help opening a bank account!

MRS_TO_BE_2

Sorry didn't realise so long should have started new thread!

jonesMUFCforever

Let me go through some of your points
Para 1 - they did correct their mistake?

Para 2 Are you sure that it was free for 3 months? I thought the deal was £10 for 3 months and then £17 per month.

Para 4 Unfortunately when a lot of cards are ordered in a short space of time cards and PINS can be mixed up and I 'm sure that if you speak to your account manager they should award you some compensation for the inconvenience caused.

Para 7 Next time you are in branch ask them to put a no marketing indicator on your account for both mail and telephone.

MRS_TO_BE_2

thanks for the reply
Para one. yes eventually but only after alot of stress and phone calls.
Para 2 A special deal with an accounts manager who wanted a sale....got the letter in front of me. ...can not stop the computer from charging you but will diarise to refund the charges made. charged 2 June, no refund. Rang Wed after long phone call they did...must check to make sure they actually did.
Para 3. We will wait and see....will be writing letter after seeing what action they take Monday
Para 7 Already done on numerous occassions...including face to face when we opened the account expressily said no marketing or phone calls except for security purposes....2 days later marketing calls!

Hey ho...regardless now will be switching back as soon as Partner gets a full drivers license to use as ID as he doesn't have passport.

jonesMUFCforever

AFAIK he does not need a full driving licence - provisional is ok as long as it is Photo kind.

MRS_TO_BE_2

Thanks for check out requirement again as may have changed since we last asked.