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Final bill from Scottish Power following price increase
I switched away from Scottish Power, sending them a letter in December stating that I rejected the price increase and quoted section 9.8 of their conditions. I received my final bill today and they've charged the increased rate from 25th November. The difference is only about £4, but out of a matter of principle that they…
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Converting 1 house to 2 Gas supply
I'm looking to divide a house into 2. Currently there is one gas and electric supply to the cellar. Will I have to have another gas & elec supply run in for the "second" property, if so does anyone know roughly what the bill will be or can secondary meters be used. Thanks
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Npower very high bill!!!
Im wondering if anybody can give me some advice. I have just received an extremly high electric bill from NPOWER. I live in a 2 bed apartment, and i work full time. The bill i have received from June to Jan is £1590. They said that the first reading they received from EON when i first moved in was estimated?!! They have…
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Switching to NPower?
I did some comparisons this morning with regards to best energy supplier and both sites that I used came up with NPower as the best deal for my circs. I live in a 2 bed flat (pvt rented) with no gas, only electricity for power. My current supplier Eon take £87 a month from my account. And they've just informed me that they…
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Great 'Energy pre-payment meter issues' Hunt
Great 'Pre-payment energy meters - your issues' Hunt My (Martin) New Year's resolution is to work harder on finding solutions for those with prepayment meters to save. To help me, as part of my research, I'd love to know what issues you've faced and any solutions you've found. eg, faulty meters, difficulty in switching to…
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Mis-handling of my energy accounts
Hello I am new here. Sufice to say for now, because I do not want to type a ten page essay at the moment I have a major issue with Southern Electric over their mismanagement of my electricity bill. Part of an arguement I need to resolve requires me to find out historic energy unit prices from June 2009 up until the present…
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Immersion not wired into cheap rate
Hi, I moved into a house with storage heaters this summer. I was a bit apprehensive about the cost but they have actually worked out not too bad - much cheaper than the dreaded LPG in my last house - but that's another story. I have 2 meters and am on the Scottish Hydro Heating Control tariff - cheap rate for storage…
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Would they have bothered if I hadn't?
It's a rhetorical question; just thought I'd share my Scottish Power departure story with you. I've been a reasonably happy customer for over a decade, but they blotted their copy book by transferring me onto their standard tariff without letting on. Even though they were (by a few pence) still my cheapest option when I…
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massive npower refund
After asking npower "Am I due a refund and if so where is it ?" I received £1091, yes that is correct, this morning. Any idea why it is so much?
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Gas fire cheaper than central heating?
Sorry if this in the wrong place or has been asked before... I work at home in a room with a separate central heating thermostat so that's fine for most of the day. However I eat my lunch in the other bit where the CH is on very low during the day when there's no-one there and it feels absolutely freezing while I'm sitting…
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large increases in Gas Bills Every month
Hi there, first time leaving a query, hop eI do it right. I take a meter reading every month and then get a Direct Debit for the bill amount from British Gas. Each month its increasing by about £20 and is now £70.91. I live in a small rented 1 bedroom flat with 3 radiators which hardly put out any heat, and I have to wear…
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Ask the big energy players your questions
Next week MSE will be going to an energy awareness conference and they'll be an opportunity to put some questions to the big energy players. So we thought we'd ask you what you'd like to most ask. There will be representatives from Consumer Focus, Ofgem, British Gas, EDF and the Energy Ombudsman. This is about broad…
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My Gas and Electricity Consumption - What do you think?
BG is my supplier for Duel Fuel and here is break down of my quarterly G+E charges: Gas 20 Nov 2008 Gas Charges 207.25 17 Feb 2009 Gas Charges 419.65 16 May 2009 Gas Charges 226.08 22 Aug 2009 Gas Charges 88.41 17 Nov 2009 Gas Charges 112.22 18 Feb 2010 Gas Charges 267.23 22 May 2010 Gas Charges 192.12 17 Aug 2010 Gas…
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Switching from NPower,Watch your Bank Acc.
My switch from NPower to EDF went live on 13th Dec. Got final bill from NPower, £33.15 in credit to go into my Bank on 19th Jan. On 5th Jan. they took £68 from my B.Acc (i didn't cancel DD so they could pay in money owed) I emailed them asking that the money be returned immediately. Got the standard automated reply and…
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comparison sites
on looking at comparison sites for looking at gas or electric prices it is worth finding out what you present suplier,s charges are unit price before and after useing certin amounts,standing charges if any. After using the three of the top comparison sites I noticed they where giving incorect information, showing…
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Can you help extortionate gas bill - £598!!
I walked into my house last week and could smell gas quite badly, I called the emergency number and an engineer came out and said that my gas hob was leaking and probably had been leaking very slowly intermittently for a long time (I only moved in here 15 months ago and he thought it might have leaking since then.) Funnily…
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Why is my gas useage so high?
Dear all. For the past 7 years I have been keeping a record of the amount of gas units that I use my in 3 bed home. I have Gas CH and hot water. This year, I have been ( in my view) really frugal with gas, as I now have a wood stove for virtually all the heating, plus there are now only 2 adults living here, not 3, so less…
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FAO: EON COmpany Representative
Hi, Without naming on a public forum, I was told something today by an EON credit representative regarding an outstanding dispute which after googling sent me to the link where Helena the EON rep says different on this forum. Looking at my bill it is also clear that again he gave the wrong information. I logged my…
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SP Online Energy Saver 12 DF tariff
I've been with Scottish Power since their fixed price deal in 2008, but when I checked on USwitch yesterday I found they have an even cheaper tariff called Online Energy Saver 12 Dual Fuel, which has a very cheap gas price. I tried to switch to the new tariff, but the SP website kept giving me the much higher Discounted…
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Scottish Power Cancellation Fees
:sad: After having a door to door visit from a Scottish Power salesman back in May 2009 I moved my gas and electricity supply over to them. Due to the price hikes I decided to change to another supplier after being with Scottish Power for 19 months. When I received my final bill I had a cancellation fee of £50 to pay, at…
