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I did something stupid but on reflection I think someone was trying to scam me
These events happened a few weeks before Christmas but I am posting as a cautionary tale and to see if what happened is a common thing. I was contacted via ebay by a woman in Northern Ireland who wanted to buy several of my listed items and get them shipped immediately so they came for Christmas. I told her to go ahead and…
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Royal Mail postage prices going up tomorrow but can't find anything on their website
There is usually a handy pdf file but can't find anything except this bbc news article, anyone got a link? Thanks https://www.bbc.co.uk/news/business-55150052
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Ebay - buying from Europe now..
There are a few items/sellers in Europe that I regularly buy items from. They are not using the global shipping system, mainly either DHL or UPS If I buy something now how do I work out in advance what the import duty / charges will be? Is there any allowance for no charges for goods below a certain value?
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Banned from ebay - no reason
My Son has sold a couple of unwanted items of clothing on ebay and has 100% positive feedback. He's now received an email saying his account is suspended. Online chat with an op revealed nothing, other than his account is closed and he can do nothing about it. Is that him barred for life from selling on ebay? It seems…
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PayPal transaction fees
Hi I have a merchant ¿ PayPal account and want to receive £4000 for an (non eBay) item and so need to account for fees in the final bill. PayPal have given me slightly different information to what I can see online, so can someone clarify so I receive 4k net please? I'm in UK, they are USA. 2.9% basic fee, £80 Fixed…
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eBay buyer claim the item is defective and return damaged
Hi,I sold my laptop a few weeks ago and buyer claim it's defective and the battery is not detected after 20 days of use. I asked for photo and video, and it shows it has the issue described. I've listed the item as no return, but according to eBay policy, I'll have to accept the return if it's defective even I listed as no…
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purchased widget seller claims wrong email paypal
hi, purchased a widget via buy it now payment seller emails me to say the wrong paypal email was used and asks me to cancel the pending payment in my paypal so i can pay again i have done this but as its quite a new seller how can i pay them safely through ebay? thanks
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Click+Collect Item / PUDO Return
A buyer bought a very cheap item and asked for a click and collect delivery to an Argos store. I sent. A return case has been opened and it says “PUDO return”. I read online this means the buyer didn’t collect so Argos are returning the item. Is that correct? If that is the case, the bit I don’t understand is the buyer has…
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How do I protect from scammer?
I do the Royal Mail surveys where they pay in stamps, of which I now have a huge surplus so I put them on FB marketplace. Buyer has offered £100 but wants to pay by PayPal. Which I understand as in his case I’d do the same. But as I’ve not paid for the stamps and have no receipts, if they go awol (or he claims they go…
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Purchased item on Ebay. Next day seller says it is broken. But relisted twice the price.
Hi, I purchased an everyday item from an Ebay business seller and next evening, very late received an email apologising that the item is broken and inviting me to reply stating if I would like a refund, or to purchase anything I liked from their store at the same price. It was a cut and paste email, and although the seller…
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fed up with daft policies on ebay
I listed a trench art item on ebay and it sold immediately and I was going to courier it off today. However, I got a warning that my item violates the weapons and firearms policy and has therefore been removed, and should I list anything again that violates the policy I risk losing my account. I was going to send it anyway…
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Ebay query, not sure if I am eligible for a refund?
I bought a jumper for my daughter from ebay. It wasn't 'cheap' (well not cheap to me) at £16. The photos looked lovely quality, like a slouchy cotton cable knit. The feedback shown on the listing was all positive for the product, so I ordered it. When it arrived, it was basically a very cheap 'interpretation' (in the…
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Amazon returns policy opened underwear
So got some boxer briefs in a 3 pack for Xmas, tried first pair on and was too small. What's Amazon's policy on returning these items?
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AnotherINR
A case was opened as the buyer didn’t receive his item. I sent the buyer a picture of the posting certificate and also a replacement item. Today I get an email from eBay to say they have refunded him......unfair or what!!!! I have appealed
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INR
Case opened 9:36 this morning, INR for an item that was ordered 31/10/2020, delivered on 05/11/2020. When I click the tracking number that I uploaded to the order, it says "in transit" and "due to be delivered 5th November 2020", so I guess that is why this buyer has decided to chance it, being as the Ebay tracking has not…
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Ebay delivery dates
For the first time I used the ebay holiday settings to resume sales from Sunday 3 January. However, the estimated delivery dates are "on or before 7 January" I have my postal settings on 3 days, and this seems too soon. If I take the 3 days to post then it gives 1 day for delivery.
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Don't understand Res' Centre (Buyer won't pay, I want listing fees back, I want to relist but can't)
Hi all I am guessing this is not a biggie to some folk and I assume the answer may come easy to some but I'd be grateful to you for your advice. Firstly please allow me to point out something (sort of) connected with this post but not the main topic of it... I recently sold a projector on Ebay and a guy won it and paid…
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Am I allowed to send seller my email address?
Hi, I recently purchased an item from a seller. Received item fine, however the seller accidentally sent me two other parcels that should have gone to other buyers. I've told the seller I can post on if they send me the correct postage labels PDFs - but I am not sure whether I am allowed to send the seller my email address…
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Best way to send a heavy ( 15KG) Par el from Manchester to Luton?
Hi all I am starting to sell more and more items on eBay. I just sold 7 items for a total of £200 on eBay to a guy I’ve never even spoke to. To be fair he has agreed to pay the carriage and I just want to make sure the goods get there insured. Over the last few days I’ve read a million articles about scams regarding PS5 &…
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Ebay Delivery Costs
Be careful when relisting items. Check the delivery cost as I am relisting now and it is putting a charge for Royal Mail 2nd class small parcel as £28.55 instead of £3.10. Just check on your relisted items.
