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Complaint about provider not producing bill
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scottish gas/british gas
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Help For My Gran?
I've finally (after many years of trying to persuade her to change supplier) talked nan into letting me look at her gas/electric bills. I'm shocked frankly. The amount she is paying (£119 per month) seems far too high for her situation. This is more than I was paying for three of us at home. She is an 82YO pensioner in a…
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is my housemate pushing the leccy bill up?
Guys, I hope someone on here can tell me this, he always leaves his PC on, 24/7, sometimes in standby, sometimes not, and he is insistant that it uses next to no electricity and to turn it on and off actually uses more! Is he right? Personally I cant see it, and he says he cant turn it off at night as it downloads updates…
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British Gas threaten disconnection-help
I have electricity only from BG- I don't have any gas. On Jan 31 I had a new meter fitted. It was not at my request. I assume it was just due for replacement. I telephoned to give the readings from the old meter and the new meter number. I was told I had to wait a month for the same details to come from the installer. In…
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Who will get charged for this?
I tried to switch my electricity to N Power from EDF Energy. Due to a problem with the main database N Power took over the meter of a different house on my estate so I basically had an electricity account with EDF (for my meter) and another with N Power (for someone elses meter). N Power refused to accept anything was…
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British Gas Reductions
Just had my quarterly gas bill, having worked out the price per unit of gas used, I find that I am paying more than last year, despite a 19.6% reduction. Are there any mathematicians out there?, as my maths are not too good. Last gas bill 6th December 2006 to 9th March 2007 was: - Units used 304, total charges = £120.02…
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Boiler Problem - Help needed from a CORGI guy
There is a thread going on 'Housing & Renting Board' here The problem is summarised as below: I moved in to property in Winter. No person from Letting Agent came to show me how to operate the boiler and no instruction manuals provided. I just asked my previous tenant about it (my fault) and came to know that he was using a…
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Powergen online
Can anyone access their account? as I have been trying all weekend without any luck and cant get an answer on the telephone and if I try to email via the site I get service not available
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Southern electric - horrendous bill!
We have a combined account gas and electric with southern electric. We pay a fixed amount each month and have done so for 4 years. Our gas is always more or less even, but our electric has continuously gone up and up each winter to the point that we are now £350 in the red and looking at payments of £111 each month. We…
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The Utility warehouse? How cheap are they?
My Mother has had a guy call round at hers and has convinced her that The Utility warehouse is the cheapest there is for gas & electricity. How true is this? as they don't seem to come up on comparison websites. I had never heard of them. I am looking to change suppliers but am a bit dubious and a bit clueless if I am…
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Scottish Power/Iberola
I had some Scottish Power shares which I got some money for through a Capital Reorganisation in spring of 2006. Then in 2007 Iberola bought them and you either got Iberola shares or money. What I don't know is do I still have any shares in Scottish Power and if so how do I find out how many???
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BG Click Energy 2 & 3 - whats the difference.
When I put the details in on Energyhelpline it was telling me that I'd be approx £80 better off on Click Energy 3 (Currently on Click Energy 2) ... I thought there wasn't any difference but I'm not so sure now. Am I better off (in reality ignoring comparison sites) switching to Click Energy 3, if so, then How long would…
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Am Scared
hi i am in arreers with my gas bill and i recived a letter saying they was getting a warrent and comin to my house i telephoned in a panick saying i no longer live here but the date was today an am sat in now with my newborn baby waiting am so scared jus woundering if this has happened to n e 1 else??? will they come if i…
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help need advice quick
hi i am in arreers with my gas bill and i recived a letter saying they was getting a warrent and comin to my house i telephoned in a panick saying i no longer live here but the date was today an am sat in now with my newborn baby waiting am so scared jus woundering if this has happened to n e 1 else??? will they come if i…
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Help with my electric bill please
Im hoping that some of you kind members may be bale to help me. My recent elec bill states that since 13th April to 2 June we have used 608 day units and 127 econonmy 7 units. I simply cannot believe that we are using this much. I live with my hubby and 2 year old. Mon-Fri the house between 9-5 isnt occupied. We have a…
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BG rep cold-calling - what to do?
Two days ago a British Gas rep knocked on the door. He said that their records (correctly) showed that we used to be dual-fuel customers with them and they wanted to get us back with them. He said that they (as in specifically BG) now have a new pipeline opened and as such they don't have to rely on the supply from Russia…
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Scottish power still taking money after cancelled D/D
I have recently changed suppliers and cancelled my direct debit to Scottish power so I could check my final bill was correct and pay by cheque. However I noticed they were still taking money of differing amounts from my account. I was told by my bank that they were allowed to do this because I had authorised the D/D in the…
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Powergen
Powergen kindly reviewed my Gas and Electric today and informed me i've been paying far too low and I now have to pay £221 a month. My pervious direct debit was £25, (on their advice). Anyway I'm stunned and not in the best mood at the moment. I was informed that if i don't make the repayment they will put me on a meter. I…
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which option will save me most money?
Hi first time I have posted a thread so hope I'm in the right place etc! Have really been trying to get my utility bills down but not sure whether it makes more sense to put the Rayburn (gas) on for an hour or two in the morn which also means heating the whole house (or can I just turn off all radiators individually?) or…
