17inch widescreen tft, Powerhouse tv

jimmyjim_uk

I already posted this in the shop but don't drop board over a week ago as it is a permanent price reduction

http://forums.moneysavingexpert.com/showthread.html?t=97330

redfox

ok, as it's a permanent offer I will move this over to Shop but don't drop so it can be merged with the existing thread

DavidF

Hi there i have ordered the tv that the op put up. Got the money taken from my card ect and just 2 hours ago i got the following e-mail
Michelle Bullock <michelle.bullock@powerhouse.co.uk> to me
More options 18:31 (2 hours ago)

Dear Mr XXXXX,



Unfortunately, an error occurred on our website which has generated responses to all of our customers awaiting stock of the Sharp LC-17SH1E 17" Widescreen TV. Regrettably, we do not have stock of this product as it is now discontinued. In view of this we have had no other option but to cancel your sale. A refund will be processed and £219.99 credited back onto your card within the next 10 days.



Please accept our sincere apologies for any inconvenience or distress that may have been experienced.

jimmyjim_uk

DavidF wrote:

Hi there i have ordered the tv that the op put up. Got the money taken from my card ect and just 2 hours ago i got the following e-mail
Michelle Bullock <michelle.bullock@powerhouse.co.uk> to me
More options 18:31 (2 hours ago)

Dear Mr XXXXX,



Unfortunately, an error occurred on our website which has generated responses to all of our customers awaiting stock of the Sharp LC-17SH1E 17" Widescreen TV. Regrettably, we do not have stock of this product as it is now discontinued. In view of this we have had no other option but to cancel your sale. A refund will be processed and £219.99 credited back onto your card within the next 10 days.



Please accept our sincere apologies for any inconvenience or distress that may have been experienced.

I saw it advertised in The Sun end of September for £199.99, thats what prompted my original post.

They can't have got the website and an advert incorrect.

DavidF

Yes mate i am really annoyed about this but what are my options if any ? I have posted in the vent board to see if anyone can suggest what i do next.

urban_i

got same email

xueta

jimmyjim_uk wrote:

I saw it advertised in The Sun end of September for £199.99, thats what prompted my original post.

They can't have got the website and an advert incorrect.

Yes, but did you not realise that the newspaper was now 2 weeks out of date and that this particular TV was NOT listed on the up-to-date website?

I tried searching for it on the website, but it was nowhere to be found this way! The only way that you could have accessed this item was if you used an out-of-date direct link!

Saveit

I got an email to say when they get them back in stock they will let me know.

smartie1976

I am SURE I saw a 20" TFT/LCD TV in tescos yesterday for £249. (Special offer)
If I'd had the cash spare I would've bought it!

shopndrop

Any idea what make it was?