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Consumer rights
Archives for August 2012
Discussion List
Tent refund
Bought a tent from a company on amazon in May. Didn't have the space, weather or time to test it until the end of July. Found the tent to have parts missing and the bits that were there came apart when assembling the tent. Reported the faults to the seller who is saying we have left it too long to get a full refund, or…
Price match advice?
Hi there, I'm fairly new to MSE so I hope I'm posting in the right forum :hello: I'm looking to buy some shoes off a website, they are priced at £72 with a price match guarantee plus 10% off if they're cheaper elsewhere. They're also on another site for £64.99, so cheaper than the site promising the price match plus 10%…
Query company bought out?
Please see a letter I sent in as part one to see if I could get some compensation. It is followed by there reply! am I stuffed or can I do anything? Thorrrr "Dear Sir/Madam, I wish to complain about LGE-GRP207TUJA - F/Freezer American 5.83/12.22cf Silver I bought from you on10 Aug 2007. I have had a broken refreshment…
Amazon seller claims item was priced wrongly but seemed like genuine discount.
I was hoping to get some advice on here because my dad has been looking for computer parts recently and found what he thought was a really good deal on the amazon marketplace. I wanted to post links but apparently I'm not allowed to so I'll just post the exact names of the products! Basically, he bought an Intel Core i7…
Any right to exchange new item after 7 months?
Hi Folks, I've had a look round and couldn't spot a similar question on here, so hope you'll be able to advise me again please. This is for my good old brother-in-law, clutching at straws. This time, he bought a folding door (for a room) back in February for a big house refurbishment job he's working on, and having finally…
Trainers have caused shin splints, can I return them?
Hello everybody, I was in the market for new running shoes to help me train for a half marathon (eek!), and nipped into SportsDirect. I asked for some advice and the staff there directed me to a running 'machine' that tells you what type of foot you have. It said I had high arches, and the shoes I bought were purposely…
Canon faulty printer - warranty issues
I had purchased a Canon MX340 printer in November 2010 and the printer went faulty around August 2011 (the scanner function stopped working) at which point it was under warranty. I was desperately trying to contact Canon support to get this repaired under warranty but each kept passing me on to another support centre which…
littlewoods website, signing up for an account before being told stuff is oos?
Surely this has to be wrong, I work in ecommerce and i understand that this is a big system working with 1000 of people shopping at the same time maybe, thats my job but the way it works is, they let you shop for an hr or two, sign up for an account, get credit checked then tell you once you have your account opened, you…
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