computer techie help please.

bertyboo

Hi, hopefully 1 of you might be able to help.

I started to format my pc and put a fresh install of xp pro on my pc,
however everything was going fine until i got to the part where you set up the settings i.e keyboard language, time ect with approx 20 mins left to full install, but when i tried to use my keyboard or mouse , the computer was not picking them up, therefore i am now stuck in between the install and cannot go any further, I have tried all ports and none are picking them up.

anybody any ideas?
could this be a harddrive problem or motherboard?

any comments or advice much appreciated.

FrugalFriend

1) Plug in the keyboard and mouse.
2)Restart the computer. (Press and hold the start button on the front for about 20/30 secs, then release.) Then press the button again.
3) The computer will restart and the install should pickup where it left off.
4) If still no keyboard and mouse are detected try a USB keyboard & mouse, or a PS2 connection if you already have USB.
5) Restart the computer as above.

bertyboo

ok thanks, will try this and get back.

ghandi

What keyboard / mouse connections do you have? USB or PS2.

1) If PS2, it might be worth swapping the keyboard / mouse connections at the back of the PC, they could be identified incorrectly. DELL PCs had a habit of having them wrongly identified.

Just a thought!

bertyboo

i have tried both types of connections, usb and ps2 before i posted on this board, but have not had time to try frugal's response yet so will let you know.

gaming_guy

if you are using a usb keyboard, do you have the option for usb keyboards/mouses enabled in the bios?

bertyboo

gaming_guy wrote: »

if you are using a usb keyboard, do you have the option for usb keyboards/mouses enabled in the bios?

I am in the middle of installing windows, so would i still be able to get to bios? can't use any keys on keyboard.

gaming_guy

you would have to restart the computer to access the bios unfortunately.

have you tried re-pairing the keyboard/mouse to the receiver if they are wireless?

bertyboo

Hi, back again none of the above is working, not picking up usb or ps2, think it just knackered lol

bigkasper

Can you get into the bios?

bertyboo

Hi, no can't get into the bios as you have to press del or f8 and won't acknowledge keyboard what so ever.