Sky Q recording question

tazwhoever
tazwhoever Posts: 1,326 Forumite
Name Dropper First Anniversary First Post
in Phones & TV
When I record some programmes on Sky Q box, it is only part recorded. I always set the time well before it starts. Some are fully recorded, which is fine.

Any ideas why some are only part recorded?

Thanks
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Comments

  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    Combo Breaker First Post
    Are you manually setting the recording time? If so, why?

    When you say part recorded, how much is missing?
  • Inner_Zone
    Inner_Zone Posts: 2,853 Forumite
    How are you setting manual recording could not see that option on my Sky Q box.
  • tazwhoever
    tazwhoever Posts: 1,326 Forumite
    Name Dropper First Anniversary First Post
    I go to the programme that want recorded, and press R button. Normally I do that in advance of 1 hour before.
  • tazwhoever
    tazwhoever Posts: 1,326 Forumite
    Name Dropper First Anniversary First Post
    When I set the record button 'R' in advance or manual for example from 1600 to 1630, it will record for this time but if the programme is running 5 mins late then it will miss the 5 mins.

    Any tips?
  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    First Anniversary Name Dropper First Post
    It is up to the channel to send automatic adjustments for recording.

    Are you using some odd channel that does not do this?
  • tazwhoever
    tazwhoever Posts: 1,326 Forumite
    Name Dropper First Anniversary First Post
    That's what I thought. But it is only recording times, eg 1600 to 1630. If it starts few minutes early or finishes few minutes late then I haven't recorded start or finish.

    One way to overcome this to record the programme that starts after too.
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    Combo Breaker First Post
    tazwhoever wrote: »
    That's what I thought. But it is only recording times, eg 1600 to 1630. If it starts few minutes early or finishes few minutes late then I haven't recorded start or finish.

    One way to overcome this to record the programme that starts after too.

    There's an option (on an HD+ box anyway) to add a few minutes at the start and finish of shows although this can cause an overlap. Shouldn't be a problem on a Q box though.
  • tazwhoever
    tazwhoever Posts: 1,326 Forumite
    Name Dropper First Anniversary First Post
    Colin_Maybe wrote: »
    There's an option (on an HD+ box anyway) to add a few minutes at the start and finish of shows although this can cause an overlap. Shouldn't be a problem on a Q box though.

    Thanks

    Is there a link on google, so I can have look. It is only 3 weeks I've installed this Sky Q box (still learning).
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    Combo Breaker First Post
    edited 7 February 2018 at 8:07PM
    tazwhoever wrote: »
    Thanks

    Is there a link on google, so I can have look. It is only 3 weeks I've installed this Sky Q box (still learning).

    I don't even know if the Q box still has that (I'm on HD+).

    On the HD+ box it's under Services>Options>Sky+Setup


    If you click on Sky+HD Boxes on the following link you'll see what it looks like for mine (top, right picture):- https://skyepginfo.co.uk/HowToGuides/System-Reset.php

    Edit: in fact Sky have a better page here: https://www.sky.com/help/articles/recordings-missing-the-start-or-end

    This is for HD+ boxes again, apparently Q boxes don't have this.
  • ClippTube
    ClippTube Posts: 5 Forumite
    Perhaps its interfered as its recording it??
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