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Complaint to Ombudsman re. Autorenewal = A Sharp Practice
I just sent this complaint and wondered if anyone else shares my fury about this sharp practice:- Dear Ombudsman, In short:- Last year I insured my car with Elephant.co.uk. This year their renewal premium was approximately 30% higher, and so did not renew with them. I used price comparison websites, and insured with…
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income protection for ex husband
Hi. 9 years ago a financial advisor advised me to have income protection for my ex husband to protect my maintenance payments in event of his incapacity. He advised me on the best policy and we went ahead. i recently phoned the insurers who said i was not entitled to any payouts as the policy was in his name (although i…
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Auto renewal - no valid credit card
I had an auto-renewal quote from Churchill home ins, but found a cheaper quote so haven't renewed. I have changed my credit card from the one they used last year and which appears in their "credit card check" box. I didn't ring their 0845 number to notify them, as I understood they didn't have a valid form of payment, and…
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Car insurance...I am in the deep! Help!!
I can't quite believe it, I bought my beloved new car yesterday and insured it. I had checked with my current insurer and they were going to charge me quite a lot to insure the new car so I compared online and bought another new policy instead, with the hope of cancelling my 1 month old existing policy on my old car and…
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INSURE THE BOX be careful
Used this company for my son as he had just passed his test and got his first car. This policy cost £3000 and was about £500 less than others. BUT it carries a limit of 6000 MILES ONLY. I stupidly thought 6000 miles would be plenty for a years motoring, WRONG my son used his 6000 miles in 7 months as he loved being on the…
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Any advice - delay in medical records for life insurance claim
Hello, Not sure if anyone can help or make useful suggestions about the following: My mum's partner sadly passed in May 2011, they have a life insurance policy with Friends life (Axa) to pay out and cover the mortgage in the event of death. I phoned a couple of days after his death to ask for my mum to be sent the claim…
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Car Insurance advice
Hi, im looking for some advice and hope someone has some knowledge of my situation. My partner and I bought a new car today and he thought that the garage did 7 day drive away insurance. When we turned up turns out they dont, so we went ahead and sorted out some different insurance whilst we were at the garage. We phoned…
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Cheaper car insurance?
Hi, I will have to renew in march, and it is not looking cheap. After some searching and phoning it is £760 fully comp for a 1.9TDI VAG. :( I'm 28, live in decent area in Bristol, single, no points or convictions, 2 yr NCB, 1 non-fault accident where I couldn't escape lunatic driver now paid by 3rd party and forgotten. I…
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Car parked illegally near corner but still my fault
Hi guys just over a week ago i had accident where i was coming out of a side road onto a main road however as you can see in the picture there is a car parked illegally close to the corner obstructing my view to the road. I know that you cannot park http://img694.imageshack.us/img694/9068/crashb.png opposite or within 10…
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Car Insurance renewal tripled due to ongoing (but non-fault) accident - Help Please
Hi I would be grateful if anyone has any advice or help. Due to a non-fault claim (the insurance company advised I claimed off my own policy), my premium has now nearly tripled! Back in December, somebody skidded in the ice into my parked car, causing approx £2k damage and drove off. Luckily a neighbour witnessed the…
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Stolen Phone and Wallet..help!
My fiance got a new contract last august..He left his phone in the locker when he was swimming, and when he returned his phone and wallet had been stolen. He has had to pay for a new sim with the new number(£12.50!) and has just been told that his claim for a replacement phone has been rejected. What is the point in him…
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Autorenewal, 14 day cooling of period and cancellation fee
Under the 14 day cooling off period what level of cancellation fee is it justifiable for an insurance company to charge? I always thought the 14 day period was supposed to allow no charge (beyond for any cover 'used') cancellation akin to the distance selling regulations for goods. I can't see how there can be much of an…
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HELP insurance for vw t4 caravelle
hi , i was wondering if someone out there could help me, we have just bought a y reg vw t4 caravelle with 8 seats, at the moment its at the garage but in the next few weeks we will need to get insurance is there any one who maybe already have a simalier vechicle could tell me which insurance company they use, before we…
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Home insurance advice please!
Hi, Any advice on the below would be extremely useful. I live in a shared house with 3 other twentysomethings in London, and a few weeks ago we were burgled. The thieves made off with three laptops, a camera and a back pack. One of the laptops and the camera and bag were mine. Personally I’m not insured, but one of the…
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First accident - Unsure what to do pls
Hi, I had an accident this morning. An 18-wheeler type lorry/truck was stationary at the 3rd exit of a round about. I was going straight on in the 2nd exit. Somehow I misjudged and went into it. The right side of my car (headlights, coolant area etc) is damaged. The edge of the thing on which they put goods is what ripped…
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Car insurance with a criminal conviction
Hi guys In June 2010 I was sentenced to two yrs imprisonment for money laundering. Upon my release 8 months later I bought a used car for approx £3500. Before purchase I did all the usual price comparison checks and quotes were running at approx £450-500 with my conviction declared. I bought the car (had it delivered to my…
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Holiday date change - insurance claim for admin fee? Medical reason.
Hi. I've got a bit of a situation I could do with some help with! I've got a booking to go on holiday in 3 weeks time, but now that date clashes with a medical appointment that I have that cannot be moved. We could travel a week earlier or a week or 2 later, but not on the date that we've booked. In the small print of the…
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Car accident this morning :(
Hi everyone, I'm just after some advice as I am unsure as to what to do. On my way to work this morning I have stopped at a roundabout and about 5 sec later a car drove into mine from behind. I have not stopped harshly, so I am sure that the car had time to stop, as I was breaking I could see the other car lights into my…
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No Win No Fee - What's the reality?
A couple of months ago my wife injured her leg. Nothing I would class a major, a cut and some bruising which clearly hurt but nothing worthy of time of work. This was as a result of a broken and exposed stopcock access point. This was on the "public highway". She contacted the local water authority who sent a claim form…
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Tesco - Compulsory Legal Cover - Car Insurance
Just had my renewal for car insurance from Tesco and tried to get them to price match a cheaper quote I received minus the legal cover. Tesco told me that I had to have the legal cover as it's compulsory! On every policy I have ever compared legal cover is shown as an extra, normally about £26, so can Tesco insist on…
