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  • FIRST POST
    • Frank E
    • By Frank E 10th Aug 16, 11:02 PM
    • 54Posts
    • 27Thanks
    Frank E
    Vodafone (Demon) Internet dropping free e-mail service (to be 30.60p.a. per address)
    • #1
    • 10th Aug 16, 11:02 PM
    Vodafone (Demon) Internet dropping free e-mail service (to be 30.60p.a. per address) 10th Aug 16 at 11:02 PM
    Vodafone (ex Demon) Internet dropping free e-mail service (service to be 30.60pa per address)

    I received an e-mail today from Vodafone (ex Demon) Internet stating they will be dropping free e-mail service for Demon Broadband users. I thought it might be spam or a scam but their website verifies it's true.

    https://support.vodafone.co.uk/Broadband/Demon-broadband/872225242/What-s-happening-to-my-Demon-email-service.htm

    They have given 30 days to sign up to their partner names.co.uk at
    30.60 p.a. per e-mail address.

    For the 20 years I've been with Demon and their successors there has been unlimited e-mail addresses and free e-mail transfer.
    I have heaps of e-mail addresses to silo different functions professional, personal, comping, different pastimes, spamblock ...
    The unlimited e-mail was the last thing keeping me with Demon's 25.20 pcm service

    It's going to be an incredible faff if I move ISP - changing user credentials on thousands of sites to an interim cloud address then to the e-mail address on the new ISP.

    Anyone in the same boat?
    ISP recommendations.

    *** This is an automatically generated email, please do not reply ***
    <http://www.pbdigital.co.uk/vodafone/demon/img/trans_spacer.gif>
    If you can't see all the pictures in this email, view it online > https://support.vodafone.co.uk/Broadband/Demon-broadband/872225242/What-s-happening-to-my-Demon-email-service.htm
    An update to your Demon
    broadband email service

    Hello,

    We've been busy reviewing our broadband service. As part of our ongoing upgrades, we’ll no longer be offering free email with our broadband products. Don’t worry – we’ve got plenty of ways to keep you connected. Including a hassle free way to transfer your existing email address.

    What happens next?

    Your free Demon email will stop working 30 calendar days from the date of this email. So if you’ve been using it, make sure you have a new email service set up and ready to go. Apart from this, your Demon broadband service will continue as normal.

    Want to keep your Demon email address?

    We’ve teamed up with names.co.uk, expert providers of a wide range of domain and email solutions, to make sure you can keep using your current Demon email address at a great rate.

    Packages are available from as little as 2.55 (including discount) a month, and come with a free domain name and website builder. And, when you sign up, you could benefit from one of the following exclusive offers:

    * Exchange Essentials Online
    40% first year discount
    * O365 Business Essentials
    30% first year discount

    <http://www.pbdigital.co.uk/vodafone/demon/img/spacer_white.gif> Exchange Essentials Online
    O365 Business Essentials

    * Up to 40% discount
    * Online support 7 days a week

    For more information, full terms and details on how to sign up, visit www.mydemon.email
    If you’re happy to change your email address, what about our new Vodafone Business Broadband & Phone packages?


    We’re bringing unlimited broadband to business customers, offering fibre speeds of up to 76 Mbps.

    Packages come with:

    * single or multiple static IP addresses
    * a range of call add-ons and call management features
    * priority fault fixing


    To see if you qualify for a loyalty discount, or discuss the service that’s right for you, register online <http://mailer.pbdigital.co.uk/link.php?M=801130&N=1960&L=1086&F=H> and we’ll be in touch.

    And you get a new router and mobile app to put you in total control, making it easier than ever before to boost your Wi-Fi speed, or focus your signal, all from your smartphone.

    And as long as you’re in an area covered by the Vodafone footprint, you’ll qualify for a great loyalty discount.

    Thank you for your cooperation as we upgrade our services – I do hope these exclusive offers will be of interest. If you have any further questions about your email or broadband options, click here <http://mailer.pbdigital.co.uk/link.php?M=801130&N=1960&L=1101&F=H> to read our FAQ’s.

    Kind regards,



    Vodafone Enterprise Director
    Vodafone UK Limited
    Last edited by Frank E; 11-08-2016 at 1:38 AM.
Page 1
    • onomatopoeia99
    • By onomatopoeia99 11th Aug 16, 7:52 AM
    • 2,297 Posts
    • 4,806 Thanks
    onomatopoeia99
    • #2
    • 11th Aug 16, 7:52 AM
    • #2
    • 11th Aug 16, 7:52 AM
    I still have a SDU account, just for the email address. I've not received an email about losing my email - perhaps they've decided dialup customers are too difficult to think about, though I haven't actually used a dialup modem for several year,.

