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N Power
Every few weeks we get N Power knocking at the door asking us to change our energy supplier. They always claim they are cheaper than my current supplier but they never know their own unit prices or my current unit prices for comparison :rolleyes: I'm sad enough to keep checking prices, and I know I'm on the cheapest…
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Cdwow-so called customer service
:mad: Please excuse my rant, BUT. A few days ago I received my order from Cdwow and the Cd version I received was different from the version stated on the site ie the track listing, plus I had been charged £7.99 for the Cd when the on the site it says £6.99. I have contacted them, through email, about this and they said…
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Holiday Inn Fiasco
Hello, Can anyone offer any advice for my brother please. He booked 2 nights at a Holiday Inn in Australia paying in Points as he is a priority club member. A few days later he checked his bank account and over £600 had been taken out of his account. He was worried that someone had got his details and that some sort of…
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Moorcroft Debt Recovery
I'm after some advice, here we go: I have a lady who calls at my house once a fortnight, and last night while she was here, she showed me the corner of the next page in her folder and asked if the person named was me. It was. I knew exactly what it was, my sister (who lives next door) got an argos card while she was…
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toys r us complaint
hi there, can anyone help, I need the name and address of the managing director for toys r us, I do have a freepost address in gateshead but I think that is the constomer support office and they will not respond to my original letter of complaint, I seem to remember the head office may be in maiden head, but need a name…
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dixons
bought a creative zen v mp3 player for my son for his birthday in nov i stopped working last week contacted dixons yesterday they said they would send me a envelope etc for postage for a refund. citilink picked it up today and i have a refund in my account for the full amount tonight i was gob smacked excellent job dixons…
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Barclaycard
I had a call from Barclaycard today, international too. I used to get a lot of them but they were always trying to sell me another product and I got fed up with them, so I asked them not to contact me again by telephone unless it was important information concerning my account. Fine, haven't heard from them for…
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ASDA - where do I stand
Mr Bloke bought Tomb Raider Legend for PS2 from ASDA last weekend. On the disc there is a visible flaw and the disc won't play past a certain point in the game. I tried to take the game back tonight but Mr Bloke didn't have the receipt and they refused to swap it for me even though it was faulty, and I wasn't asking for a…
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warm front grant scam
How about this for a rip off of grant money--if it's true then it needs sorting. I recently applied for a warm front grant and due to our income etc we qualified for the full grant which is about£4500---That was brilliant ,it meant that we would get our antiquated heating replaced.:D When the engineer came to assess the…
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Passport office - only took a week
Had to renew my passport recently. Sent the application off and had my new one 6 days later. Amazing service.
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Using Amazon gift vouchers and exclusions!
I got a gift voucher for my birthday from my brother for Amazon. I decided to buy a lot of older cd's. No worries I thought but when I came to pay it told me I couldn't use a gift certificate on these as they were marketplace sales and not Amazon. I emailed them and they explained you can only use gift vouchers against…
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Evans Halshaw
Twice I have rang the above company after I had seen vehicles I liked on their website and twice they have told me someone will ring me back but don't. If they don't want my business then fine, but just say so. Don't take my contact details and then not use them. Now I wouldn't buy a car of them if they were the last…
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Rac
Was just wondering whether anyone else thinks the RAC are a bunch of muppets, or whether I've been unlucky. My experiences: 1) When I joined, the guy (I was nabbed outside tesco) said that I'd get £30 of fuel vouchers when I joined. So I did. When I was leaving and asked for the vouchers, he said "they'll be sent to you…
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Another Ticket Company Closes Down
Ticket Tout Ltd. who have been featured on Watchdog have now gone bust, owing millions of pounds. Story here:- http://www.thestage.co.uk/shenton/2007/03/buyer_beware.php
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Another Ticket Company Closes Down
Ticket Tout Ltd. who have been featured on Watchdog have now gone bust, owing millions of pounds. Story here:- http://www.thestage.co.uk/shenton/2007/03/buyer_beware.php
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Tesco Clubcard Customer Services
Received excellent customer service last week from Tesco's Clubard Customer Services. I had tried to book a one night stay at the Gatwick Hilton using clubcard deals tokens, ordered specially for this, only to be told it was unavailable. I had searched on the Gatwick Hilton website and it was showing as available and…
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Virgin Media
Are Virgin Media within their rights charging £5 per month for not paying my bill by direct debit or can I refuse to pay the surcharge ?
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HSBC customer security
HSBC sent me a debit card in the post, which arrived at the weekend. It arrived in an A5 sized BROWN envelope, which had an actual first-class stamp on it! The address was printed in a carefully chosen and very realistic hand-written style computer font, making it look like it had been hand addressed to me! It had none of…
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sold a piece of tat
i dont suppose there is anything that can be done about this is there? there was a del boy style bloke selling these yapping/miaowing/hopping/squeaking toys today in sutton out of a holdall. some asian fella (chineese or korean). the toys he had yapping etc round the pavement were realy cute and looked in good nick and mum…
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Surprisingly excellent service from Talk Talk!!
I know there have been thousands of people with problems but I had very good customer service from them recently. I couldn't log onto the internet so I phoned technical support which happens to be a call centre in India - spoke to them 3 times with no luck which I expected. I then said I didn't have access to a phone in…
