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problems very.com
Hi, Ok i will try and explain this is easily as i can. Every month when i egt paid around the example 24th oct i log onto my very account and it stays minimum payment due before 18th of nov. But i looked online today and it is saying i have been late with payments for 6 months. So i called them tonight and they are saying…
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PC World warranty
Hi Bought a laptop for my sons Xmas last year on the 27th November. A few days ago it started running hot. The first opportunity I had to take it back was the 27th November this year. I was in the shop within 15mins of it opening and they are currently looking at the machine however they are saying it is not under…
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refund from HMV
4 days ago I purchased a technology item for my son for xmas. I have just found out that my exhusband has also bought him a similar item. I need to return for a refund. However, I understand it is not HMVs policy to offer refunds. We're talking a couple of hundred pounds here - what can I do?
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Refund after claiming on insurance
Hi all, Over the last few years I have had several watches from H Samuels. They have all broken within / just over a year. Fortunately I have had the insurance they offer in store. Some of my claims have been simple replacements free of charge, or I have had to make a claim. This time, a new Seiko watch which I have only…
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Mini Cooper Rip off
I bought a second hand mini cooper diesel 2.5 years ago. I bought it on straight finance over 4 years as my yearly mileage is 15-18000. The car has been serviced at a local mechanics twice, but unfortunatley they were unable to reset the computer. After a year of having this car it broke down and I took it to the Mini…
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Paypal Changed Dollars without permission
Hi, I was buying some stuff on ebay, and entering my FairfaxFX mastercard number to pay for it. The first two times, I entered the number and it debited the card. The third time, it debited my paypal balance (disregarding the card number). My paypal balance is in USD (paltry procedes of selling writing to the US), so they…
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Dell trade and save program, reduced payment as they say no power cable....
But it was sent along with a VGA cable which should make the monitor I sent to them a working condition item and hence they should pay me the full GBP70. For people who does not know what this is about, the programme is offering trade in value for old products (like for like) which I took advantage of and purchased a new…
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Think I have purchased from a fraudulent website
Hi everyone, I bought some trainers a week ago from what looked like an official New Balance site. On closer inspection it isn't, and I have rang new balance, and they don't know anything about it. (If you're interested , the site is sportnewbalance.com. Anyway, the credit card payment has been taken, (by…
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Need help
as some of you may know recently comet accidently priced 1 of there netbooks at 22 pounds , i seen this around 6am thursday november 24th purchasing 3 of them . Immediately i received an email with acknowledgment of my order , then around an hour later i got an emil saying hat the order was being processed for delivery for…
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Flights competition problem
I won some flights to USA next year (flights only) and was asked to e-mail the dates I wanted to travel by the end of November. So I e-mailed the dates for September 2012 and was told that they were fine and the airline just needed passport details. Problem is that my OH passport ran out last month and so she has now…
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lidl film hire
paid for a year in advance, now they have gone into liquidation with 8 months of hire remaining. Will I and how do I get my money back?
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Thomson Premium Flights - Money Back!!
We flew to the Dominican Republic in August and i splashed out on their ‘premium economy’ seats, at another £380. The whole experience was horrendous, so i wrote a long letter detailing all the issues etc to Thomson when we returned and asked for that money back as to my mind the service was no different to the standard…
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KGB Deals and Infurn - Non delivery of items
Hi I purchase vouchers from KGB back in September for Big Boy Bean Bags. I ordered them on the 29th September and as yet nothing has arrived. I have complained to both companies directly and asked for a full refund and they have ignored my requests. Instead, they have offered new delivery dates. The bean bags were gifts…
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Kettle, Amazon seller, 8 months, fault.
Hi I bought a Kettle from an Amazon seller (not Amazon) in March this year (2011), which has developed a fault: the kettle doesn't turn off when it has boiled. I'm unsure what my rights are and would like to clarify this before I contact the seller. Am I entitled to ask the seller for a replacement, or only a repair? I'm…
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Comet & TV Problem, please help
Hi all, hope someone can help. We bought a 50" LG Plasma TV from Comet at the end of March 2011. We still have the reciepts, and its under guarentee too. About 5 weeks ago we noticed 'ghosting' on the TV (i dont know if 'ghosting' is the correct term, so for eg, watching soaps and we can still see previous channels…
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NEXT bed broken within 4 months of purchase.. advice please...
I bought a double slated base bed from Next (Ex Display) on 22nd July 2011. Just over two weeks ago the central support snapped and the screws holding the central support to the end panel bent. I went into the Next store where I purchased the bed and brought the screws with me and was told to contact their Customers…
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Cars and finance
Is it true that you can return a car on finance to the garage you bought it from, if you think it is in negative equity. I have been told this doesn't effect your credit rating!
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Orange increasing PAYM contracts by 4.34%?!
Hi there, Just received a text today from Orange telling me that my bill will increase in price shortly. Surely as I am in the middle of the contract they are obligated to giving it to me for the length of the contract? Here is what Orange say: As you probably know, inflation is at a 20 year high, which is having a…
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Help how do i claim money back from online toy store im unable to make contact with
HI, desperatly hoping i have posted this in the right forum... i ordered a toy for my son off of a website called toystars.com.... i ordered the toy on 16th nov and received an email advising me that the money wouldnt be taken from my account until the item had been dispatched and that i would receive an email advising me…
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I don't know where I stand! Help please!
I have recently purchased a new sat nav from dealtastic, a Motorola TN500, it stated that we could get free map updates and other stuff ie/ traffic updates and weather etc for the first 60 days, however when my husband attempted to do this we find that the sat nav has been discontinued and can't get any updates from the…
