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BTBroadband HTC S620 Mobile? get free Antivirus

Browntoa
Browntoa Posts: 49,623 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
if you are one of the early adopters of the BTBroadbandAnywhere package with the HTC S620 then there is now an update that gives you free antivirus for the phone and cures some of the battery drain problems

http://btsupport.custhelp.com/cgi-bin/btsupport.cfg/php/enduser/cci/bt_adp.php?p_faqid=11282&p_sid=1pBhlH7j&p_lva=&cat_lvl1=1804&cat_lvl2=1805&p_cv=2.1805&p_cats=1804%2C1805

BT Total Broadband Anywhere HTC S620 phone update



New version of the update file (v2.40) added 18 June 2008. If you have an older version, please update your phone.
If you would like to update your Broadband Anywhere phone to the latest software version or if you have had a technical problem and need to restore your phone, please follow the steps below.
Important notes

Before you start, please read these instructions.
  • The update may delete the contents of your phone including contacts, emails, pictures, and videos. As a precaution, we advise you to back up any personal data (for example, your contacts) before commencing.
  • The process may take up to 30 minutes. It cannot be paused so ensure that you have the time available.
About this update

Software Release 5.2 (BT Broadband Anywhere v2.40) This release contains the following updates:
  • Battery life improvements
  • Upgrade to the Snap & Send application
  • Update to the BT mobile security application
You should only run this update if your software version is lower than v2.40.
To find out your phone's software version, click Start > Settings > 4 Home Screen. The version number is contained in the box 'Home screen layout' next to BT Broadband Anywhere.
Before you start

Before you start, please do the following:
  1. Check your Broadband Anywhere software version. Click Start > Settings > 4 Home Screen. The version number is contained in the box 'Home screen layout' next to BT Broadband Anywhere. Only perform this update if your version is lower than v2.40.
  2. Make sure your phone is fully charged.
  3. Back up your contacts on to your SIM. To do this, select Contacts from the Home Screen, press Menu, and then SIM Manager. If you press Menu again, you have an option to transfer Contacts to SIM.
  4. Back up any data stored on your phone by transferring it to your PC. This can be done by running ActiveSync 4.5 for Windows XP or Windows Mobile Device Centre for Windows Vista. The software can be downloaded from www.microsoft.com/windowsmobile/activesync/default.mspx. After the setup completes, the Synchronisation Setup Wizard automatically starts when you connect your phone to the PC. The wizard will then guide you to create a connection between your phone and your computer.
  5. Remove your memory card (if you have one). This can be replaced after the update process has completed.
  6. Remove your SIM card. This can be replaced after the update process has completed.
Step by step instructions

  1. Follow the 'Before you start' instructions above.
  2. Connect your phone to your PC with a USB cable.
  3. Create a connection with your phone and your PC via ActiveSync or Windows Mobile Device Centre. To load the software use the CD provided or download it from www.microsoft.com/windowsmobile/activesync/default.mspx. After the application has installed, the Synchronisation Setup Wizard automatically starts when you connect your phone to your PC. The wizard will then guide you to create a connection between your phone and your computer.
    See the steps below:

    BBA_phone_update_1.gif
    a) Wizard welcome screen. Click 'Next'.

    BBA_phone_update_2.gif
    b) Unless you wish to set up an Exchange account on your phone, make sure this box is unchecked. If you do wish to set up an Exchange account, we recommend you do this after the update.

    BBA_phone_update_3.gif
    c) When upgrading your phone, we recommend that you uncheck the boxes. You can fully synchronise your PC and phone after the update, by opening the ActiveSync application.

    BBA_phone_update_4.gif
    d) This box can be selected or deselected depending on your preference.

    BBA_phone_update_5.gif
    e) After the wizard has completed, the ActiveSync status box will say 'Connected'.
  4. After it has connected, download the BT Total Broadband Anywhere Update Wizard
  5. Choose to run the application and then follow the on-screen instructions.
  6. After the update has completed, we recommend that you turn your phone off, insert your SIM card and then turn it back on for the update to take effect.

Please note:
  • If you purchased your phone before 1 April 2008, please choose Update A & B. If you purchased your phone after 1 April 2008, please choose Update B only.
  • If you do choose Update A, it may say that the installation was unsuccessful on your phone. It will say this if the update was not needed, so please ignore this message.
  • When the files are installing, please check your phone for further instructions. You will need to press a button after each file has installed on your phone. There are 10 files to install and it will take several minutes. Please be patient.
  • You must wait for the installation process to complete on your phone (including pressing any buttons) before clicking 'Next' on your PC.
  • If you are asked to uninstall an application, please continue with the installation by pressing the button on the phone. This is normal.
  • Important note: Before clicking 'Finish' on your PC, you must wait for the 'Installation Complete' message on your phone.
  • Your phone will have to restart during the installation. After it does this, please wait for the purple Broadband Anywhere Home Screen to display before continuing
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Comments

  • Browntoa
    Browntoa Posts: 49,623 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I have done about 6 of these at work and you need to make sure that you move all photos and other files on the phone itself are moved either to your Micro SD card or onto the PC. This is to ensure that the phone has enough memory to install the updates.

    on some of the phones we needed to install the software a couple of times to get it to work, on one we had to do a "hard reset" before it would update but they were ALL successful in the end.

    note the phone may reboot a couple of times and once it has finished you need to go through the initial set up again (as you did when you first got the phone). This sets up ALL the openzone settings for all the partners in one hit for you , you then need to re-twin it with the HUB
    Ex forum ambassador

    Long term forum member
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    re-twin ! lol BT how you made me larf ! cheers
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • deano27_2
    deano27_2 Posts: 128 Forumite
    Better still stick Mobile 6.1 on there are it will run much better still 8)....
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