Praise, vent & warnings

Archives for June 2016

Ted Baker Junk email
Just thought I'll share my experience at Ted Baker Regent Street shop. I was shopping with my friend from abroad, and she bought a skirt, and then went to pay, and do the Duty Free registration. The shop assistant handed her a postcard sized card which said register to get junk email from Ted Baker (OK not exact words:p),…
Praise for Hotels.com customer service
I have to praise Hotels.com for their very helpful customer service. I had a problem, it wasn't urgent at all, and they were very accommodating and helpful at very short notice. Totally worth using them :) (apart from the generally low prices hehe) (double posted with the Travel Board)
WARNING - Talktalk Call Scam
This is going the rounds again (if it ever went away) and worth mentioning again I thought. Elderly friend received a phone call purporting to be from TT. She's so "untech" she refers everything to her son/me before she does anything on her laptop other than emails, but this chap was very, very insistent that she had a…
HUGE meat reduction in Sainsbury's sausages
Yesterday I noticed that Sainsbury's Butchers choice, pork Cumberland sausages had had a packaging make over, on checking the ingredients I was horrified to see that the meat content had gone down from 72% to 62% which is a 13.89% reduction in meat, however the price remained the same. This is pure profiteering and I won't…
Next customer service
I havent been in next in a long time, I popped in a couple of times the last few days and have been absolutely amazed by their service. The staff seem to genuinely be interested in helping you, they tend to be quite conversational too and it's the genuine talk - not the "i'm talking to you because I have to talk to you".…
Morphy Richards - dangerous product
My parents bought me a Morphy Richards slow cooker about 18 months ago. I use it about once a fortnight (quite handy when you have three kids including 6 month old twins!), but after 18 months and approximately 20 uses, the control panel has come away from the front of the cooker exposing the wiring and mains cable. The…
Praise for Hombase
Strange experience whilst shopping in our local homebase store this pm OH had picked 3 plants, 2 were priced at £6 each and the other at £30, when scanning the £30 plant the price came up as 10pence. The assistant then called to a colleague and asked for help, the reply was " charge them 10 pence and ask them to put…
lack of customer service
Went into Dorothy Perkins today...branch was deserted, 5 members of staff all stood in a row behind the till point, just stood!! no one said hi as I walked passed not even a smile. Went into Rowan also no customers and this time 3 members of staff chatting , no acknowledgement either when I entered or left. I do not want…
One good thing today......we will get decent vacuum cleaners by October 2018
Yep Brexit will mean that we will be able to get some decent vacuum cleaners by 2018 lol !
TripAdvisor- Used Tablet at a friends house to post review. Account Blocked/Disabled
We were staying at a friends house and we whilst there we used our Tablet to post a review on TripAdvisor on a restaurant we both visited. Our friends also wrote a review. We are amazed to find when we got home after our break that our TripAdvisor account had been blocked/disabled. we were extremely annoyed as we had…
Praise - L&G Home Insurance renewal
Renewal notice from L&G was more than I was quoted on a comparison website (also for L&G - exactly the same cover). I rang L&G up and they matched the online quote without any fuss. Price difference was down to me qualifying for new customer discounts via the online comparison but there wasn't any issues giving me this as…
Todays Shopoholics mse link
Be careful with this offer. Early hours of this morning I used the mse link. The website had a Banner offering a further 15% discount code for signup, on first order. Terms did NOT say cannont be used with any other discount code. I was emailed their 15% discount code. I followed online order and added mse discount code.…
MuscleFood
I saw in your recent weekly email about a musclefood deal and then on your website you said you had no reviews on it... so I thought I'd write a quick one. I find MuscleFood's fresh meat to be really good value for money and they quite often have even better value for money bundles on offer. The meat tastes great and…
Aldi faulty goods
Back in November, I bought a steam mop, under one of Aldi's brand names, meaning to save it for use in my new kitchen. However,I tried it today and found that it didn't function properly, so took it back, together with the receipt, as it had a three year warranty. I had no problems returning a 10 month-old malfunctioning…
MyHermes Vent - Please Help
Can any one help with the problem I have with MyHermes. I sent a parcel on Tuesday last week, it was a return to a major retailer. MyHermes are telling me they attempted delivery on Friday but it failed. I am not sure why I have asked but they can not tell me and are ignoring this part of my question. They were due to re…
Praise for Fitbit customer service
I bought a Fitbit Charge HR about a month ago and wore it whilst on holiday. The mosquito repellant I used whilst away damaged the screen, (it also 'ate' my sunglasses too!), making it bubble at the edges and go slightly opaque. I contacted Fitbit asking if I could have the screen replaced. They asked for photos and proof…
Betfred Dubious Reviews
After months of extremely poor reviews on the website trustpilot, the online bookmaker betfred have been trying their level best to fend off the severe criticism, and now........the 5 star reviews are coming in thick and fast. With titles like WOW, great odds and brilliant new customer incentive Market leading - fantastic…
Feeling ripped off by Groupon
Hi, I am a fairly new user of Groupon having only used it 2 or 3 times in the past. Anyway, I made a purchase (£34.99) on the Groupon website at the end of May and was sent a code to use against my order on the seller website. The fine print said that the voucher would expire about a week later. Fine, I tried to order my…
What the hell has happened to "saynoto0870"?
Just been on there trying to find a free phone number and there are all these links, including to this site, you have to wade through instead of just getting to the alternative number bit. Dra-ag!:(
Praise for Sports Direct
Yes really! I know they have a reputation for poor customer service on here, so I thought I would post what happened to us. We'd picked up some clothing on the lower floor, then went upstairs for football shorts. I then remembered I wanted trainer whitener and had no idea where it would be so I asked a young female member…

