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  • FIRST POST
    Kevoh
    Credit Card Fraud involving Blizzard Entertainment
    • #1
    • 11th May 07, 10:38 AM
    Credit Card Fraud involving Blizzard Entertainment 11th May 07 at 10:38 AM
    Blizzard Entertainment are a reputable games company. I or my wife have never bought anything from them directly. I have 3 CCs. We are currently using one regularly, another is for foreign trips and a backup one.

    On the Back up CC which we haven't used since Feb 2007, I just noticed 3 fraudulent transactions made to BLIZZARD-ENT*ELECUPGRD in US Dollars.

    Either Blizzard Entertainment name has been hijacked by fraudsters or their systems are running amok. I searched online and found one post by someone who has been hit by BLIZZARD-ENT*ELECUPGRD

    Check your cards for

    06 May 2007 08 May 2007 BLIZZARD-ENT*ELECUPGRD Currency: USD Amount: 19.99 Exchange Rate: 1.93 £10.35
    06 May 2007 08 May 2007 BLIZZARD-ENT*ELECUPGRD Currency: USD Amount: 19.99 Exchange Rate: 1.93 £10.35
    06 May 2007 08 May 2007 BLIZZARD-ENT*ELECUPGRD Currency: USD Amount: 19.99 Exchange Rate: 1.93 £10.35
    Last edited by Kevoh; 11-05-2007 at 10:41 AM.
Page 1
    • MPH80
    • By MPH80 11th May 07, 11:09 AM
    • 961 Posts
    • 532 Thanks
    MPH80
    • #2
    • 11th May 07, 11:09 AM
    • #2
    • 11th May 07, 11:09 AM
    Or alternatively - your credit card details have been either stolen or made up by someone and are being used to purchase stuff from Blizzard?

    Just because they are the ones putting through the transactions - doesn't mean they are the ones doing the bad thing.
  • Angeldelight
    • #3
    • 11th May 07, 12:01 PM
    • #3
    • 11th May 07, 12:01 PM
    I think the fraudulent transactions from Blizzard are hitting a lot of companies. Have you spoken to yout CC's fraud dept?
  • kukimonster
    • #4
    • 11th May 07, 3:21 PM
    Fraud Blizzard
    • #4
    • 11th May 07, 3:21 PM
    My card has been hit too. Three payments on the 2nd May 2007 $21.43, $19.99 and $19.99. I phoned my CC provider and the call centre person said I was the third person in a row to call about the exact same thing.

    I have closed my account and am awaiting a new one to open.

    Me thinks someone has a data leak!
    • John_Pierpoint
    • By John_Pierpoint 11th May 07, 3:48 PM
    • 8,218 Posts
    • 7,375 Thanks
    John_Pierpoint
    • #5
    • 11th May 07, 3:48 PM
    Join the Club ?
    • #5
    • 11th May 07, 3:48 PM
    http://forums.moneysavingexpert.com/showthread.html?p=5146590#post5146590

    (It could have been worse, at least you have not been accused of child pornography)
  • johnandrad2
    • #6
    • 14th May 07, 9:28 PM
    Same thing from Blizzard Entertainment
    • #6
    • 14th May 07, 9:28 PM
    This weekend, three separate charges showed up as pending on a debit card, each one for $19.99.
    BLIZZARD-ENT*ELECUPGRD

    Had to cancel the account.
  • ontheup
    • #7
    • 14th May 07, 9:51 PM
    • #7
    • 14th May 07, 9:51 PM
    are you all with the same CC company or have you all used your card at the same place recently ?

    there must be a common denominator somewhere along the line (i think lol)
  • cbauman
    • #8
    • 14th May 07, 11:44 PM
    • #8
    • 14th May 07, 11:44 PM
    I'm seeing 2 hits on my card for Blizzard but I'm also seeing one for NC Soft. I've done business with Blizzard in the past but not with NC Soft. Is anyone else seeing suspicious activity for anything other than Blizzard?

    Thanks,
    Carl
  • tuestunim
    • #9
    • 15th May 07, 1:40 PM
    • #9
    • 15th May 07, 1:40 PM
    I've had 2 hits as well from Blizzard, both for $19.99. Never bought anything from them, in fact I didn't know who they were until reading this.

    Nothing like this has ever happened to me before. Anyone suffered similar? I've sent an email to my bank asking them to look into it. What happens next?

    Ta for any replies,

    Scott.
    • Sagaris
    • By Sagaris 15th May 07, 7:30 PM
    • 1,685 Posts
    • 4,795 Thanks
    Sagaris
    Same here - 3 transactions on 23rd April for Blizzard then one a week later for NC Soft - we also had one to a software company for £815.47 and a cinema ticket at Cineworld (none of those anywhere near me!) for £6.50. The £815 one was refunded by the company - probably when the realised the addresses didn't match.
    All in all 7 unauthorised transactions on OH's debit card from our joint account - we bank with Abbey, they have cancelled his card but now I'm wondering if we should close the whole account down?
    I've reported it to Abbey last Friday when I discovered it and visited the branch on Saturday armed with the statement printouts - I'm just waiting to hear from them now.
    Almost 2 stones gone!
    RIP Clio 1.9.93 - 7.4.10
    I WILL be tidy, I WILL be tidy!
  • ThankYouAndEnjoy!
    I've sent an email to my bank asking them to look into it. What happens next?

