Internet Explorer

bazzlad

I'd 100% try this first - just as a start before looking at anything else:

Start > Run > CMD

Type in

SFC /SCANNOW

Then restart.

Tozer

Its worth a go! Just tried the scannow but it reports that I mustr be an administrator running a console session...

Why don't they put it in plain English!!!

bazzlad

OK, then - you need to log in as an administrator on your machine - if it's a work laptop contact your IT dept. If not go:
Start > settings > control panel > user accounts > manage accounts

Set yourself as an admin, and restart then try again.

Alterantively go to:
C:\Windows\System32

Find CMD.exe and right click, and select "run as administrator"

Tozer

bazzlad wrote: »

OK, then - you need to log in as an administrator on your machine - if it's a work laptop contact your IT dept. If not go:
Start > settings > control panel > user accounts > manage accounts

Set yourself as an admin, and restart then try again.

Alterantively go to:
C:\Windows\System32

Find CMD.exe and right click, and select "run as administrator"

Will give it a try. Says that it may take some time!

Thanks again. Will let you know what happens.

Tozer

Sadly no joy. It did say there were some issues which it could not fix.

bazzlad

If it's found unfixable errors you'll need a format - those are windows "special" files, the important ones.

Sorry I couldn't help more!

Tozer

Thanks for trying. If I do reinstall everything, is there a way that I can guarantee getting all my documents back - emails (Windows Mail) in particular?