★ ★ ★ Meet your Ambassadors

MSE News

Co-op Bank customer? You could be moved to Coventry Building Society in future – here's what's happening
The building society has today agreed to a potential takeover of the high street bank – though it's still very early days and the deal needs regulatory approval.
Got a text, email or letter from the Met Police? Don't ignore it – you may need to act to protect yourself from scams
If you got a text message or email from the Metropolitan Police between 4pm and 6pm on Wednesday 17 April – or you get a letter in the next few days – don't ignore it.
Save up to £1 on your takeaway coffee – while saving the planet
Many of us regularly reach for a cup of coffee or tea to give us a caffeine boost, but if you’re out and about and can't bring a thermos from home, the cost of this can quickly mount up.
Chase customer? Check if you can get its boosted 5.1% easy-access saver
If you have a Chase current account, you may be able to get a table-topping 5.1% easy-access savings rate to go with it, as the bank has launched a new, temporary bonus offer for some existing customers.
New online state pension boosting tool promised to Martin Lewis hit by delays – here's what you need to know
The tool was first promised to MoneySavingExpert.com founder Martin Lewis on ITV's The Martin Lewis Money Show Live last summer and was expected to launch before the end of the 2023/24 financial year.
Spotify to hike prices by up to £24 a year – here's what's happening
If you've got a Spotify Individual, Duo or Family account you'll see prices rise by up to £2 a month (equivalent to £24 a year) in a month's time, the music streaming service has announced.
Subway customer? You've got until 14 May to use your loyalty scheme points before shake-up – here's what's happening
If you're a Subway Rewards member, you have until the end of Tuesday 14 May to spend any points you've built up – or lose them entirely.
Nearly 850,000 people missed out on cheaper passports last year – here's how to cut costs and beat the upcoming price hikes
Nearly 850,000 people missed out on cheaper passports last year – and with fees rising by 7% this week, here's how to get a new passport for less.
Ted Baker to close 15 stores as it falls into administration – your shopping, refund and gift card rights explained
Fashion retailer Ted Baker will close 15 stores, including 11 by the end of next week, after falling into administration last month. Hundreds of staff are facing redundancy as a result of the administration.

View All

Praise, vent & warnings

Discussion List

Get our FREE Weekly email full of deals & guides - and it’s spam-free