Main site > MoneySavingExpert.com Forums > Household & Travel > Phones & TV > Mobiles > New o2 way to check balance - contract (Page 1)

IMPORTANT! This is MoneySavingExpert's open forum - anyone can post

Please exercise caution & report any spam, illegal, offensive, racist, libellous post to forumteam@moneysavingexpert.com

  • Be nice to all MoneySavers
  • All the best tips go in the MoneySavingExpert weekly email

    Plus all the new guides, deals & loopholes

  • No spam/referral links
or Login with Facebook
New o2 way to check balance - contract
Closed Thread
Views: 63,733
Thread Tools Search this Thread Display Modes
# 1
sohurt
Old 04-04-2008, 5:11 AM
MoneySaving Stalwart
 
Join Date: Nov 2007
Posts: 441
Default New o2 way to check balance - contract

Hi guys

o2 have launched their automated method of checking your inclusive minutes so that you don't have to call customer services. Just send a blank text to 21202 and it will send you back your allowance..
sohurt is offline
Report Post
The Following 7 Users Say Thank You to sohurt For This Useful Post: Show me >>
# 2
magic57
Old 04-04-2008, 9:01 AM
MoneySaving Stalwart
 
Join Date: Sep 2006
Location: South East England
Posts: 685
Default

Thanks. If it works this will be great. It has been my main gripe with o2 that you have to have access to a computer to check your balance.
Will get dear son to try it when he wakes. Probably lunchtime!!
magic57 is offline
Report Post
# 3
agsnu
Old 04-04-2008, 9:05 AM
Serious MoneySaving Fan
 
Join Date: Mar 2008
Posts: 1,436
Default

Reply said:

O2: We're sorry this service is unavailable on your account. Please contact O2 Customer Service.
agsnu is offline
Report Post
# 4
matrix999
Old 04-04-2008, 9:44 AM
Serious MoneySaving Fan
 
Join Date: Jun 2004
Posts: 1,493
Default

Quote:
Originally Posted by agsnu View Post
Reply said:

O2: We're sorry this service is unavailable on your account. Please contact O2 Customer Service.
Aparently this is still under development and will only work on certain customers accounts at the moment.
Kevin
matrix999 is offline
Report Post
# 5
malarky
Old 04-04-2008, 9:57 AM
MoneySaving Convert
 
Join Date: Sep 2007
Posts: 80
Default

Thanks for that, it worked for me.

This will come in handy cheers.
malarky is offline
Report Post
# 6
redux
Old 04-04-2008, 10:17 AM
Deliciously Dedicated Diehard MoneySaving Devotee
 
Join Date: Sep 2005
Posts: 11,568
Default

Quote:
Originally Posted by matrix999 View Post
Aparently this is still under development and will only work on certain customers accounts at the moment.
Try again from time to time - a couple of weeks ago (19th March), it would not work on mine, but his time I get a detailed response.

The reply message also recommends the wap link mentioned above. Using this to get a calls balance uses about 8k5 of data.


edit - 8k5 means 8.5k

Last edited by redux; 04-04-2008 at 10:39 AM.
redux is online now
Report Post
# 7
ringo_24601
Old 04-04-2008, 10:28 AM
Deliciously Dedicated Diehard MoneySaving Devotee
 
Join Date: Feb 2006
Posts: 12,400
Default

Cool! i like that a lot! It also sends me the following link which is even nicer:

http://wap.O2.co.uk/mybalance

The text message is handy, but i like the wap page better. I've got 200mb of downloads so 85kb doesn't worry me to much
ringo_24601 is online now
Report Post
# 8
suze1984
Old 04-04-2008, 10:31 AM
MoneySaving Convert
 
Join Date: Mar 2007
Location: Castleford, West Yorkshire
Posts: 155
Default Yey!

Thats great! Always wondered why they never offered that service, and its so annoying having to go online all the time
suze1984 is offline
Report Post
# 9
redux
Old 04-04-2008, 10:36 AM
Deliciously Dedicated Diehard MoneySaving Devotee
 
Join Date: Sep 2005
Posts: 11,568
Default

Quote:
Originally Posted by ringo_24601 View Post
... so 85kb doesn't worry me to much
8.5k, I meant. Putting the k between the digits wasn't a typing mistake, but is a way to denote the decimal point position, used in for example electrical component values, but a bit obscure I suppose. My apologies for being confusing.
redux is online now
Report Post
# 10
sibbahz
Old 04-04-2008, 12:28 PM
MoneySaving Convert
 
Join Date: Jul 2006
Posts: 40
Default

Worked for me too. They would start this just after i agreed to cancel my contract on monday, mostly as i like seeing what i used/have left.
(currently on an online 25/month tariff)
sibbahz is offline
Report Post
# 11
z4kir
Old 04-04-2008, 12:43 PM
MoneySaving Stalwart
 
