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MSE News: Watchdogs put Telephone Preference Service under nuisance calls spotlight
"Ofcom and the Information Commissioner's Office have teamed up to launch a new drive to tackle nuisance calls..." Read the full story: Watchdogs put Telephone Preference Service under nuisance calls spotlight Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
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MSE News: Government mulls nuisance calls crackdown
"Telephone regulators could be able to investigate more nuisance calls under changes being considered by the Government..." Read the full story: Government mulls nuisance calls crackdown Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
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Bt spam email???
Found this morning: ' Your BT bills is overdue update to your account is required . We been unable to process payment for your BT account .You are required to update your payment details to avoid interruption to our services provided by BT Telecom . By clicking on the link below to update your account information . Log in…
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Best Home Phone Service
What is the best home phone service at the moment with internet? We have at the moment BT as follows: - Line Rental £15.45 - Unlimited Broadband and Calls £20.50 - Any Time Calls £5.15 - 01,02,0845, 0870 FREE Anywhere better?
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Talk Talk
Can anybody help? I followed a link from money saving expert around the end of Feburary to Talk Talk to provide a home phone and broadband.....the offer was pay £114 up front for line rental (free evening and weekend calls) and broadband and receive £70 in Love to shop vouchers. Well I have not received vouchers and keep…
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Nuisence calls
I need some advice. I'm being bombarded with nuisence calls. They are mainly from debt collection agencies who rarely pick up the phone so I cannot actually talk to a person. On the one occassion someone did answer they were looking for someone I've never heard of. I asked if they would remove my number from their list but…
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**** please need help with fraudulent calls bill
My broadband has been hacked and has accessed my voip phone and dialled out through my virgin landland to the sum of £900. Virgin informed us of it and are not disputing they are fraudulent but say we are liable for the full amount as it was our voip equipment that was used to make the calls. Any advise would be great. We…
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Help please re calls and broadband
Hi, I consider myself a fairly good moneysaver but the one area I've been neglecting is phone and broadband, mostly because it's so confusing. I've therefore been trying to find a good deal this weekend but 36 hours in and my head is ready to explode! I have: Broadband with madasafish 20mb 12.50pm Line rental and calls…
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BT Having a dog & barking yourself
Why when I pay BT for a package of broadband, BT vision and landline am I having to spend extra money providing alternatives to all these services as they are unable to provide a service? I had to buy a Dongle to get Broadband as broadband comes down so often and is so slow; my landline is not working at all and when it…
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Openreach Postal Address?
A quick run through the story so far! A guy from Openreach visited my house out-of-the-blue in January 2010 in relation to a telephone pole in my garden. He said it was dangerous and needed to be removed. He also added as it didn't serve my property it shouldn't be in my garden anyway. In October 2011 I had another visit…
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Hello guys
Hi I am jally james I am new here in this forum and i hope you will cooperate me...:)
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Caller Display from international calls?
We have Caller Display on our BT line and see the numbers of most UK callers. Fine so far. We also get 'withheld' and 'international' for other calls. It's easy enough to block anonymous withheld numbers but I don't want to block international callers. Many/most are sellers of PPI help or Indians masquerading as Microsoft.…
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Virgin -will not repair til Saturday !
If I phone my relatives I get the neighbour, if I phone the neighbour I get my relative. Some how or other the lines have been crossed. All happened after the bad thunder storm Monday. The problem I have is that although they have been told that my relative is not well and has a 'careline' phone they still say nothing can…
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Asked BT to reduce line rental (in comparison to Sky)..
.. they said no !! :eek: I was shocked. I guess they don't really care for your custom.
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BT getting wrong complaint complaint complaint
1st call today-heena anaum in india told me I did not know my own name address or telephone number and told me I was business not residential and hung up 2nd call today-hamsa shree in india billing told me I was a business customer and I had to ring 0845 600 6156 3rd call today-business account person refused to give name…
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How to get out of a 5 year Optimum Calls contract
Please can anyone advise me how to cancel my contract with Optimum Calls? It is a 5 year contract of which we are only 3 years in. I wrote to them on receipt of our first bill this is a brief outline below: "I am therefore requesting the following in the first instance our contract with yourselves is cancelled as of now at…
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Complaint letter - no reply
Sent a letter of complaint to BT on behalf of my mother a month ago - no reply received. What kind of service is that?
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Cancelling someone else's account at new property
So we have just moved into a new property in June and it would seem that the old tenants have stopped paying their phone and broadband provider but not cancelled their account so the line is still active and we can not have our own broadband/phone while their account is still active but their provider (sky talk) won't let…
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What happened to free evening and weekend calls? And wow the bill will increase!
I've been looking to sign up to a new phone and broadband deal but I'm shocked to find that no one seems to be offering an unlimited broadband with evening and weekend calls package anymore. BT, Sky, EE all seem to be doing inclusive weekends only. What surprises me more is that this doesn't seem to have been picked up by…
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Skype Only
Anyone else gone Skype only and ditched the land line, I'm just looking about at the moment to see what options are available as I'm going to ditch my landline for good once I find something suitable