Understand Mobile Phone Help?

MrsJ2008

Hi All,

I was in my local mobile phone shop looking to get a cheapy phone as I don't spend much on it. I currently have a Sony Ericsson K750i which has been great but has started to crash on me.

The shop assistant suggested I log onto the SE website and get some downloads and hopefully my phone would return to its former glory.

Yesterday I spent the best part of 4 hours TRYING to understand what to do. I now realise i've got loads of functions that I didn't know about (music, syncro with computer, etc), i've never used them and tried to download/update.

Unfortunately I feel like i'm learning double-dutch as the SE website aint good for us less technically minded people. Can anyone suggest alternatives for me learning my phones full functions, etc?

Many thanks

jamespir

trye your network provider they can send you the updates you need str8 to your phone

MrsJ2008

thanks but tried that, it gave me a text with a link, pressed it and got this reply ' access denied choose another link or adjust you settings'

jamespir

ok it sounds like your internet settings on your phone arent set up do you mind me asking is the phone on pay as you go or contract

MrsJ2008

it used to be a contract, for the past couple of years it's on pay as you go, orange

jamespir

ok
if yopu go to the orange website for this link http://www2.orange.co.uk/servlet/Satellite?c=OUKPage&cid=1095152477564&pagename=OUKPersonal&t=HelpAndSupport they givew you help and support of how to use your phone they do it in kind of picture format so its easy to understand

MrsJ2008

thank you, I shall do and try it, keep your fingers crossed for me (lol) x

MrsJ2008

Orange site just kept linking me back to Sony Ericsson so still haven't a clue.

Is their not a site like 'mobiles for dummies' as in the books?

gaming_guy

have you ever updated the firmware on the phone?

if not, use SEUS to update the phone's firmware to the latest version to hopefully stop it crashing

MrsJ2008

Hi, yes already tried that. Put the relevant downloads on my pc, connected it to my phone and did what on-screen instructions said. Final comment was 'no updates'!

Basically, i've never used any updates ever, used the sync or music players. I've tried going through the instructions but i'm really struggling.

jenny_f

i've just returned my sony ericson to store as it was having problems, they can send them off to repair. Basically the software needs updating, however for my phone there showed no software updates.

This is a common problem with sony. Which networks are you with and how long have you had your phone? I'm with o2 and have had the phone less than a year so the repair is free. Try going in to the shop?