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Flight delay compensation

Archives for June 2015

Delayed flight with Qatar Airways - Am I entitled to compensation???
My wife and I travelled to Thailand for our honeymoon with Qatar Airways. The flight from Heathrow to Bangkok (via Doha) was event free and the transfer process was very well organised. On the return leg, however, we had less time to transfer. We raised the concerns with customer services and were assured there would not…
Can you Claim against the ground crew ??
I was delayed on a UK Flybe flight back in February , It meant i arrived in my destination 6 hours late . I wrote a few letters to Flybe , and after the letters being ignored , i finally got my claim looked at when i wrote a comment about it in the comment section to one of their deals that appeared on Facebook ! (funny…
Crazy American Airline Flight!
Can anyone help me as last week I was flying from LAX - Heathrow - Dublin but the plane was overbooked so they asked us to take the next flight out which was LA - Chicago - Dublin the next morning in exchange for a $1000 airline voucher. We agreed and arrived in Chicago without a hitch but the flight from there to Dublin…
Thomas Cook
I have used the wonderful resolver and I have received an offer in Thomas Cook vouchers which I have declined and requested cash/cheque option. I was wondering if they are able to load a Euro prepaid card with the 800 Euros to save rate conversion - is this an option? Thanks in advance for your help Brian
Radar Failure
My flight was delayed for 3 days when the radar went down at dublin airport - am i entitled to claim
Qatar Airways
I'd think twice about booking with Qatar Airways this summer. I am a British citizen living in Indonesia, who until recently was a regular customer and frequent flyer of Qatar Airlines. Earlier this year, I had to sadly travel back to the UK after my father passed away. I was due to travel from Indonesia to Manchester but…
Please remind me...
... not to go 2 weeks & 2 days without logging on again please! Unless you want to catch up with 3 pages of posts for me please! Seriously, perhaps a new thread with 'new stuff' could be started? Like recent judges decisions in 'test cases' or even 'highly persuasive' cases? Think I'm up to speed anyway. Looks like J2…
group of 10 delayed for 10 hours
hi, does the lead passenger need to claim compensation for everyone or do they claim individually, delayed for 10 hours ,Glasgow to Palma flying with Thomas Cook
help please Thomson dragging its heels
can anyone please help I have been battling Thomson for sometime and getting sick of poor replies. this is my recent one After investigating our internal flight reports, I can see that your flight was scheduled to arrive at 16.40 (Greenwich Mean Time) whereas the actual arrival time was 19.33 (Greenwich Mean Time). The…
La Compagnie Flight Cancelled
Hi I have just had my flight cancelled from London Luton to Newark with La Compagnie. My flight was not until Friday 7th August and they have offered to put me on a flight on either day of my original date. However due to very bad reports of La Compagnie and frequency of which they are cancelling flights I would prefer…
Blueway Ltd - Flight Refunds Delay ... useless
Just for information, I've had a case with Thomas Cook going on since July 2013, after the usual fobbing off from TC I searched online and used Blueway Ltd to claim compensation on my behalf. Cutting a very long story short, Blueway (via their solicitors, whom i've been corresponding directly with as Blueway seem to know…
exchange rate at settlement?
Quick question for those in the know. Been offered the 250EUR settlement from a flight last year. All good on that front. However, what's the guidance on the currency exchange? Is it as per when the flight was delayed or is it today's rate? I'm aware the difference will be minimal, but you know, money saving and all that!
Lost luggage - what to do following reporting?
Having arrived at Stansted from Istanbul about 11pm last night, it turns out my luggage wasn't on that flight. They think the Turkish side probably assumed I'd miss my connecting flight due to earlier delays, and so probably kept my luggage back to put it on the next plane on Friday morning. If that were the case, it would…
'Missed' Connection - Brussels
I've recently flown Manchester-Gothenburg, via Brussels. On the first leg of the flight (Manchester-Brussels) we boarded the plane at the correct time only then to be told they don't have clearance to start the engines for an hour (making the flight 40 minutes delayed). I subsequently 'missed' my connection and spent 9…
Which currency to claim in >
So, about to issue claim having heard nothing from Thomsons having sent LBA. My query is on the Claim Form do I claim €600 (long haul flight delayed by 9 hours) or the equivalent sterling exchange rate and do I claim interest in £ sterling ? Thx.
Easyjet refuse compensation
My son was due to depart from Charles de Gualle at 19.00 on 29th May. The departure board stated that due to a technical issue the flight would be delayed. A replacement plane finally took off at 12.13am and he arrived at Bristol over 5 hrs late. He has used the template on this site to claim but easyjet are now stating…
Emirates not paying for connecting flights
Has anyone tried to claim compensation from Emirates and succeeded where a connecting flight in Dubai has been missed? Our first flight left the UK two hours late, we missed our connection and arrived in Sri lanka 18 hours late. The CAA says we have a right to compensation in their view. Emirates says that connecting…
GermanWings Pilot Strike
Last year I was due to travel to Berlin from Birmingham with German Wings. Less than twenty-four hours before departure I was contacted by text-message to tell me that my flight was cancelled due to industrial action. Having eventually got through to their customer services I was told I could have a refund or book on the…
MSE v ECC advice
For my complaint (departed Greece > 3hrs late with German airline and arrived > 3 hrs late in Manchester) MSE advice http://www.moneysavingexpert.com/travel/flight-delays?_ga=1.57652650.1032295252.1433441086 seem at odds with what's on EEC website especially their complaints form on rhs of page at…
American airline cancellation
Hi All New to the forum. We recently had an AA flight from JFK to MAN cancelled. I'm presuming that we are not due compo due to being on a non EU airline, travelling from outside the EU? If not, would it be worth pursuing this with our travel insurance provider? Thanks

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Flight delay compensation

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