ryanair charging for using debit card is this right???

vicki_noble

I booked a flight today the cost was £12.99 each way the cost with taxes ended up £73.56 I paid by my debit card and Ryanair charged me £8 for doing this, they broke it down saying its £4 per person each way. One transaction on my card and I am charged £4 each way??? This doesn't sound right to me is that legal??? or just another rip off ryanair tactic??

stiffnuts69

New Charges Im afraid see wednesdays money tips newsletter
http://www.moneysavingexpert.com/tips/09-07-2008/

Its taking the pee a little I think. For a few quid more I would rather go elsewhere now.

leicsmarkyr

It is an appauling price esp when the bank will charge around 50p to process a debit card transaction.

Whereas credit card is around 2.5% of the amount.


And I know different banks charge different amounts and depends on size of company so just giving an 'average'.

inmypocketnottheirs

leicsmarkyr wrote: »

It is an appauling price esp when the bank will charge around 50p to process a debit card transaction.

Whereas credit card is around 2.5% of the amount.


And I know different banks charge different amounts and depends on size of company so just giving an 'average'.

You are absolutely right. It is appalling. I know of a scheme where traders with a turnover of just £500,000 pay 19p for debit cards and 1.2% for credit cards. Ryanair will be paying significantly less than this.

alared

If after ALL Ryanair`s added extras you`re not happy about the price,don`t buy the ticket.
Go elsewhere if you can find cheaper.

It`s pretty obvious that no one can fly you to Spain and back for 2p so they have to make their money on other things.

nzseries1

vicki_noble wrote: »

I booked a flight today the cost was £12.99 each way the cost with taxes ended up £73.56 I paid by my debit card and Ryanair charged me £8 for doing this, they broke it down saying its £4 per person each way. One transaction on my card and I am charged £4 each way??? This doesn't sound right to me is that legal??? or just another rip off ryanair tactic??

In my opinion ryanair's tactics are all either rip-offs (as in your case) or, in my case simply illegal.

In my case I'm talking about the charge for checking in at the airport - for me there is no way around this charge, because I do not have an EU passport. Therefore as there is no way around this charge, it should be included in the advertised price.

Do what I do, and simply boycott ryan air.

sdooley

Can they tell the difference electronically between an electron and a delta VISA debit card? They both use the same systems don't they?

ThinkingOfLinking

Yes, they do this, but I don't think it's right. Same with the Echo Arena in Liverpool charging £4 paying by debit card even at the box office in person!!

exel1966

Until regulations state otherwise Ryanair have the right to charge anything they like for debit/credit card transactions. The only proviso being that they must make the consumer aware prior to transaction. They are not breaking/bending any laws (yet).

As another poster stated, they must make up the shortfall from some of their rediculously low fares somewhere, beit onboard sales, check-in charges, luggage charges etc.
It could be seen as taking the P*** considering what they are charged for accepting the card but realistically could you have got a similar flight for the same total price elsewhere ? I suspect not, hence you booking with Ryanair. It's all down to personal choice of whether to accept their charges and use them or go elsewhere.

On another note the EU yesterday ruled that all published airfares must include all taxes and charges by the end of the year and headline fares exclusive of these charges will be illegal. However, that doesn't include debit/credit card add ons nor has it been approved by national transport ministers.

smithja

http://www.timesonline.co.uk/tol/news/world/ireland/article4407892.ece

Hopefully pressure like this will put them off and make them drop the charge, mind you they are probably just going to add it on to something else.

NickX

I have also been a victim of these scandalous charges.

How can they justify charging the handling fee on a "per person" and "per flight" basis when you making one single payment ?

This should not be allowed, in my case the handling fee was more than the flights themselves. :mad: