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Talktalk and 1571
Good Evening, I'm hoping someone can help me. First off I can't post this at the proper Talktalk forums as I am posting on behalf of my grandparents and I don't have the account number to hand so I can't complete the registration process. My grandparents have a BT line and quite a while ago switched to Talktalk for the…
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TalkTalk LLU line, can I switch suppliers?
Hi, I have a TalkTalk line that I am pretty certain is one of their LLU lines. What options are open to me to move to an alternate supplier? Basically they have been making mistakes since I signed up. I have a BT installing a second line so I can move to them. I am tempted to keep the first line (the talktalk one) as a…
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Stick with primus saver option 2 or rejoin BT for calls?
I have been looking at options before the 50p per month increase. At the moment I have BT Unlimited Weekend Plan with Primus saver option 2 for evening and weekend calls at no monthly cost. Good thing with this is that evening still starts at 6pm. To keep with that I either pay £12.04pm from October or pay the Linesaver…
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Local calls
Some time ago there was a link on this forum for dialing codes which came under your local free calls area. Anyone know where I can find it. Thank you.
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primus supersaver..am i being silly?
:( :wink: :cry: hi i'm loking to change from BT having had the price hike letter. i duly read martins article, clicked on the supersaver annual prepay link to primus, and.... weekends are included, but NOT evenings. you only seem to get free evenings on the monthly scheme. is it me being stupid, or am i right, and the…
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Virgin Media are LIARS LIARS LIARS.
I would very much like to know where to lodge an official complaint against this disreputable company. Long story short: My telephone lines (I have two) went on the blink 2 weeks ago (21 August 2010) and despite a visit from an engineer and two visits from construction crews, my lines are still not working. I have cable…
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Do I have a TalkTalk contract?
I was a Tiscali customer and according to my bill I am still on the 'Tiscali Max plus Anytime Talk II' package. We are hopefully moving house soon and I'm looking intomoving to Sky - I have no idea whether I'm under contract with TalkTalk and will be charged for cancelling or if I can just cancel at no cost. Had a real…
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getting rid of Virgin Media
Hi lost my job and can't pay for VMedia any more - It was meant to be £36 a month for phone tv and bb but it never was - on average £50 for some reason (even tho I have 18185 to over-ride their phone prices) their customer services was truly shocking - a different story according to who happened to pick up the phone and…
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no cooling period with b.t. is that legal?
Help I phoned B.T on the 26th August to discuss my bill with them, as wanted to get the bill down cheaper. The person I spoke to told me for an extra £4.99 a month I could have free unlimited calls,but would be tied in for I think it was 12 or 18 months, which I thought sounded o.k. I spoke to my partner but he did not…
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BT Complaint - Anyone?
Here’s the situation: * Fault with the line reported on 31st August 2010 (prior to this I had a crystal clear line and as good broadband speeds as can be expected given my distance from the exchange). * Engineer turned up on the morning of 3rd September 2010 and confirmed there was a problem outside the property. He left…
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Phone charges - Rant...
These 08457 charges. They cost you money whereas a normal STD line will cost me nothing - OK so far that's irritating (maybe 2 - 8p per minute?) but as I sit here waiting for Nationwide call centre to to answer the call - (the musak is killing me by the way), it occurs to me that the more inefficient they are the more…
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Leaving Tiscali/TalkTalk - What exactly do I need to do?
Might seem a daft question but I decided to leave a while back and go back to BT for phone service (only real option due to full LLU line) and a different ISP for broadband but due to my schedule it's just trundled along. Anyway, i've read enough different ways and suggested problems on different websites that I thought…
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International Freephone No - BT
Numbers beginning 00 800 - are they free on the BT landline?
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How to best beat the reconnection charge..
hello all I have just moved into a flat and need to set up phone and internet access. The phone line had been disconnected. Can you advise me of the best package to get? I am loathed to pay BTs horrendous reconnection charge.. I say that Sky do a connection package for a one off payment for £39 and they £21 per month for…
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Virgin charges I didn't know about:
I didn't know the charges below existed, let alone were increasing. I thought you were only charged per minute. I have free calls after 6 and weekends. I am not sure if you are charged for using 1471 - 3 after 6 or not? Changes to the Call Connection Fee From 1st October the call connection fee will increase from 11.00p -…
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Primus and Plusnet - Good/Bad??
Hi all, am a newbie to the site as am in need of some advise on these 2 companies. i am currently with sky, for all 3 tv phone broadband, however I want to cancel my sky subscription so need to find a new phone/broadband provider. I can see both primus and Plusnet are cheap (or seem to be on the face of it) however after…
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Non urgent emergency services number 101 not counted as landline call, by BT
Hi I am not sure if this is the right place to post this. I have realised that the new number we are encouraged to use, 101, instead of 999, is not included in your free calls with BT, if you are have a package that includes free landline calls. :cool: Hopefully people don't need to use this number often, but I was…
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Phone line help
We had our post office home phone installed beginning of June, it worked perfectly alongside our O2 BB until about 3 weeks ago when we had really heavy rain Since then the phone has been really crackly and the BB has been very very intermittent (barely lasting 5 minutes online at a time) Ive rang O2 and did their line…
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Who is best and cheapest to get a phone with?
I've had phone and internet from Virgin but the bills were horrendous and I only used to ring my mum and dad once a day but there would be lots of calls made to their number on the same day on my bill. My internet was constantly going off and their customer service was terrible too. I really need a home telephone and the…
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Primus £1.50 'PAPERBILL Charge
I have just received a paper bill from Primus which includes a charge of £1.50 'PAPERBILL Charge' (I previously only had emailed bills, not paper, and I never asked for paper bills. :eek: Did anyone get warning of this charge? I don't think I ever did :(
