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Ebay seller won't reply
In April 2016 I purchased a new phone off an established seller. In the last month the phone has had a problem, I have tried to contact seller with no response, now It appears I can't contact him through Ebay, I think he has blocked me. Due to the time period, Ebay have said my only course is through Trading Standards. Any…
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Seller telling porkie pies.
Hello peeps, I purchased a dreamepad pillow for £90 from eBay but when it arrived I realised it was too big for my son so I returned it and purchased a smaller one from somewhere else on eBay. The seller asked why I didn't get the smaller one from him but I didn't realise he sold the smaller ones, anyway, the pillow was in…
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e Cheque
I sold an item on EBay and buyer has said she's paying by E cheque. I can't see anything on my PayPal account sayings there's an E cheque pending. Should there be something and if so, where?
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eBay - returning iPhone - not as described
Good afternoon. I bought an iPhone from a private seller on eBay. It was described as "network unlocked". When it arrived it was locked (to an unknown, to me, network). I contacted ed the seller, who was selling on behalf of his child, and admitted that he was naive in these matters. He offered for me to return the phone…
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Aramex
I sold an item on ebay and the confirmed address was Aramex, Slough which I later found out was a forwarding company. My listings clearly state I only post to the UK so was a little annoyed to incur more Paypal fees due to the transaction having to be converted to GBP. I cannot see any way to prevent buyers using Aramex or…
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Seller query - how best to respond?
I listed a non working printer for sale and stated that the purchaser collected it due to size & weight (it is a printer capable of printing A1 prints). Anyway it sold to an overseas buyer and in fairness he arranged a courier. He's received it today and sent me an email saying that the bad news was that there was no…
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Relisting and no returns policy.
Looking to buy a fairly heavy but potentially delicate item from eBay. Seller says no returns accepted but what happens if it comes broken? Will I get lumbered with return postage costs? Seller says it's £12.50 to send item to me. Got into an item at £250. Bid up to £300 but lost out as winning bid was £335. Not too fussed…
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Sending long parcel
Selling a fishing rod on Ebay with the proper tube will be 200 cms long. Can anybody recommend a courier at reasonable cost. Many thanks Robin
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Another rubbish seller.. and an echeque..
Having a run of bad luck when buying on ebay lately.. I buy a lot from China and a few sellers have sent me the wrong items and items have not turned up etc. But how do you complain when you have bought the same item from several sellers? Which one sent the wrong item? Bought something for £200 from a UK seller and it…
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Welcome to 2000 Royal Mail
Couriers have been offering this for years and at last Royal Mail have caught up. Delivery Confirmation is now live for Royal Mail 1st Class & 2nd Class Small & Medium parcels Dear At Royal Mail we’ve made big changes across our network to offer Delivery Confirmation on Royal Mail 1st Class & 2nd Class. Delivery…
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Why do ebay sellers list stuff for lower than the postage cost?
I was just looking for some SIM card adapters so I can use a nanoSIM in a microSIM phone. There are loads on ebay selling for 1p each with free postage. There are sellers who have sold loads of these at the same price and continue to list them. So why would a seller consistenly list and sell items that are going to make a…
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reject the offer
A buyer made an offer of my ByItNow item via Cash on collection on eBay. As we agree, he would collect the item at my home a week later. Now I change my mind to sell this item and would like to sell it a month later. Do I have right to turn down this offer? If I do, will I get negative feedback the buyer.
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Blocking scam buyers on Amazon Marketplace?
Sold a 99p DVD on 31st Dec, got an email yesterday via Amazon marketplace claiming it "won't play". Send a refund with sarcastic note to avoid the hassle, but I can't see an option to block buyer like you can on Ebay?
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what feedback to leave
had a unreasonable seller item not arrived 7 days after due date contact seller asking for tracking and to say its not arrived yet recieved no reply 24 hours later opened not received case seller posted out replacement before i opened case but not informed me but said he had emailed asked for original tracking info again…
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eBay - Messaged with offer for cash on collection
I have an item listed on eBay with courier delivery. A buyer has messaged asking if they can collect the item and pay cash on collection. My questions are: * Is there any reason why I should not accept this if I am happy with their offer? * How do I handle this in eBay? I can adjust my Buy It Now price to their offered…
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Fees help please
Hi If i sell something for £9.99 , how much do i pay in fees please, or where can i look to work it out?
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Impatient buyer moan.
I sold an item last Monday night, posted Tuesday 2nd class & first thing this morning I've received one of those 'where is my item' messages. Buyer is complaining she expected item before now, she'd wanted to use it this weekend & complaining at slow delivery. :angry: I've replied saying it's only been 3 full working days…
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help with wording ebay message to buyer
Hi, have received a message from buyer who is saying a toy they purchased in early November now only part works. I replied and recommended they replace all batteries with good quality alkaline as reviews of the toy mention it needs good quality batteries to fully work correctly. They've messaged again saying not working.…
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Strange thing with purchases??
A bit of strange one for me. I added 3 items to my basket from 3 different sellers, went through to checkout clicked pay with paypal and paid the total for all 3 items. Checked the confirmation email and it says paid for 2 items also the Paypal email says I paid for 2 items,as does the Paypal site, but when I check my…
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Difficult buyer now saying they want a refund on broken item but item is fine
I sold a vintage Hornsea jug on eBay. It sold for 99p plus postage and packaging. Buyer didn't pay so I opened an unpaid item case. Buyer then paid and sent me abuse saying she was in Japan and didn't have a chance to pay. She then budded on one of my other items last minute and left it another day and a half before…
