Motorola V220 Mobile - Flip and Camera - £14.99 [CLOSED]

peppered

Right , must have got more in cos' this was at 04:44 this morning,(I ordered at midnightish)

Dear mr ,

Re: Order Number

We regret to inform you that the items you have ordered from us are currently out of stock although we will make every effort to ensure that they will be delivered to you as soon as possible. If you selected a chargeable delivery option a refund will be processed for the amount you paid. If you paid for this charge by credit or debit card, a credit will be applied to your credit/debit card within the next 28 days. If the charge was billed to your account, a credit will be applied to your account.

In the meantime, you can monitor the progress of your order by accessing http://www.o2.co.uk Sign in with the username and password you received when you made your purchase and select 'View My Bill', under 'My O2'. Next, select 'View Delivery and Order Details', under 'My Order', and you will be able to check the status of your order. The individual line items of your order will be updated immediately once the goods come back into stock.

Please accept our apologies for the delay.

Thank you for choosing O2.

Regards,

O2

Please note that this email has been sent to you from an unmonitored email account so we will not be able to respond to any replies to it. If you need more help, please visit our online Help Centre at http://www.o2.co.uk/help

But just recieved this one at 13:53,

Dear mr ,

Re: Order Number

We're pleased to inform you that your O2 order has now been dispatched.

Your delivery details are:
Option: STANDARD DELIVERY
Cost: #0.00
Date of Delivery: Next working day (excluding some remote areas e.g. non-UK mainland, where delivery can take between 3-5 working days)

Should you be unavailable to take delivery the courier will leave a card to let you know they called and informing you what to do next.

To track your order, visit: http://www.dhlgroup.co.uk/

Your Parcel/Tracking Number is:
Your O2 order number is:
Your O2 phone number(s):

If you have not already elected to take out insurance, why not look at our insurance products? They'll give you peace of mind should the unexpected happen. Visit our Help Centre for more information. Please note that you are only able to purchase insurance within 28 days of your handset order.

Thank you for choosing O2.

__________________

Alison_B

scottishchick27 wrote:

I ordered at about ten o'clock this morning. Just had an email from O2 saying that the phone has been dispatched and I have the DHL tracking number too. Looks like I might get this after all, hope the phone is in alright nick.

Think it might just be luck of the draw as to who gets these phones then. I ordered mine at 8.45 am and haven't had a despatch note.

rchddap1

Talk about a tad confusing. If mine is shipped today I can pretty much guarantee that no-one will be in to collect the order. Sigh. But OH gets home at 4pm and so will be able to sort everything out.

Still no dispatch for me...and I ordered shortly after 10am

edna_clouds

Just received an e-mail from o2.Just hope it turns up now.Fingers crossed for the other I ordered.


Dear mr

Re: Order Number

We're pleased to inform you that your O2 order has now been dispatched.

Your delivery details are:
Option: STANDARD DELIVERY
Cost: £0.00
Date of Delivery: Next working day (excluding some remote areas e.g. non-UK mainland, where delivery can take between 3-5 working days)

Should you be unavailable to take delivery the courier will leave a card to let you know they called and informing you what to do next.

To track your order, visit: http://www.dhlgroup.co.uk/

Mumstheword

Well I still haven't got a return call from O2, and given the post a couple of pages back by someone who used to work at o2, confirming that there will be no monthly bill,I may try to order now and see what happens. It looks like luck of the draw to me who gets them and who doesn't - maybe they are sent from different warehouses depending on where you live?

rchddap1

Finally worked out 'order history'. You have to update all your details first (ie add a mobile phone number and verify yourself). Then you get to see the extra options under view my bill.

My order is supposedly with the carrier for delivery.

Alison_B

rchddap1 wrote:

Finally worked out 'order history'. You have to update all your details first (ie add a mobile phone number and verify yourself). Then you get to see the extra options under view my bill.

My order is supposedly with the carrier for delivery.

But how do you verify yourself? Sorry to sound rather thick but I haven't seen anywhere to put the number in that they sent me.

danuk

just added a new post with some more bargain phones from 02........

Johntea

Impressed

Both my phones have been dispatched by courier, be turning up tomorrow by DHL. The courier must be costing O2 a fair bit!

rchddap1

You click save once in order to register your new details. Then O2 send you a 6 digit code. The update your details page refershes once you've clicked save to add a box at the top into which you put your verification code. Then you click the save button again at the bottom of the page.

If this has all been done correctly you can then go into 'View my Bill' and extra options will be available. I've gone through all this, and now know the status of my order.