Swapping contract phone

TimRogers

I have received a contract phone from Orange after I signed up for a contract on Wednesday. I have changed my mind about what phone I want - what should I do?

agsnu

Orange Shop Terms & Conditions say:
Your rights
If you purchased the goods as a consumer as opposed to for business use, you have the right to cancel this contract. To do so you must contact us within 7 days of receipt of the goods by one of the following methods:

By Phone: Call 08000 790103 – Opening hours are 9:00am until 5:00pm Monday to Friday
By Email: channel.returns@orange-ftgroup.com
By Fax: 08703766226
By Post: Orange PCS Ltd, PO Box 10, Patchway, Bristol, BS32 4BQ

You must then return the goods (including all accessories and documentation provided with such goods) to us within 30 days of cancellation to the following address:

Orange PCS Ltd
14 DMB, Warehouse 2, Unit 6
Banbury Logistics Centre
Appletree Road Estate
Banbury
OX17 1LL
We may charge you for our costs of recovering goods not returned to us directly.