We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Who will get charged for this?
I tried to switch my electricity to N Power from EDF Energy.
Due to a problem with the main database N Power took over the meter of a different house on my estate so I basically had an electricity account with EDF (for my meter) and another with N Power (for someone elses meter).
N Power refused to accept anything was wrong for a month (even though the meter serial number they had on the account was different to my actual meter) and then said they would cancel the account and send the meter back to EDF.
Who will get charged for the electricity used on the meter in the month it was incorrectly transferred to me?
Due to a problem with the main database N Power took over the meter of a different house on my estate so I basically had an electricity account with EDF (for my meter) and another with N Power (for someone elses meter).
N Power refused to accept anything was wrong for a month (even though the meter serial number they had on the account was different to my actual meter) and then said they would cancel the account and send the meter back to EDF.
Who will get charged for the electricity used on the meter in the month it was incorrectly transferred to me?
Cashback earned
Quidco : £858
Pigsback : £20 and a Beatles CD.
Quidco : £858
Pigsback : £20 and a Beatles CD.
0
Comments
-
Whoever was paying for the electricity before the meter was transferred to you.
The supply should be going back as an erroneous transfer, which means nPower will not bill for the supply. Edf will reopen the old accounts.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.4K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.3K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards