ARGOS CLEARANCE SALE MARK XIX

criminal_smile

ur correct not the manager" sale of goods...not fit 4 purpose entitled to refund"

call argos customer services complain about manager lying to u

seaniboy is nearly right. Under The Sale Of Goods Act ( as amended)1979  **SOGA**, any goods you buy must be of satisfactory quality, and free from minor defects. Fit for the purpose only applies if you had asked the staff whether it would perform a particular task, and it then failed to do so. The 16 policy that Argos quote has no bearing in consumer legislation. It is simply a service offered by the store. Under the SOGA, any goods which are faulty can be returned to the store of purchase before they are deemed to have been accepted. For most goods this is approx. 1-2 weeks. If returned within this time, you can request a refund or replacement, your choice. If they say there is no fault, ask them to prove it. Within the first 6 months of purchase, a trader must prove that the goods were not faulty at the time of purchase. This should be by an indepedent means, NOT their head office, who have a vested interest in saying the goods are ok. If the acceptance time limit has expired, the company has the choice to try a repair. If this repair fails, you then become entitled to a replacement, or if this not available, a refund.
Do NOT listen to stores who tell you that you will have to contact the manufacturer. You have no contract with the manufacturer, and therefore no legal rights against them, other than what they offer in their guarantee. I work for Trading Standards in Northern Ireland as a Consumer Advisor, and will happily answer any of these queries if PM'd.

Clairog

FAO Wee_Fifer and Dave_on_the_Save
Sorry guys - my shopping trip was unfruitful for us all
No luck with phones or rings for me or Wee_Fifer
Has anyone else had any luck with this?

Gutted as really wanted the emerald or saphire ring - oh well I suppose good for my bank balance

dave_on_the_save

FAO Wee_Fifer and Dave_on_the_Save
Sorry guys - my shopping trip was unfruitful for us all
No luck with phones or rings for me or Wee_Fifer
Has anyone else had any luck with this?

Gutted as really wanted the emerald or saphire ring - oh well I suppose good for my bank balance

Clairog,

PM me the numbers and I will check the English Riviera for you over the weekend

Wee_Fifer

FAO Wee_Fifer and Dave_on_the_Save
Sorry guys - my shopping trip was unfruitful for us all
No luck with phones or rings for me or Wee_Fifer
Has anyone else had any luck with this?

Gutted as really wanted the emerald or saphire ring - oh well I suppose good for my bank balance

Sorry you didn't get anything but send big thanks for trying, its much appreciated!!! ah well as you say the bank balance can rest for another day.

Wee_Fifer

Clairog,

PM me the numbers and I will check the English Riviera for you over the weekend  ;)

as others will know my map skills are not the greatest but where is the english riviera????????? can we have an argos party there, it sounds warmer than up here

Dalkirst

Rose we took a kids present back on Monday that we bought in Sept with no problems

Clairog

I had to ask too - Blackpool ;D
Claire

dave_on_the_save

as others will know my map skills are not the greatest but where is the english riviera????????? can we have an argos party there, it sounds warmer than up here

Tis only a tad warmer than up there but I hasten to add I think I may have built up the resort more than is due 8) 8) ;D Clairog knows the script however must mention that cat no 512/0007 is plenty down here

m00nie

Cheers for posting that willis123, I have been trying to order one for my daughter but they kept emailing me after sayin no stock available and to try again in a few days. Least i know now not to bother keep trying. O well.. back to boots for more stocking fillers ;D

Clairog

OK - have to ask what 512/0007 is - can't find it? Am I being dumb and missing a good joke???
Claire