Join Date: Mar 2005
Posts: 442
Default

I presume its not live usage? As in its probably 24hrs behind?
SLC: 13000+

Quidco
:
131.24 (paid) + 0 (validated) = 131.24
Valued Opinions
: 75 (paid) + 52.30 (received) + 4.50 (pending) = 131.80
StudentPanel: 25
z4kir is offline
Report Post
# 12
sibbahz
Old 04-04-2008, 1:17 PM
MoneySaving Convert
 
Join Date: Jul 2006
Posts: 40
Default

It says its up to 48 hours behind, and it is giving me the same information as online so id assume its still behind. No idea why it works like that.
sibbahz is offline
Report Post
# 13
sohurt
Old 04-04-2008, 7:30 PM
MoneySaving Stalwart
 
Join Date: Nov 2007
Posts: 441
Default

Hi sorry everyone, typed this really fast at some silly oclock time!

Anyway, it only works for consumer contracts at the moment (not business), that only have one mobile number attached to them.. hope that clears it up a little.
sohurt is offline
Report Post
# 14
reehsetin
Old 04-04-2008, 7:34 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: May 2006
Posts: 4,598
Default

worked on mine, fantastic thanks
Yes Your Dukeiness
reehsetin is offline
Report Post
# 15
Kilty
Old 04-04-2008, 9:57 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Feb 2006
Posts: 5,739
Default

It's great - I just bought an o2 contract and was thinking last week "it sucks that they don't have an easy way to check balance from my handset"

.

It's a little buggy though - I've had one of those "this service is not available on your account" messages in between successful ones
Kilty is offline
Report Post
# 16
DrBob2k8
Old 05-04-2008, 12:27 AM
MoneySaving Newbie
 
Join Date: Mar 2008
Posts: 5
Default

Just tried it and it says that I have exactly 100 minutes left which is way off as online it says (accurately) 76 minutes. Also does it cost you the price of a text or is it completely free ?

If this works and they get rid of all the bugs it wil be great... This was one of the biggest things I had against o2 along side the website as I used have lots of trouble accessing it with error after error sometimes lasting days !
DrBob2k8 is offline
Report Post
# 17
saving2008
Old 05-04-2008, 12:44 AM
MoneySaving Newbie
 
Join Date: Apr 2008
Posts: 6
Default

Slighlty off-topic but can anybody get the new O2 Bluebook to Active Sync with their O2 Pay & Go mobile.

My o2 account will store my messages and photos ok but won't let me sync my contacts over to its website
saving2008 is offline
Report Post
# 18
barjam
Old 28-04-2008, 11:47 AM
Serious MoneySaving Fan
 
Join Date: May 2004
Location: toon town
Posts: 1,651
Default

Quote:
Originally Posted by saving2008 View Post
Slighlty off-topic but can anybody get the new O2 Bluebook to Active Sync with their O2 Pay & Go mobile.

My o2 account will store my messages and photos ok but won't let me sync my contacts over to its website

has the sync-ing of your contacts not got somthing to do with what phone you have, i have a samsing e900 and it is not compatible yet for the contacts
barjam is offline
Report Post
Closed Thread

Bookmarks
 
 




Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 Forum Jump  

Contact Us - MoneySavingExpert.com - Archive - Privacy Statement - Top

Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

All times are GMT +1. The time now is 2:45 PM.

 Forum Jump  

Free MoneySaving Email

Top deals: Week of 16 April 2014

Get all this & more in MoneySavingExpert's weekly email full of guides, vouchers and Deals

GET THIS FREE WEEKLY EMAIL Full of deals, guides & it's spam free

Latest News & Blogs

Martin's Twitter Feed

profile
  • RT @MoneySavingExp: Weekly email:Free breaking bad, top shares ISA, HOT bband deal ending, 2.5% cash ISA, Tesco wine sale, £10 champers.. h?
  • RT @MoneySavingExp: Ovivo closure: MSE?s reported the mobile firm to authorities. If you?ve been affected, here?s how you can complain http?
  • Right switching off Twitter now. Going back offline. Thanks to those of both sides tweets for making it a more enjoyable watch.

Cheap Travel Money

Find the best online rate for holiday cash with MSE's TravelMoneyMax.

Find the best online rate for your holiday cash with MoneySavingExpert's TravelMoneyMax.

TuneChecker Top Albums

  • VARIOUS ARTISTSNOW THAT'S WHAT I CALL MUSIC! 87
  • THE VAMPSMEET THE VAMPS (DELUXE VERSION)
  • VARIOUS ARTISTSFROZEN (ORIGINAL MOTION PICTURE SOUNDTRACK)

MSE's Twitter Feed

profile
Always remember anyone can post on the MSE forums, so it can be very different from our opinion.
We use Skimlinks and other affiliated links in some of our boards, for some of our users.