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SSE problems
I was with Atlantic Gas and Electricity, they are now not a stand alone company but have been conjoined with SSE. This year they supplied ( at my request) Smart meters for my gas & electricity. I now want to change supplier as I have had a lot of problems with them. They did mention that not all suppliers accept the new…
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electric boiler tank with immersion question
My home rins on electriciyy no gas. So I switch the boiler on at the wall and the red light comes on. Do I need to do anything else or is this keeping the water hot? There is an immersion switch I thought that needed to be on all the time but my bills have nearly doubled so I have turned this off! There is also a timed…
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Moving to a new flat
Apologies, if this has been covered before. I did try searching but didn't find a satisfactory thread. So I'm currently living with a friend who takes care of the bills. I'm about to move to a new rented flat with a couple of friends. I'm looking to handle the energy bills at the new place and so have been looking at…
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not only are scottish power useless to get through on phone can't read email properly
As a bit of back ground, I own a flat and both myself and my brother live there. We agreed he would have the electricity bill in his name. When i bought the flat scottish power were the provider so we took out an account with them. My brother is due to move out in a month or so, and as such i will need to get the electric…
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excessive electricity bills
I have lived in my property owned by Notting Hill Housing Trust since 2010 and have always had high electric bills, I only have a 1 bed flat but my bills are approx £200-300 per qtr but my neighbours pay £180 or less and have 2 bed. I've had a few electrical tests carried out but can't find what's causing the high bills…
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to switch suppliers or not
Hi, I would like some feedback on whether it is worth switching energy suppliers or not. I am currently with British Gas, dual fuel, fixed until March 2016. I pay a combined annual fee or around £400, paying quarterly when I receive my bill. I have done a price comparison and can supposedly save £100 by switching to…
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Help required please from n power rep**
Please if u work for npower let me know and I will post up my complaint, thanks.
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2 bed flat electric heating - advice on reducing bills
Hi all, I'm new to this forum so apologies if I've posted this in the wrong place. I'm about to buy my first flat, a large ground floor 2 bed which is split over 2 floors (870 sq ft). The problem is the flat is part of a large development and so has no gas. The heating is therefore fully electric. I'm aware that it is very…
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Daughter moving into Uni house early
Hello everyone, can I ask your advice please? My daughter is staying in her Uni town over the summer, and is able to move into her new shared Uni house on 1 July. The other 8 students aren't moving in until September, and none of them object to her being there over the summer. I have told her to read the electricity and…
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Energy bill un-charged
Hi, my gas/electricity provider has not charged me since i called them and asked to move from fixed monthly payment to the actual monthly charge. I have not received any correspondence or bill reminders for last few months. Am I liable for charges, etc or is it the responsibility of the energy company? Thanks in advance
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Gas & Electric - Cashback changing plans or suppliers?
my fixed rate plan is almost up with Scottish Power, so I have been shopping around. However, its a 2016 fixed plan with Scottish Power which is coming up nea the top of the list and I wondered if I changed plan via a cashback route, would I get it? Basically is the cashback valid if you change plans or only if you change…
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First Utility Nightmare - HELP!!!!
OK So here's my story: 1. Joined First Utility in Apr 2014 2. After repeated phone calls received my first Bill in Feb 2015. 3. Set up a fixed direct debit to chip away at it slowly. 4. payment didn't leave on specified date, phoned First Utility and re-arranged Direct Debit. 5. Payment didn't leave again, phoned up and…
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Tenants rights to switch from prepaid meter to credit meter?
Hi everyone, My first time posting on MSE but a long time reader! Hoping someone can help, I'm currently renting a flat through a local letting agents, which has a pay as you go meter system for the electricity and gas. When I signed the lease agreement I wasn't aware that it was PAYG meters, but probably my fault for not…
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leaving OVO problem
Hi all, has anyone encountered my problem. I've had my final bill and it shows I was in credit, OVO have refunded me, no problem. Was I wrong. This was all completed & finalised before my dd was meant to be collected at end of month. They are now sending me debt collection emails saying I owe £91. Emailed them with copy of…
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Receiving bills from Swalec after I've paid and left them
Hi, I was wondering if anyone has had a similar issue as to the one I'm having with Swalec. I recently left them, followed the cancellation procedure and paid to leave them. I have emails confirming that once I paid the final amount I would not owe anything else and the account would be closed. Months later and I'm still…
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Forced to have payment meter, what about wanting to switch?
Firstly, my finances are in absolute ruins. So much so, I am nearing completion of a debt relief order application with the help of step change. Today however I was broken into by british gas, who then changed my electricity only residence over to a meter. This scared the heck out of me as I am a nervous wreck in my own…
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British Gas
Hello, Hope everyone is good :j British Gas asked me to take a meter reading for the house and my payments have jumped up from £80 to £200, I cannot afford to pay this and since obviously after the winter we wont be using the gas as much as it seems to be the gas we have used a lot. Is there anyway around this? Any tips…
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Uswitch and NO FREE CASE OF WINE!
Back in JAN 2105 whilst looking to switch Energy Providers I took advantage of the link from MSE to a uSwitch page stating 'Switch with uSwitch and get a free case of wine'! So I did via the link and was confirmed by my new provider EON with their welcome pack dated 25 Jan2015. Now I know receiving the case of wine would…
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changing energy provider
Currently with isupplyenergy and I want to move to GBenergy. My fixed tariff runs out on 19th July, when can I start the move process? MOst companies want a 30 day notice period and was wondering if I can use that before 19th July? I don't want to be paying out money to change supplier in fines, but want to ensure I am not…
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Is eon allowed to do this
Hi i am with Eon v9 e7 tariff, it runs out october 24, so i signed up for the big collective switch and they emailed saying Eon was the cheapest. The new tariff is slightly more expensive about £40 a year but that because Eon put the wrong prices on the v9, now i phoned Eon yesterday and they says they will not be putting…
