-
Broken seal vodafone shop
I went to collect a new PAYG phone from a Vodafone outlet today. The customer adviser came back with a box with a broken seal. I refused the phone and was pushed to take as it was " fine anyway". No explanation could be provided for why the seal was broken. I phoned the customer care line where a received the same answer:…
-
Vodafone web chat....recorded ??
Hi When I have a webchat with Vodafone, is that recorded on there systems and can I access a copy ? Vodafone messed up billing for new line...!!! Thanks
-
Opening downloads from Samsung Galaxy S6
Not sure if this should be on this page or techie. My downloads always default to open in Kindle, but just recently I get an error message saying 'permission denied. Kindle is unable to open this document'. Can I change my default settings? Have looked under tools and settings but can't work it out. Thanks for any help.
-
Amending contract?
Hi, I'm currently with EE and I am 1 year into my 2 year contract. My needs have changed now which means I no longer need as many texts/minutes/data. Can I amend this and "downgrade" my contract or will I have to stick it out? Thanks in advance
-
EE no cancellations in store
Hi I'm new to the forum and need some help and advice. My contract for my tablet recently finished and i decided to renew with EE after the offered me a deal in store. Since then though, i have found even better offers with another network. I phoned their customer services and they said i need to return to that store to…
-
MSE News: Mobile networks agree to scrap unlocking charges
All major mobile networks have dropped unlocking charges for pay monthly customers outside their minimum contract term...Read the full story: 'Mobile networks agree to scrap unlocking charges' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
-
Vodafone not paying back
My wife recently discovered and extra £10 a month has been debited on her phone bill each month. When enquiring to Vodafone, they discovered this had been occurring for the last 4 years! Basically billed for an additional phone number by mistake my wife has never actually used or been assigned a sim for. They admitted…
-
Tesco mobile help
I have a 24 month contract with Tesco mobile (8.50 p/m) I'm half way through the contract and have managed to not only smash the phone but also the SIM has been corrupted & of course I don't have the insurance, I'm guessing my only option is to get a cheap pay as you go until the end of the contract? Is there anything else…
-
What else can you you Vodafone PAYG credit for?
Hello everyone A nice simple question. I have a second phone for work, Vodafone PAYG, which I top up by £10 a month. As I only use data, I recently moved to Vodafone Freebie Data pack, which gives me just data and lets me keep my 10 quid credit. Can this credit be used for anything else? Phone upgrades, accessories?
-
Mobile storage for iphone
l understand there are now many storage apps for mobile phones, but could someone tell me which one is the best for a good free storage limit to download photos and videos onto. l have a iphone 5 and do have icloud but lve never got on with it, l dont understand how to use it , what l have in the icloud and how to get the…
-
Delaying the start of a contract
My EE contract ends 14/11 and I'm planning on moving across to 3 on a sim only 12 month deal. I have to give EE 30 days notice. If I sign up to 3 now can I delay the start of the contract until 14/11 or do I have to wait until I'm nearing the end of my contract ?
-
my ID mobile issues
I took out a sim only 12 month contract for my daughter. It was meant to be 1gb data but only 500mb has been added to the account. I didnt notice this til the bill was more than i expected in September. They replied straight away to my query and said i would be refunded and the allowances adjusted, yet here we are in…
-
02 lack of signal
I have no signal in my university accommodation flat so I can't make or receive calls, but my signal returns when I go outside. I have done everything they have suggested but still no signal. I have contacted them to ask for some money off my bill or a credit to be added to my account but they won't do anything 'for the…
-
Vodafone customer? Check your current usage
Especially if you are due to have a DD taken out soon! I woke up this morning to a text on my phone saying they had noticed high usage on my device so it had been suspended ,and to call 41150. I called it and was told by an automated message that there were £210 of out of bundle charges on my phone, and that I needed to…
-
Handsets with a radio
I'm looking for handsets on behalf of someone else which have a radio (FM or DAB). We are not sure which handsets offer radios as apparently Samsung now no longer do. Do Motorola? Also on which models? Does anyone have any hands on experience? Budget is around £300-£400 I took a glance through mobile comparison sites but…
-
A huge mobile bill from Vodafone , now debt collector
Dear Forum users , Please help me . Back in March 2015 i found out that my son's phone has been block due to a very high bill form Vodafone .£ 2323.78 for a data usage . We were not abroad and he was in school during the day . I have contacted Vodafone , have written the complained letter , but no good outcome . Last time…
-
Am I being unresonable? HTC or UPS have lost my phone
Following on from this thread https://forums.moneysavingexpert.com/discussion/5519275 I sent my phone for repair. My provider is Three and they told me to return the phone to HTC and that it would take five working days to be returned. After seven working days, I rang to chase my phone, and HTC said that Three were wrong,…
-
iPhone 7 Plus - Carphone Warehouse still have no stock?
So I know there's been a worldwide stock issue with the iPhone 7 Plus. But I pre-ordered a normal black, 128GB model from the Carphone Warehouse on the 9th September. I paid £350 upfront for a £40 a month contract to be connected with O2. The lady informed me that there was this delay and I should have it by October 7th.…
-
Best sub-£200 mobile
What is currently the best sim-free sub £200 mobile and why ? My Samsung Galaxy S4 had an accident this morning and needs replacing........
-
What is the 3 network coverage like generally?
Obviously it will vary but as I drive for a living it's pretty difficult to check coverage in every place I might have to go. I'm currently with EE but I'm not paying their prices for sim only when I can get better from 3... depending on coverage.
