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Archives for February 2014

Forum Round-Up 28 February 2014
Hi everyone, hope you've all had a good week. Read on to see what's been popular on the Forum over the last 7 days. Most Popular Boards Competitions Time (again) The next few most popular boards (excluding expired boards) are: Marriage, Relationships & Families Debt-Free Wannabe Quick! Grabbit while you can Old Style…
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Farewell to MSE Forum Manager
It's with real sadness that we say farewell to our Forum Manager Darren today after over 10 years working for the site, both full and part-time. He's due to become a dad in the next few weeks though so he won't be lacking things to do! It's going to be a very exciting time for him. We really wish him all the best. Take…
Logged in users, can you help test our new Forum Redesign?
Hi everyone! We've had a fantastic group of testers helping us spot bugs in the Alpha (Not even Beta) version of our new Forum Design. Now we'd like to widen that out to more forum users and would love you to help. If you can spare us some time to help test it and let us know the bugs we'd really appreciate it. Please do…
New Reporting System
We've moved over to a new report ticketing system today. We've been using eticket, a free piece of software, for around 7 years now. It's served us well but we've been looking for something better for some time and have moved over to Zendesk today which we hope will help us deal with reports quicker. Please let us know if…
zendesk?
I just got an email and I am supposed to have reported something. But I haven't been near here in hours. Clicking on the reference number takes me to a zendesk??? What is that please? Also is there a way I can check a report I have made and obviously delete it? If not- sorry- I have no idea what has happened so anything…
Can we have the radio code stickies back?
As the title really. Old threads being dragged up and people asking for the wrong codes in the wrong threads. Its going to me a mess over time as the posts drop down the pages. Personally i think new uses should not be allowed to ask for radio codes.
Misleading Thread
thanks...still?
still got a problem with the thanks count not showing all the time,does show some of the time then on next view goes away??
Grab the weekly email before the other 9 million recipients & let us know glitches
Hi everyone We're in the final stages of checking tonight's weekly email before it goes out to 9 million people. It would be great if you could have a look and let us know any glitches, errors, or even stuff you like! As a reward you get to see it before it reaches your inbox and hopefully bag the deals early, before the…
Thanks profile features missing
Not sure if related but I've lost the features on the profile whereby you could see your posts that had been thanked, total thanks, and posts of others that you had clicked thanks on.
'Show All Statistics' function. Not Working..
When I click on 'Show All Statistics'..Well, it aint working. Any one else having a Problem with this, or just me?:(
Your request has been blocked
I keep getting this, I'm using Chrome on an Android tablet, and it is now getting behind a joke. The tab title starts 'application firewall' but I can't see the rest. It's happened three times into he last twenty minutes :@ I have tried contacting the forum team but never get a response as to why this is happening, or what…
Drop Down Menus Hidden By Banner
The banner / links bar at the top of the Credit Card Board is always to the front and the Forum Search and Quick Links drop down menus open behind this making them unusable from that board. Could a forum techy please have a look it ;)
Can we have a 'Troll' button please?!
We have a Spam button but it would be helpful to have a Troll button so we can swiftly remove trolls from the board. It could work the same way. If enough people hit the Troll button then the post would be removed. Anyone else think this is a good idea?
Searching competition forum threads
Hi, I'm not sure if I'm doing something wrong or not but in the advanced search option of the Competitions time forum I type in my keyword and ask it to order results by number of views but it doesn't do this. I tried this using by ascending order and no joy (81 results) and then by descending order with the same keyword…
Finding my posts when coming back
I have to say - finding my own forum posts when I come back later is really hard! Other than just using search terms to locate them, I still don't know how to just bring up a list of my own posts!
M&S Direct Line voucher Offer
Hi - the pag on the FAQ section on the conf email for the Direct Line vouchers isn't working - I keep getting an undeliverable message - I took out two policies in oct and should be receiving £120.00 in vouchers - apparently these have been sent to me but as I haven't got them am assuming they have gone into junk- I've…
Forum Round-up 21 Feb 2014
Hi everyone, hope you've all had a good week. Read below to see what's been popular on the Forum over the last 7 days. Most Popular Boards Competitions Time again :) The next few most popular boards (excluding expired boards) are: Marriage, Relationships & Families Old Style MoneySaving Quick! Grabbit while you can…
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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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