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Carpet looks totally different.
We visited a carpet retailer at the beginning of December and chose a carpet using a scatter cushion which we took from our 3-piece suite to match colour schemes.The lady at the shop said it was a perfect match it had large amounts of flecks of the claret colour.The carpet was being fitted in a bedroom and lounge and the…
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Freedom of Info request
Not sure this is the correct thread, but how far can I go go back in requesting info under FOI act?
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Advice needed please.
Hello, Browsed online and I cant really find any info out, so hopefully people can help me out. Recently went to purchase a bed, saw one at £299. Ordered it and the woman has filled the invoice out at £229. She said she could do us a deal with headboard and things and there were posters that said "Further Reductions in…
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What are my rights
I ordered a TV from my catalogue that I have an account with. The TV was not deleivered. The company says that an investigation will take place with the deleivery company but i have to wait 21 days if i still haven't received anything they will refund or reorder. The delievery signature is blank. No-one has contacted me in…
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Where do i stand with returning a ring?
Hi i recently brought my miss a ring from cruise fashion. My misses wanted to change the colour but was told they cannot take this ring back. On a note though this ring has sent her finger green.... I've got the receipt and it was brought december 22nd Hoping someone can help....
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Royal Mail Loosing my item in October and still not paying up!
Heres whats happened: I sent an item I sold via eBay on the 19/10/12. I sent it via 1st Class Recorded. The item was never received by the sender. I sent compensation claims on the 10/11/12. I got a letter back from Royal Mail on the 19/11/12 saying I should not contact them for 30 days because they are 'investigating'. I…
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Business isnt returning my emails about a refund that I want
Early December, I saw that DiscountVouchers had a onesie offer, for £20 each. I bought two of them, but then the website (that the voucher was valid for) had sold out and never got any back in stock. I e-mailed DV to see if I could get a refund, but I have emailed three times now and they are not getting back to me,…
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Help RE Complaint
Hi, I emailed a company last night as we went for a take-away and on returning home discovered that part of my sister's meal was missing. I recieved this reply but am unsure if it means we have to pay or its free? What do you think? Thanks Dear X I would like to offer you my most sincere apologies for the recent experience…
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Bin Holiday Inn?
We booked a 3 night Advance Saver Rate room at a Holiday Inn near Disneyland Paris. We were annoyed to discover after booking that we would have to pay a daily parking fee of €12.00 (and also realised that no breakfast was provided) - facts which are not made clear when booking the room. On the confirmation email was a…
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Do DSR apply here?
Hi guys! Looking for advice, pretty sure it's NOT worth taking further or making a fuss about but just wanted to be clear on the law for my own business! I ordered some tiles and beading from an online website with next day delivery. Due to christmas I expect, the beading turned up 3 days later, the tiles arrived on time.…
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Help Argos sneaked in obsolete item
Hi all, I ordered a Miele s2111 in November via reserve and collect. I have just discovered it is a Miele 2110 (Not sold anywhere now except as old stock). Argos don't even sell this item so it is clear they've used me to get rid of old stock when I have paid for a newer model.I still have the email for r&c which clearly…
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Mis-sold Prescription Glasses
Hi Hope this is the right place for this. I wear glasses for scotopic sensitivity (visual stress) and also had a slight prescription for an astigmatism. I had an eye test at the beginning of December for both sight and colour, my sight has changed and was told I need a new prescription as I was slightly short sighted and…
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compensation for post office lost parcel?
Any advice on best way to handle this? A properly packed and posted (jiffy bag) with right address, proof of postage, not insured and not signed for etc as it was a pair of decent trousers left behind being returned to my daughter. Purchase cost 40 quid 18 months ago. They accept parcel is lost in the post and have…
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Can I get some money back?
In August 2012 I purchased a £27.99 subscription to what was meant to be a legal football streaming website. I did this the previous year and it was a great and affordable alternative to sky. Suddenly about 1 month + ago, the site ceases to exist. It was www.virtualseason.net All I have is a name listed on my 2 Paypal…
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Your rights regarding 1 year manufacturer Guarantee?
In anticipation of the digital Switchover I bought a Sony HD PVR from Amazon on behalf of my parents toward the end of September 2012. The box performed perfectly until in the last 24 hours it has started to malfunction and no amount of internet searching and solutions has resulted in resolving the problem. It would appear…
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Dental checkup/hygienist
Had a dental check up (£17.50) + a hygienist appointment (£44). My friend told me today that upon having both the checkup + hygienist appointment he ended up paying just for the hygienist appointment. The dental clinic I went to is NHS run and so is the dental clinic my friend went too. Should I have to pay for both?
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Bought a used car, has fault dealer was aware of. Please help me enforce my rights.
Well, I didn't think I'd be posting in here this early in 2013. :p Basically, on the 30th December I bought a used car for £990, and had it delivered to my address 100 miles away (paid £80 for this service). When describing the car to me, the salesman made it very clear the car had an issue with smoke on startup, however…
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LG HR925M - Waiting update
I recently bought a an LG LM 640T TV and a LG HR925M blue ray player to go with it (just before Xmas) , so I bought my daughter Ice Age 4 3D for xmas to watch on the new set up , but now the LG HR925M is saying the film can't be played , I spoke to LG about this and they say that the player needs an upgrade to play the…
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Where can I get UK legal 'gift of deed' template please?
Want to arrange a gift of deed regarding immovable property. Have googled but all I find is USA advice. its regarding presenting a mortgage free private property as a gift to someone. Anyone know UK template to and advice to get such matter done 100% legally please? ta
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repeat repair of mobile phone
I took out a 24 month mobile phone contract which included a new handset in July 2012. After a few weeks the phone started behaving erratically and this gradually worsened. In September the phone was unusable most of the time and I returned it to the store (Carphonewarehouse) who sent it off for a warranty repair. It came…