    I get my broadband from A&A.
    INTP, nerd, libertarian and scifi geek.
    Home is where my books are.
    • Frank E
    • By Frank E 11th Aug 16, 7:49 PM
    • 54 Posts
    • 27 Thanks
    Frank E
    • #3
    • 11th Aug 16, 7:49 PM
    • #3
    • 11th Aug 16, 7:49 PM
    You might still receive an e-mail as looking at Demon.service on Usenet it appears the e-mails have been staggered.

    I've always had my eye on A&A (for native IPv6). Their accounts don't come with e-mail included though.
    • anotheruser
    • By anotheruser 13th Aug 16, 9:08 AM
    • 2,294 Posts
    • 1,426 Thanks
    anotheruser
    • #4
    • 13th Aug 16, 9:08 AM
    • #4
    • 13th Aug 16, 9:08 AM
    NEVER use an ISP address for email.

    ALWAYS use a free service like @outlook.com or @gmail.com - two of which will never disappear. They allow you to forward mail to different addresses too if needs be.

    Outlook allows you to add alias addresses under the same account (so you have have different ones for professional, comping, banking, blah). If you don't want it any more, just remove it and change.
    • piscator100
    • By piscator100 15th Aug 16, 4:46 PM
    • 1 Posts
    • 0 Thanks
    piscator100
    • #5
    • 15th Aug 16, 4:46 PM
    • #5
    • 15th Aug 16, 4:46 PM
    I have been with Demon for 21 years and only really kept it for the email account because Mbs was very poor. However I use the service to have many different email addresses for differnt parts of the business. Today I have cancelled my subscription and have activated my own domain. It is sad that this has occurred. I seem to remeber I paid a one off fee to use Tunpike mailer in perpetuity but Thus PLC dumped that and refused to allow users to have the open sourvce for it. Global capitalism strikes again.
    • realaledrinker
    • By realaledrinker 17th Aug 16, 5:09 PM
    • 1,463 Posts
    • 470 Thanks
    realaledrinker
    • #6
    • 17th Aug 16, 5:09 PM
    • #6
    • 17th Aug 16, 5:09 PM
    Left them in 2014 after 18 years as they had no plans to upgrade to fibre on our exchange (still don't have it would appear).


    Wish I'd taken the above advice to move e-mails onto gmail at the same time though !
    Ethical moneysaver
    • pol098
    • By pol098 12th Oct 16, 6:50 PM
    • 23 Posts
    • 10 Thanks
    pol098
    • #7
    • 12th Oct 16, 6:50 PM
    • #7
    • 12th Oct 16, 6:50 PM
    I've just (11 Oct 16) had the same notification: open an account with names.co.uk (ncu) if you want to keep your email addresses. I've seen some very dire reports of ncu support, mainly taking ages to answer. I rang them and got through quickly. A summary of what I've concluded (rightly or wrongly): you can keep your Demon email address system and have as many incoming mail addresses as you want, all going to the same mailbox. However, unlike the Demon service you have to set up each address; the Demon system delivered all mail addressed to <anyname>@myusername.demon.co.uk, and I used to make up addresses with gay abandon; if you want to respond to this you can (not really) respond to moneysavingexpert@mydomain.demon.co.uk; with ncu this will only work if I declare this name. Of course, I don't remember the hundreds of addresses I've given out.

    They say you can only have one "outgoing" address, whatever that means (I'm an old-school email person; for me an email is a text file, with headers including "From: ", "Sender: ", and "Reply-To: ", and I can set them to anything i want, regardless of the mail sending system). The technical support person I spoke to said that POP3 and IMAP were supported for incoming mail, and SMTP for outgoing (but not incoming, so you can't run your own mail server). I repeat the details, but don't endorse them myself.

    I was given the impression by the tech that I could use my own mail client, in which case I would be able to control my outgoing headers, and do my own incoming filtering. I don't know if that is true; the ncu Web site says "You must have Office Essentials or Exchange Essentials Online to continue using your demon.co.uk email address." One really useful bit of information I was given is that the ncu service is a custom version of "Office 365 Online Essentials", and that I could find all the technical information about these accounts without difficulty (not from ncu).

    Unlike Demon, the ncu account provides 15GB of storage (more for more money), and keeps mail indefinitely. I believe that the SMTP ports are 993, 995, 997 (not the standard one, 25 AFAIR), which is not a problem with my email client.

    That's about what I've found out; if anyone knows more about using your own mail client I'd be interested to hear.

    Best wishes
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