-
Well done Argos - Northern Ireland common sense
Three year old TV packed in. Phoned customer services and got good advice and an assurance that they have a six year duty of care. The set was repairable and in order to get it back quickly we allowed the independent shop to fix it for £110. The fault wasn't one which could be specifically pinned down as a manufacturing…
-
Vent-The troubles of public transport
My youngest son has just started his first ever job, which I'm very proud of as he's been out of work since college and also copes with learning disabilities. To get to work he catches a bus, but then has a 30 minute walk from there to his place of work. We've checked every bus and train time, but this is the only option.…
-
Three
I cancelled my contract and got a final bill, the bill amounted to £16.27 and would be collected on or around 5th October. My usual bill is £17.30, this was collected on 3rd October. Waited patiently for collection via direct debit but no joy (I wanted to cancel the direct debit). So I phoned the 0843 number to speak to…
-
Next Directory - lousy customer service and arrogance!
I've been a Next Directory customer since it was launched and have spent £1000's over the years. In early 2012 and Oct 2013 I received letters saying my returns percentage was too high and with no reduction or improvement (feel like a naughty school kid!!), if they didn't hear from me then they would close my account. I…
-
John Lewis Rubbish After Sales service
Bought a cooker from John Lewis a year ago costing almost £400. Two of the control knobs broke off and a third is cracked at the back. The cooker has a 2 year guarantee so I rang to ask about the replacement knobs. They say these are not covered by the guarantee and we will have to pay for them at £15 each! the guarantee…
-
Christmas is coming,cheap DVDs..avoid
Avoid this site for cheap DVDs. Qboxlondon.co.uk With Christmas coming and money tighter than ever, please Don't get lured into buying What appear to be great value Disney DVDs from an online site called : Qboxlondon.co.uk. They are not original DVDs, they are cheap fakes that are shipped from Thailand,although there is…
-
Avoid this site for cheap DVDs. Qboxlondon.co.uk
With Christmas coming and money tighter than ever, please Don't get lured into buying What appear to be great value Disney DVDs from an online site called : Qboxlondon.co.uk. They are not original DVDs, they are cheap fakes that are shipped from Thailand,although there is nothing on the website thats leads you to believe…
-
Praise for Yodel
I know there are many threads about very poor service from this company but I ordered an item on the 13/10/2013 late at night to be delivered by Yodel. The info provided stated delivery on 17/10/2013 but I have just had a knock on my door and a very polite delivery person from Yodel has just supplied me with my item :0) So…
-
Halfords - GITS
Hi, A bit ago I had my bike stolen, it was a few years old, falling apart and the bike lock I had for it wasn't, clearly, up for the job. So I found a replacement bike which I love and bought a new lock while I was buying the bike. I asked the salesman what was a good combination lock that is hard to cut/break (I obviously…
-
Ebay and Paypal account linking security worry
Hi guys and gals, I am writing because I'm worried about a change in behaviour at Ebay/PayPal and, in particular, the appearance of a new default option when you check out. My Ebay and Paypal accounts are linked, and now the following box comes up: My concern is that the Yes box is ticked by default, with an option to…
-
Hygiene in Sandwich Shops/Cafes
I was at a local sandwich shop this afternoon (with a five star hygiene rating no less) and saw something that bugs me incredibly. All the staff were wearing gloves, yet they were handling customers money and preparing sandwiches without ever taking the gloves off. If you're going to do this, why bother with gloves in the…
-
Online bathrooms.com
I have just had a very dissapointing experience with online bathrooms.com. Three weeks ago I ordered a suite , bath, shower,enclosure,toilet,basin and taps. They arrived on a pallet tightly wrapped and I signed for them but wrote on the docket "un checked" once brought into the house and unwrapped we found that the toilet,…
-
Well done mirror newspaper
For publishing the Madeleine McCann Crimewatch info in Portuguese on your website. http://www.mirror.co.uk/news/world-news/madeleine-mccann-estaria-ainda-o-2372918 I hope the Portuguese people can feel that their country and its people are respected, and that they can assist with finding out about whatever happened to…
-
Richer Sounds
Full marks for the customer service from Richer Sounds. Our Toshiba Telly wouldn't come on this morning, we did the usual checks because it was the power that wasn't getting through. Only 10 months old. Within 2 minutes, they had organised an engineer to call within 2 days, will try to repair on site but if not, they will…
-
Thanks Dyson!
So my 4 year old Dyson DC24 decided to stop cleaning my carpets properly, and it's 'brush head' failed. 10 minutes on the phone to Dyson and they're sending me an £80 part to fix it, for free. I didn't have my original receipt and couldn't quite remember when I bought it. No fuss, no effort. Brilliant customer service. It…
-
Mazuma Mobile Phone Recycling
Very impressed with this company. I emailed them on Friday and chose the Argos voucher option. I received the pack on Saturday, posted same day and received email on Monday confirming that everything was bring processed. I received the voucher today (Tuesday) a pleasure to of business with them. :
-
some adice please regarding the police.
Hi there, new to the forum but hear its a great place to get advice as some of you are all legal experts by the sound of it. Well the story. Around 1.5 years ago I was working on behalf of an agency, and did do for arround 6 months and everything was fine. I then managed to get myself a new full time job so in the process…
-
Praise for Snapfish
Hi, I have used Snapfish for personalised gifts and prints for years now and think I've even recommended them on this forum. I complained (complained isn't the correct term - I'd still use them, but wanted to give them feedback) to them yesterday about the recent quality about a couple of items and they have responded…
-
Companies that make you jump through hoops to resolve a problem they caused
Am I the only one that's annoyed by this. I have no problem letting the company know that they've caused a problem - in some cases, nothing would happen if I didn't. But why is it that sending a quick email can get a "please call on this number to sort". Why? I've let you know sort it. So you call the number, wait on hold…
-
Councils
Have a look at this. Couldn't they just have asked him not to do it?
