-
Previous electricity supplier keeps sending bills
Hi there, I switched my electricity supplier from British Gas to Powershop on 21st March. Soon after I got a bill from BG covering period till the end of March. I rang the BG helpline, they confirmed that according to national database the switch took place on 21st March, but as they hadn't received any correspondence from…
-
Competitive suppliers?
Ladies and Gents, ( https://thebigdeal.com/how-it-works gbenergysupply.co.uk don't think, they'll comeback to me with equal offer anymore) Have lapsed a bit, did see e-mail notification in May.... bbbut, only noticed new one today notifying of change of my tariff to way higher one and ended doing the usual...…
-
changing suppliers - who is supplying our gas?
At the beginning of the year we decided to switch over from NPower to Good Energy for both gas and electricity. There's been a lot of to-ing and fro-ing between the two suppliers and unfortunately, 5 or 6 months later, it's still not resolved. The new supplier is insisting our gas supply went over to them on 12th February…
-
npower exit fees
Regarding npower’s Terms and Conditions, I think it wholly unreasonable that in order to avoid exit fees I must cancel my tariff within 14 days of 01 April 2017 or within 7 days of receiving my Welcome Letter (dated 04 April 2017), whichever is later, when npower did not start supplying my fuel until 21 April 2017, the…
-
Switching nightmare with broken gas meter
I will bullet point our problem in the hope of help and advice My partner switched Gas and Electric supply on April 18th from BG to EDF Prior to switch we found the gas meter, situated outside property was not displaying any info in the LCD display. We then checked it's fitting date as 15th May 2015. We then checked the BG…
-
faulty wiring to meter who is responsible?
So I did some tests in my property by turning everything off, even the dip switches for the power feed to the property, left it for 6 hours and the meter registered 3 units used. I reported it to my electricity provider who said they will check the meter and fix it if found at fault, but they said if its not the meter…
-
Bought first ever house -Now what?
Me and my partner get our keys tomorrow for a 3 bed semi, not a massive house but not too small either. Only us 2 living there, both work full time, the gas and electric meters are both credit and not pay as you go. Never had to set up energy accounts before and comparison websites are asking us what tariffs we're already…
-
Paying Two Energy Companies for one Gas Supply
I switched my gas and electric accounts to EDF because British Gas said all they could offer were standard tariffs. My gas and electric account switched over to EDF on 21st April 2017 and when I phone EDF they say that both of my accounts are now with them although they said the National Database hasn't updated and is…
-
Scottish Power - transposed meter readings Economy 7
Hey everyone, I've been reading a lot of posts here fairly similar to mine, but none that's given a solution to my problem, so thought I'd post and hopefully get some advice from you all :) I am with Scottish Power for electric only, I live alone in a studio flat and work full time(away from home). I am on Economy 7, 2…
-
Eon Prepayment to SMART Credit Meter
Hi, I live in a top floor one bed apartment in a city centre which is fully electric ran. When I moved in a month ago the apartment had a prepayment meter (Which was a nightmare). Eon owned this and they changed it to a credit smart meter. It was changed on the 4th May and still has not updated on the exchange. Firstly how…
-
Standard Rate vs Unit rate
I have recently moved into a new home. It has gone from 3 person house hold to a 2 person house hold - therefore I can't accurately provide what my usage has been. I am looking at a fixed rate Tarrif and can't figure out which one would be best. ECONOMY ENERGY - (Direct debit of £50 per month) GAS: Day rate (24p) Unit…
