Trying to send file by e-mail

baby-mechanic

Hi Guys

Have tried to send a file by e-mail to my wife. She's running Vista, using Windows Mail, as well as Avast and Spybot.

Having disabled all the tick-boxes alluding to unsafe attachments etc. the e-mail is still arriving without the attachment.

I've sent the e-mail to myself, and the file arrives OK (Windows XP & Outlook Express), and I know I could put the file on a memory stick, but I may need to do this by e-mail in the future.

Any ideas guys ?

Is there something in Vista, Windows Defender, Avast, Spybot or Windows Mail I'm missing ?

f1charlie

What type of file is it?

Perhaps her ISP is stripping it for some reason? You could try zipping the file and sending that in case the file type is causing the problem.

baby-mechanic

It's a Word file.

Will try and send a zipped version.

beer_tins

Or just change the file extension from .doc to .txt and then get her to change it back before opening it.

f1charlie

Alternatively, copy the file to one of the on-line storage sites described in this thread and get your wife to copy from there.

baby-mechanic

Thanks for looking in

Right, sent it as a zip file - no joy.

Sent as an RTF, arrived with a file attached icon, but when we tried to ope it, we got this message:

WARNING !!! (from manxnetsf02.manx.net)

The following message attachments were flagged by the antivirus scanner:

Attachment [2.2] winmail.dat, scan failed: Scan engine error.

Action taken: incomplete scan.

Manx.net is my ISP, and I've contacted them, as they're mentioned in the first part of the message.

What I'm intrigued about is the reference to winmail.dat
Does this have a scanning function ?

f1charlie

Is that the contenets of the attachement or is that a message from your resident anti-virus scanner?

Info on winmail.dat here:

http://support.microsoft.com/kb/278061

but I don't know if that applies here.

Come on Windows experts, where are you?

baby-mechanic

Apologies

When you go to open the e-mail attachment, that's the message that appears as if I've sent it in the e-mail.

Anthony2oo5

baby-mechanic wrote: »

Attachment [2.2] winmail.dat, scan failed: Scan engine error.

I would say that meant there was something wrong with one of the scanners. Seen as its more likely that Avast would be scanning your emails as they arrive, I suggest you first send the attachment to someone else, (apart from yourself). If they get it then you need to remove Avast and reinstall it. If that dosnt work try the same with spybot.

Reggie_Rebel

Google Docs !!!

baby-mechanic

Sent the attachment again, this time with the receiving machine without Avast and spybot. E-mail arrived without attachment again.

Sent to others with positive result.

Any further suggestions ?