We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

contract notice

melly_g
melly_g Posts: 70 Forumite
Part of the Furniture Combo Breaker
Hi,
i have just got off to T mobile to discuss my renewal.
They wanted to offer me what a new customer would get for £5 more and would take away my free evening and weekend calls too.
They don't offer you anything for being loyal to them and aren't bother to lose you as a customer.
My contract is up on 27th July.
I was wondering how much notice you have to give them if you are going to leave them.
Also do you have to ask them for your pac number or will the new company sort that out for you ?
thanks for any advice .

Comments

  • bringmeshoes
    bringmeshoes Posts: 2,792 Forumite
    usually you have to give 30 days notice to cancel your contract.
    you ask for your pac code when you call to cancel, this is valid for 30 days and if you do not use it then your account will not cancel.
    you may find that when you call to cancel they may try to offer you a better deal to stay
    The only thing worse than being talked about is not being talked about - Oscar Wilde:beer:
    Big sister to Hayley11 and Before Hollywood and adopted daughter of Vikingero
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.