-
swapping from e7 to standard meter
is it possible to swap from a economy 7 to a standard meter. as much as i try to use off peak power i just don't seem to be using it to the full extent and going by u-switch and my last 12 months use from my bills I'd save more by being on a single tariff but i don't know if i can swap the meter and maybe provider at the…
-
Gas Meter Readings
I am currently in dispute with Scottish Hydro over my Gas Bill. They had misrecorded the sort of Gas meter I have and have now recalculated all my bills for the past three years and want me to pay the extra. My position is that since they haven't read the meter in three years it's their fault and I don't think I should…
-
Economy 7
At what point is it not worth having economy 7? I have calculated that my nighttime use is less than 20% of my total usage.
-
I phoned up to ask what the figures were this year with NPower as I have a woodburner
I have just got the pink recycling bag back in and it indeed shows that should I want to change from NPower, I will incur a redemption fee. No one told me. I shall be really voicing off about this on Monday morning. I am absolutely furious. Myself and hubs were going through the bills earlier and we cannot understand why…
-
I phoned up to ask what the figures were this year with NPower as I have a woodburner
I got a very arrogant man who said he was going to save me money but never gave me any figures. He also changed my tarriff - to save me money. I didn't question this. Should I have. I am thinking that I need to run out to the pink recycling bags and get this stuff out. If I don't sign, am I liable?
-
N power credit problems
Im on prepayment metres, i do top up allot during winter to keep me going, i had a statement the other day saying my gas account was in credit for £50, i rang up and with no bother at all he said he'd send a cheque..I also mentioned my electric was in credit in November and i gave a reading but they never got back to me,…
-
Industrial action to the national grid
Unite union is serving immediate notice on the national grid of industrial action. Think overtime ban and work to rule. So get ready for powercuts ;)
-
Capped rate even though I didn't ask for it!
I signed up with E-on for a dual fuel capped rate gas/electricity service a few years ago (I can find the date but don’t have it to hand). The capped rate ended in March 2010. E-on automatically put me back on another capped rate agreement until May 2012. Up until now I have received the bills and paid them by quarterly…
-
British Gas broke my water inlet pipe
Ok, so our boiler broke, we have British Gas home care (NOT my idea, I hate British Gas, and now so does my partner). So we called them out, took a day off work and they didn't turn up. They came the next day (today) and have, or so they say, fixed the leaking boiler. The problem is that to do that they had to turn off the…
-
Bill from Scottish Power for Metre Repair
Hi Guys, A bill came out of the blue from Scottish Power (SP) this morning. On the 5th January I had a visit from two guys from SP and they said they come to check the metre. Nothing else and I let them get on with it and 5 minutes later they knocked on the door and said they were finished and off they went. Today I…
-
Eon Direct Debit Review question
When does Eon review the monthly DD payments? Is it annually and is it around the same of the year or does this depend on when you signed up? The reason I ask is that I joined Eon end of Sept and I'm just about to get my first bill which is estimated to put me well over £100 in debit as I've not had the spring/summer…
-
7801KWH in 25days = 243.00 for gas ??
I have recently moved and I am usiin a pp meter with Npower. Based on actual readings we have used £243.00 in gas and standing charges consumption or 242 units in the last 25days since the meter was reset, that works out around £10.00 a day surely this is wrong as we don't live in a mansion, any advice would be grateful ty…
-
N Power confusing pricing
Signed up with NPower in Oct, it took ages for them to confirm the rates I'd be on and when they finally arrived I find the higher rate first units vary by month so in the winter months when we use the most gas the higer rate first units are more, for example; in July I am charged the higher rate on the first 46 units but…
-
Agreed payment
Hello I'm new to the site and wonder if anyone could help with the following problem. Back on the 20th December i had to pay an outstanding amount on my gas bill (£134) so i tried ringing but due to the snow no one was there just an automated message. So i emailed them stating i would pay half at the end Dec (which i did)…
-
Pre Payment metre taking out
Hi I'm with scottish gas and have a pre payment metre,i've phoned scottish gas to get the metre taking out and give me a card so i can pay everyweek at the post office and the've tod me i have to pay £300 before they take it out & you get the £300 back after the first year.i don't mind paying something but not £300 does…
-
With NPower...Going to switch in March
Hi all, As you all know, Npower have increased their tariffs by 5%. I'm on a 12 month contract at the moment, which expires in March. If I switched before March, I would have to pay a £40 cancellation fee. I would also lose my £100 dual-fuel refund, which I get at the end of March. Due to the above, I will switch my fuel…
-
an out of the blue bill - can you please help
Hi, I used to rent a top floor, two bed roomed flat from august 07 - July 09 which was powered by only electricity... I thought the rent included my monthly electricity costs so I thought nothing of it. The next thing I know, the week before Christmas 2010 I received a letter from a Debt Collection Agency saying I owed…
-
swindling gas suppliers ... what should it cost them? [Merged]
To cut a long story short i have just been reembursed for five and a half years of incorrect billing from my gas suppliers. In sept 2005 my then new supplier took my meter reading from a national register instead of the last supplier who by the way had been billing correctly. I had been on a 5 digit meter but this new…
-
Energy monitor Configuration
hi all i have a npowr energy monitor for my home. it says in the instructions how to set it up for standard and economy 7 settings however the price per unit only goes up in whole pence which isnt too bad, but my electri is 13.98p for first 728kwh 9.49 for any after.... how do i set up my energy monitor so it shows a true…
-
Eon heatwise Large 1st Bill
Hi Everyone I am afraid I have a complicated problem so I will start from the beginning. I moved into a flat 8 months ago and we had a crossed meter problem on a stopped meter which I finally had fixed on the 9th December where they put in a new Economy 10 meter. So I have no data to check back on. After a month I supplied…