    Scott.
    Originally posted by tuestunim
    Hello

    Waste of time sending an e-mail to your card issuer, you will need to contact them by phone and advise them the transactions are fraud. Otherwise, should the account be left open, you run the risk of further fraudulent trnasactions being made.

    With reference to the Blizzard Ent transactions, they are probably the result of a **credit master attack** Basically each card product that is issued by a company is issued in a sequence ... Ie - the first 8 digits of the card number are the same, the next 8 digits can be different (normally the last 6), - If a fraudster is able to crack the sequence, they are able to attempt fraudulent transactions on a mass scale. Your card does not have to be compromised directly, it may just be that your card was part of the sequence.

    The blizzard ent transaactions are no different to experiencing any other type of fraud, and as a result, you should be re-imbursed no questions asked.
    Proud To Be Dealing With My Debts - 1420 Days To Go!
    LBM: £103,592.98 / Currently £78,500.08 - Down 24.22% / Mortgage: £92,800.00 / Loan: £17,284.21 / Overdraft: £450.09 / C/Card 0%(October 08): £5,601.54 / C/Card 0% (January 09): £1075.22 / Child Care: £137.80
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  • ThankYouAndEnjoy!
    they have cancelled his card but now I'm wondering if we should close the whole account down?(
    Originally posted by Sagaris
    If you need the account, then there is no reason to close the account down. You should be refunded by Abbey and can use you card as normal (new card number when received)
    Proud To Be Dealing With My Debts - 1420 Days To Go!
    LBM: £103,592.98 / Currently £78,500.08 - Down 24.22% / Mortgage: £92,800.00 / Loan: £17,284.21 / Overdraft: £450.09 / C/Card 0%(October 08): £5,601.54 / C/Card 0% (January 09): £1075.22 / Child Care: £137.80
    Share Investments: £51,390.74 / Money Owed From GS: £5,812.61
  • fireflybob
    Yes I have had the hit for 3 x $19.99 payments which went out on 4th May. Been on to VISA and they are sending me the form to report and claim.
    I also got through to Blizzard-Ent accounts in the States. They were very helpful and confirmed that I am NOT an account holder but they left me convinced that their procedures are well above board but what I cannot understand is that they require a postcode as well - surely the fraudsters would need the correct postcode as well as CC numbers and verification codes and expiry dates?

    Good job the amounts are relatively small.
  • MarkyMarkD
    I have had 6 x Blizzard transactions - 3 in the US and 3 in France. All identified by Egg as suspicious and refunded without any hassle. Well done, Egg!
    • gem4
    • By gem4 17th May 07, 8:08 AM
    • 330 Posts
    • 104 Thanks
    gem4
    I have another thread asking for info on CCBill.com
    It may be the same type of thing. I have a payment on my egg statement to them for £20.25 on 13th May and I've never heard of them.
    debt free...yippee
  • mgremnant
    Blizzard Credit Card Fraud
    I have just had my May Credit Card Bill and have 3 Transactions for $19.99 on the 09/05/07, I have never used this company, my credit cards fraud department are taking up these transaction.
    Ensure you check your statements.
    The Transactions are all for the same day, and the description is..
    09 MAY BLIZZARD-ENT*ELECUPGRD 800-595-5499 CA
    (19.99 US DOLLARS @ RATE 1.94)

    09 MAY BLIZZARD-ENT*ELECUPGRD 800-595-5499 CA
    (19.99 US DOLLARS @ RATE 1.94)

    09 MAY BLIZZARD-ENT*ELECUPGRD 800-595-5499 CA
    (19.99 US DOLLARS @ RATE 1.94)
  • Kevoh
    I'm the OP, but haven't returned to this thread since, apologies for the unanswered questions. I last used this card in Feb, it's a spare emergency card and I've closed the whole account. It's an Amazon card issued by Halifax. I've another halifax CC for regular UK use and an Audi (Citi Financial) card for foreign use.

    I have contacted halifax fraud team twice, most recently 2 days ago and after two payments to WORLD OF WARCRAFT CDKE of £14.99. WoW is made by Blizzard Entertainment. I've now requested they close this account, hopefully no more charges can be made.

    The fraudsters are using small amounts that will not raise an alarm. I've read elsewhere that large amounts or amounts like 100.00 will most likely be investigated by default.
  • soreyes
    me too
    I am a BOA customer and was also hit -

    05/07/07 PURCHASE 9 ON 05/05 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.64
    05/07/07 PURCHASE ON 05/05 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.19
    05/07/07 PURCHASE ON 05/05 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.19

    I am going to call the bank right now and then try blizz. What a pain in the butt!
  • omerc10696
    I was hit as well
    05/21/2007 PURCHASE MADE ON 05/19/07 AT BLIZZARD-ENT*ELECUPGRD
    800-592-5499 CA $19.99
    05/21/2007 PURCHASE MADE ON 05/18/07 AT BLIZZARD-ENT*ELECUPGRD
    800-592-5499 CA $21.69

  • Grumbler
    Am a BofA client, and have *4* unauthorized transactions. Had BofA kill my ATM card yesterday afternoon, and will take a week or so to get the new one. Also, had to call BofA to file a fraud claim, and it usually takes a day or two to get those charges reversed. Here they are:

    PURCHASE ON 05/21 AT NC SOFT 1 512 2256359 NY -$39.99

    PURCHASE ON 05/21 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.64

    PURCHASE ON 05/20 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.51

    PURCHASE ON 05/20 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$19.99
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