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Very Happy with Scottish Power
Lost me electricity meter key yesterday AFTER I had bought credit, and only found I had lost it when I got home from work and it was past the time when the call centre closed. Had a bit of a worried night last night as its Bank Holiday weekend and I wasnt sure they could send me a replacement key before the electricity ran…
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Student House: Housemate insisting there is a problem with our meter.
Hi :) I live in a student house and since the very start, our electric bills have been VERY high. For the summer, from July 1st - September 1st it was a total of £180 with only two people living in the property. From September to December it then rose to £410 (5-6 people now living here but many going home for weekends…
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City council energy ?
Got an e mail from my employer (city council) which says i can sign up for a fuel saving thingy. Does anyone know anything about it? I think its called big sheffield switch.
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Power 2 Connect/ Power to Connect
This is probably in the wrong forum so please boot me elsewhere if so. I have recently moved house and have a redirection service on my mail. The house remains empty and as far as I am aware I am getting all my mail. My old neighbour has been in touch today and said she was approached by a shifty looking guy with an ID tag…
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Repossessed house- turning utilities on?
Hi there, just a quick question if anyone has any experience on it- we've bought a repossession property and get the keys on Thursday.:j We have arranged for a friend of a friend who is a gas technician(?) and qualified with electrics to turn everything on. I know then that I'll need to contact the council and utilities…
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Without heat for 6 days/Swalec
Hi folks Both myself and my autistic son have chronic illnesses, mine is Chronic Kidney Disease, we both also suffer Asthma and I also have other conditions. We had problems with our heating and required a new fan and valve. When my husband made contact with Swalec (shield) who we pay £16.90 a month with (it's the highest…
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Switching npower tariff with £550 debt - or change suppliers?
We've been low gas & electric users historically but just received our 6 monthly bill from np and was :eek: Stupidly I didn't check the last one which was based on estimates which were both too low so we now have a £550 debt after dd's of £58 pm it's now going to £175, mainly due to the electric. Our average usage has gone…
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Boiler problem
Hi, I've got another problem with my Ariston 23 MFFI Combi boiler. I know you'll say that it's no surprise but I'm coming here in the hope that you'll help me. Waking up this morning with no heating or hot water was grim. So anyway, I initially had a pressure problem which was diagnosed as a faulty PRV. This was replaced…
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Messy, expensive switching
Late last year I used a comparison website to find out if it would be worth changing utility companies for my gas & electricity. I swapped from British Gas to npower (which seemed to take forever) and eventually (after 2 months) was with npower. Predictably, British Gas contacted me stating they could give me an even…
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My house is cold!! :o((
Hi Folks, Can anyone help me? I recently moved into a newly built house and I'm still getting to grips with the gas central heating system. I've set the thermostat to 20 degrees which heats the hall and living room nicely. However the bedrooms are freezing! They barely get above 16, even with the heating on all day. The…
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gas company without standing charge
weve been on npower for 10 or so years, we were on a no standing charge tariff but we received a letter today saying from 1st may we will be charged 45p daily standing charge heres the thing though we dont use any gas so as you can imagine we are miffed at having to pay for something we dont use what can we do?
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Gas usage?
Hi, I wasn't sure if this was the right place to post or not but I have recently been tracking our meter readings daily and have discovered we use 10 units of gas a day most days. We have a detached Victorian house so no opportunity for cavity wall insulation but have double glazing etc and the boiler is only about 3 years…
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HELP! BG want to disconnect me!!
Hello Firstly my apologies this will be long winded. I'm at the end of my tether with BG. I was on a pay as you go meter for 6 years and finally got them to put a normal meter back on of January last year due to me being disabled now and not being able to get down the side of the house to put the gas card in etc. Anyway…
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EON Transfer Central Heating Care
Received letter from EON today saying they are transferring my Central Heating Care contract to a firm called Home Energy Services Ltd from 5 April. Am somewhat concerned by absence of explanation and lack of notice! Does anyone know anything more about this? Who is Home Energy Services Ltd ? Does this change mean that I…
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Çould my electricity meter be faulty?
Hi there, I'm looking for some advice please? Last year, after two years in our current property, our electricity usage jumped considerably and npower told us we were £400 in arrears on our account. We'd just had a baby and I was at home all day so the increase seemed understandable- we adjusted our payments to pay back…
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When will E-on want money?
Hello I posted not long back after advise after I realised I was using more gas and electricity then my direct debit covered. I am currently -£212 on my gas and electric, and my direct debit is only £80 per month. I am using on average £160 gas and electricity per month. I followed the advise given, however I have tested…
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Solar panels damage guttering
We had ASG solar panels fitted on Jan 5 2011. Absolutely no problems with only light snow flurries over the last 2years. The latest fall of snow at around 6 inches did not sit on the tiled roof but slid off onto the guttering and dragged the upvc cladding and guttering away from the roof anchoring points. The last heavy…
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Help. Gas Meter Won't Top-up. Utilita Poor Customer Service.
Hello. I have a massive problem with my Prepayment Gas Meter from Utilita. As some readers may not be familiar with Utilita Meters, I'll explain how they work before I go into detail about my problem. These meters works differently than other suppliers meters, as they're smart keypad meters. I have both Gas and Electricity…
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How to bypass the middlemen
I don't know about you but I am fed up dealing with electric/gas utility companies. Some of you are lucky that you are able to install a solar panel or use wood stove. But I live on the 1st floor flat with no garden, no chimney so there is no chance of me to install such thing. You have the option to choose which utility…
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Elec vs Gas Central Heating Help
Currently have an Ideal - Istor Boiler used for both heating and hot water which is around 8 years old now after moving into a brand new 2 bedroom apartment. Parts keep breaking, need replacing, leaking etc etc etc so constant maintenance costs involved. Last part was motor replaced and leaking joint on a pipe two weeks…
