Ripped Off ??

adamtango

Just a quick question , just after a yes or no answer ....

Stopped at the local Shell Garage earlier, picked up a loaf of bread - price marked £1.26.
Once at the till the bread came up as £1.47. I disputed the price but was told i could not purchase for the advertised price of £1.26.

Were they legally obligued to sell me the bread for the clearly advertisied price of £1.26 ?

Thanks Adam

Colin2511

hi short answer No

they could not charge you more than that, what they could do is refuse to sell the item to you, as the price and the item I think is an "offer to treat" (someone will come along with teh correct term soon)

although tbh for the difference in price, you think they would have honoured the wrong price, as it is illegal for them to display the incorrect price (trading standards would only do anything if they were persistant offenders)

Colin2511

oops sorry - just read "Price Marked" - if the bread was price marked they cannot over price an item with a dearer price that is a No No, (I misread and thought you meant that they had a shelf edge label with the dearer price on)

dangeroussports

You should write to Mr Shell @shell.com

CC' the post into trading standards. They cannot get away with that, you need to contact someone with knowledge.

Perhaps you local citizens advice bureau?

Incidentally, if they tell you that they made a mistake, then dont have any of it. Dont let them fob you off with 'sorry, it was a mistake'. Why? How come when the mass consumer makes a mistake it is penalised by way of extortionate charges etc........

This country is going to the dogs.......PC gawwwwwn maaaad......

Sooler

I think it depends if they informed you of the correct price before you paid for it.

If they still have them marked at £1.26 go back and buy another, let them charge you £1.47 but don’t say anything. Report them to Trading Standards for over charging.

Tozer

Sooler wrote: »

I think it depends if they informed you of the correct price before you paid for it.

If they still have them marked at £1.26 go back and buy another, let them charge you £1.47 but don’t say anything. Report them to Trading Standards for over charging.

Good advice but I cannot see Trading Standards becoming involved I'm afraid.

adamtango

Don't worry i wasn't after getting any authorities involved, neither was i after compensation.

I was just wondering who was in the wrong

Tozer

adamtango wrote: »

Don't worry i wasn't after getting any authorities involved, neither was i after compensation.

I was just wondering who was in the wrong

They were!

marleyboy

Imagine doing your weekly shopping at Tesco or Asda, and every item was marked at less than they charged for it, think of the price difference, and sheer profit for pocket they could make by doing that. I wonder how a taxi cab would fare trying that one on

Jo_F

Trading standards would be interested in this, it should be reported

uktim29

Jo_F wrote: »

Trading standards would be interested in this, it should be reported

They won't.

I've worked in a shop and had a Trading Standards officer visit. His words to me were "There's grannies being ripped off thousands of pounds and I've got to look at a sign". He told me he's only come just to shut the old bloke up who kept on phoning.